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PRIMECLUSTER GLS4.3A40 Installation Guide
FUJITSU Software
Appendix A Messages > A.1 Error Messages
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A.1 Error Messages

ERROR: This installation is running now.

Description

The "cluster_install" command is running for another process.

Workaround

Wait until the command is done, and execute it again.

ERROR: This software needs <sparc> architecture.

Description

The CPU type of the machine is not sparc.

Workaround

The "cluster_install" command can only be used on sparc machines.

ERROR: This software needs Oracle Solaris 10 or later.

Description

The OS version of the machine is earlier than Oracle Solaris 10.

Workaround

The "cluster_install" command can only be used on machines with Oracle Solaris 10 or higher.

ERROR: To use this installer you must be the root user.

Description

The user authority is not root.

Workaround

Execute the "cluster_install" command using a root user access privilege.

ERROR: Installation was failed.

Description

The product installation failed.

Workaround

Refer to the following log files to investigate the cause of the installation failure:
/var/sadm/install/logs/cluster_install
After that, remove all the packages referring to "Chapter 4 Uninstallation", and execute the "cluster_install" command again.

Warning: The package <FJSVsnap> has not been installed.

Description

The FJSVsnap package has not been installed.

Workaround

After the installation with the "cluster_install" command is complete, install the FJSVsnap package using the pkgadd(1M) command.

Warning: The package <FJSViomp> has not been installed.

Description

The FJSViomp package has not been installed.

Workaround

After the installation with the "cluster_install" command is complete, install the FJSViomp package using the pkgadd(1M) command.

Please see the following log file.
    /var/sadm/install/logs/cluster_install

Description

See the /var/sadm/install/logs/cluster_install log file.

Workaround

Remove the cause of the error referring to the log file then execute the command again.

ERROR: Failed to create file /etc/PCL-release/XX.

Description

Creation of a file in /etc/PCL-release/XX failed. XX shows the abbreviation of the product name.

Workaround

Remove the cause of the problem then execute cluster_install again.

ERROR: network service is disabled.

Description

Network service is disabled.
This message is output only in Oracle Solaris 11 operating environment.

Workaround

Enable network service then execute cluster_install again.

ERROR: NWAM(Network Auto-Magic) is enabled.

Description

NWAM is enabled.
This message is output only in Oracle Solaris 11 operating environment.

Workaround

Disable NWAM then execute cluster_install again.

Uninstallation was failed.

Description

Uninstallation was failed.

Workaround

Remove the cause of the error referring to the log file or error message then execute cluster_uninstall again.

PRIMECLUSTER software packages were not installed in this system.

Description

PRIMECLUSTER software packages were not installed in this system.

Workaround

None.

ERROR: Run-level must be the single-user-state.

Description

Run-level is not the single-user-state.

Workaround

Change the run level to the single-user state then execute cluster_uninstall again.

ERROR: The PRIMECLUSTER software packages cannot be removed because GDS class(es) exist. Please remove the GDS class(es) and execute cluster_uninstall again.

Description

GDS class(es) exist.

Workaround

  1. Check whether there are GDS classes using the sdxinfo command. If any, delete the classes. For the class deletion method, see the "PRIMECLUSTER Global Disk Services Configuration and Administration Guide".

  2. Check the file in the /etc/opt/FJSVsdx/sysdb.d directory using the ls(1) command. If there are other files than class.db, delete the files by executing the rm(1) command.

  3. Check the file in the /dev/sfdsk directory using the ls(1) command. If there are other files or directories than _adm, _diag, _sysadm, and _sysdiag, delete the files and the directories.

  4. Execute cluster_uninstall again.

ERROR: Failed to remove file /etc/PCL-release/XX

Description

Removal of a file /etc/PCL-release/XX failed. XX shows the abbreviation of the product name.

Workaround

Remove the cause of the problem then execute cluster_uninstall again.

ERROR: Failed to remove directory /etc/PCL-release

Description

Removal of a directory /etc/PCL-release failed.

Workaround

Remove the cause of the problem then execute cluster_uninstall again.

Please see the following log file.
    /var/sadm/install/logs/cluster_uninstall

Description

See the /var/sadm/install/logs/cluster_uninstall log file.

Workaround

Remove the cause of the error referring to the log file then execute cluster_uninstall again.

ERROR: option is not supported on non-global zone.

Description

option is not supported on non-global zone.

Workaround

Correct the option then execute cluster_install again.

ERROR: zonename is not running.

Description

zonename is not running.

Workaround

Start zonename then execute cluster_install again.

ERROR: Failed to execute "command".

Description

Failed to execute "command".

Workaround

Remove the cause of the problem then execute cluster_install again.

ERROR: Zonepath zonepath is not available.

Description

Zonepath zonepath is not available.

Workaround

Setup the zonepath correctly then execute cluster_install again.

ERROR: Failed to create XX.

Description

Creation of XX failed. XX shows file name or directory name.

Workaround

Remove the cause of the problem then execute cluster_install again.

ERROR: Failed to remove XX.

Description

Removal of XX failed. XX shows file name or directory name.

Workaround

Remove the cause of the problem then execute cluster_install again.

ERROR: Failed to copy XX to YY.

Description

Failed to copy XX to YY.

Workaround

Remove the cause of the problem then execute cluster_install again.

ERROR: Failed to confirm the return value of cluster_install on <zonename>.

Description

Failed to confirm the return value of cluster_install on <zonename>.

Workaround

Put down the message then contact your field engineers.

ERROR: Failed to add device device to <zonename>.

Description

The addition of the device to zonename failed.

Workaround

Remove the cause of the failure of the addition of the device to zonename, then execute cluster_install again

ERROR: Failed to setup Cluster Foundation on <zonename>.

Description

Failed to setup Cluster Foundation on <zonename>.

Workaround

Put down the message then contact your field engineers.

ERROR: Failed to entry 127.0.0.X to /etc/inet/hosts on <zonename>.

Description

Failed to entry 127.0.0.X to /etc/inet/hosts on <zonename>.

Workaround

Put down the message then contact your field engineers.

ERROR: sysnode already entried with following IP(s) to /etc/inet/hosts on <zonename>.

Description

sysnode already entried with following IP(s) to /etc/inet/hosts on <zonename>.

Workaround

Remove the entry of sysnode then execute cluster_install again.

ERROR: Entry of sysnode already exists in /etc/hostname.XX.

Description

Entry of sysnode already exists in /etc/hostname.XX. XX shows interface name.

Workaround

Remove the file /etc/hostname.XX then execute cluster_install again.

ERROR: cluster_install can only be run from global zone.

Description

cluster_install can only be run from global zone.

Workaround

Execute cluster_install on global zone.

ERROR: Result of "/usr/bin/svcs -l svc:/network/physical:XX" does not include "enabled" field.

Description

Result of "/usr/bin/svcs -l svc:/network/physical:XX" does not include "enabled" field. XX shows "default" or "nwam".

Workaround

Put down the message then contact your field engineers.

ERROR: shell/ksh88 is not installed.

Description

shell/ksh88 is not installed.
This message is output only in Oracle Solaris 11 operating environment.

Workaround

Install shell/ksh88 then execute cluster_install again.
Refer to OS manual.

WARNING: Failed to remove device device name from <zonename>. It should be removed later.

Description

Failed to remove device name from <zonename>.

Workaround

By using zonecfg(1M) command remove device name from <zonename> after uninstallation process.

ERROR: <pathname>: no such file

Description

The file <pathname> doesn't exist in the current working directory.

Workaround

Set the correct working directory then execute cluster_install again.

ERROR: This software does not support the current Oracle Solaris OS version.

Description

The Oracle Solaris OS version of the machine isn't supported.

Workaround

The "cluster_install" command can only be used on machines with Oracle Solaris 10 or 11.

ERROR: system/xopen/xcu4 is not installed.

Description

system/xopen/xcu4 is not installed.

This message is output only in Oracle Solaris 11 operating environment.

Workaround

Install system/xopen/xcu4 then execute cluster_install again.

Refer to OS manual.

Failed to install FJQSS<Information Collection Tool>

Description

Installation of FJQSS failed.

Workaround

Collect the following information then contact your Fujitsu system engineers.
  /var/tmp/fjqssinstaller.log

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