If an error occurs when PL/extJava is stopped and the instance fails to stop, take the following corrective action:
Check if error messages have been output to the following logs.
Refer to "Messages Output by PL/extJava" in Messages for information on the output error messages, and investigate the cause of the failure.
Event log
Symfoware Server server log
Container server log
Container Java VM log
Domain server log
Domain Java VM log
In some cases, processes may remain unduly, depending on the error that occurred when PL/extJava was stopped. Refer to "8.10.3 Errors Caused by Failure to Start PL/extJava" if this occurs, and end any processes that still exist.
If you cannot determine the cause of the error even after conducting the above investigation, use FJQSS to collect information, and then contact Fujitsu technical support.