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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

7.1.10 The Pop-up Message is Delayed

Applicable versions and levels

Action 1

Points to check

Were many pop-up message recipients defined?

Cause

Pop-up messages are notified to the defined recipients in sequence, one at a time. If many recipients are defined, the notification will be delayed for those at the end of the list.

Action method

Reduce the number of recipients to be notified.

Action 2

Points to check

If multiple notification destinations were specified, is it possible to communicate with all of them?

Action method

Ensure that it is possible to communicate with all notification destinations. Alternatively, remove from the action definition the notification destinations that we cannot communicate with.

Information

If multiple pop-up message notification destinations were specified, they are notified in the sequence specified. If communication with a notification destination is not possible, the communication will take a while to time out, therefore the display of the pop-up message in the next notification destination may be delayed.