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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

4.16.5 The Systemwalker Operation Manager Client Function Displays the Pop-up "Run-time error", and may End Abnormally (Error Code Undefined)

Error message

Run-time error

Applicable versions and levels

Action

Points to check

Check if all the following conditions apply:

Cause

The operating system file "richtx32.ocx" was replaced with a module in which there is a problem.

Action method

Reinstall the Systemwalker Operation Manager client. Normally, the operating system file "richtx32.ocx" will be replaced with a new file.