Systemwalker Desktop Patrol Installation Guide

2.2.2 Preparation on the PC in Which the Web Browser will be Used

Note

For Windows(R) 8, start Internet Explorer from desktop.

Settings for Internet Explorer

On PCs where the main menu or download menu is used, set the security level settings of Internet Explorer as required.

If the security level set for the zones to which the web browser site (URL) belongs is higher than the level indicated below, it may not behave properly.

• Security level - Medium

If the browser does not work properly because of the reason described above, you must either have the web browser site (URL) belong to a zone whose security level is the same as or less than the level mentioned above, or lower the security level of the zone to which the web browser site (URL) currently belongs.

Normally, the security level is set Medium-low for the Intranet zone, and Medium for the Trusted sites zone as default, and therefore, registering the web console site (URL) in Sites in either zone is recommended.

Note that, when the web browser is displayed, the zone to which that browser currently belongs (Intranet, Internet, for example) is displayed in the right-bottom.

For Internet Explorer 7.0 and Internet Explorer 8.0, if Intranet settings are now turned off by default is output to the information bar, turn on the intranet settings.

The browser may not work properly during DTP version upgrade even if the above settings are completed. If this happens, delete the Internet Explorer Internet temporary files, and re-execute it.

If using the web browser on Windows Server(R) 2008, or Windows Server(R) 2012

If using a web browser on Windows Server(R) 2008, or Windows Server(R) 2012, register "about:blank" in the Trusted sites zone, or configure the following settings.

• For Windows Server(R) 2008

  Follow the steps below:

  1. Click Administrative Tools > Server Manager.

  2. Click Server Summary > Security Information, and click Configure IE ESC.

     

  3. The window below will be displayed.
     Select Off for both Administrators and Users, and click OK.

     

• For Windows Server(R) 2012

  Follow the steps below:

  1. Click Server Manager.

  2. Click Local Server.

     

  3. In Properties, click On for IE Enhanced Security Configuration.

     

  4. As is the case on Windows Server(R) 2008, the Internet Explorer Enhanced Security Configuration window will be displayed.
     Select Off for both Administrators and Users, and click OK.

Settings for linking with Systemwalker Desktop Keeper

To link with Systemwalker Desktop Keeper, and use Internet Explorer 8.0 or higher, configure the following settings.

1. On Internet Explorer, select Tools > Internet options, and select the Security tab.

2. Select the zone to which the Systemwalker Desktop Patrol and Systemwalker Desktop Keeper sites (URL) belong, and click Custom level to open the Security Settings window.

3. In Settings, select Miscellaneous > Navigate windows and frames across different domains > Enable.

4. In the Security Settings window, click OK.

5. In the Security tab, click Apply or OK.