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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

2.12.1 Information is not Displayed during Operation of the Web Console

In environments that use single sign-on linked to ServerView Operations Manager, information may not be displayed in the selection display area, main display area, or details display area during operation of the Web console.

Example: The flow is not displayed in the main display area when job net is selected from the selection display area in the Job Net Management window.

Applicable versions and levels

Points to check

Are you using single sign-on linked to ServerView Operations Manager?

Also, did you log out from the Web console of other products (ServerView Resource Orchestrator, etc.) using single sign-on linked to ServerView Operations Manager during use of the Web console?

Cause

This error occurs due to an "authentication expired" status upon logging out from the Web console of other products (ServerView Resource Orchestrator, etc.) using single sign-on linked to ServerView Operations Manager during use of the Web console.

Action method

Close all browsers, then restart the Web console and log in.