Error message
Job Output Info can not be displayed because it failed in the character-code conversion. |
Applicable versions and levels
Windows versions: V5.0L10 or later
Solaris versions: 5.0 or later
Linux versions: 5.2, V10.0L10 or later
Linux for Itanium versions: V12.0L10 or later
HP-UX versions: 5.1 or later
AIX versions: 5.1 or later
DS versions: V20L10
Action
Points to check
Did the job standard output or standard error output receive content with a character encoding different from the Systemwalker Operation Manager one?
Cause
If the job outputs content with a character encoding different from the one when Systemwalker Operation Manager was installed, then code conversion cannot be performed correctly.
Action method
Ensure that content sent to the job standard output or standard error output uses the same character encoding as the Systemwalker Operation Manager one. To check the character encoding, refer to the following files and environment variables.
File name
Operating system name | File name |
|---|---|
Solaris | /etc/default/init |
Linux | Red Hat Enterprise Linux 6 or before:/etc/sysconfig/i18n Red Hat Enterprise Linux 7 or later: /etc/locale.conf |
HP-UX | /etc/rc.config.d/LANG |
AIX | /etc/environment |
Environment variable priority
Environment variables | Priority |
|---|---|
LC_ALL | Has priority over all variables below. |
LC_MESSAGES | Valid when LC_ALL is not set. |
LANG | Valid when LC_ALL or LC_MESSAGES is not defined. |
Setting value and character encoding
Operating system name | Setting value of the above file | Systemwalker character encoding |
|---|---|---|
Solaris | ja | EUC |
ja_JP.eucJP (*1) | EUC | |
ja_JP.PCK | SJIS | |
ja_JP.UTF-8 | UTF-8 | |
HP-UX | ja_JP.eucJP | EUC |
ja_JP.SJIS | SJIS | |
ja_JP.utf8 | UTF-8 | |
AIX | ja_JP | EUC |
Ja_JP | SJIS | |
JA_JP | UTF-8 | |
Linux | ja_JP.UTF-8 | UTF-8 |
*1: "ja_JP.eucJP" is supported in Solaris8 or later.
