Top
Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

2.7.1 An Abnormal Completion Message is Output With the Completion Code 7 Even When a Service is Started Normally Using the Service Start Command (f3crhsst.exe) [Windows Versions]

Applicable versions and levels

Action

Points to check

Check the service status.

Select Control Panel >> Administrative Tools >> Services, to open the Services window, where you can check the service status.

Cause

The service start process may be slow if there is a high load on the system, such as when many services are started at once. In cases such as this, the system deems that the service start command failed to start the service, and the completion code 7 is returned.

Action method

No action is required if the service starts normally when the service start command is used, even if the service start command (f3crhsst.exe) is completed abnormally with the completion code 7.

Information

Checking the service status

Systemwalker Operation Manager provides the service status confirmation command (chksrv) for checking the status of services.

Refer to the following manual for details.

  • Refer to "chksrv Service Status Confirmation Command" in the Reference Guide.