A.3 Messages and Return Values

Messages are output when errors are detected during parametric analysis.

If an error occurs during installation of the product, a message is output to the log.

Log file

xxyz is the number part when the version is Vxx.y.z.

Windows

Path name: %TEMP%\SymfowareOpen_CLIENT_xxyz.log

Linux

Path name: /var/log/symfoware_CLIENT_xxyz.log

Messages and return values

CSV file errors

The following messages are output if errors are detected while parsing CSV files.

Return value	Message	Explanation and actions
4	CSV file error:code = 1, Invalid CSV error.	There is an error in the specification format of the CSV file.
4	CSV file error:code = 2, installInfo/Name is required.	There is an error in the specification format of the CSV file.
4	CSV file error:code = 3, Invalid installInfo key.	There is an error in the installInfo specification. Or the section name is invalid.
4	CSV file error:code = 4, Duplicated installInfo key.	The same parameter has been defined more than once in installInfo.
4	CSV file error:code = 5, Invalid character length.	No setting value has been specified, or the specified string is too long.
4	CSV file error:code = 6, Invalid character format or encoding.	An invalid character has been specified in the installation parameters CSV file.
4	CSV file error:code = 8, Parameter is required.	The "parameters" section has no lines.
20	The input file does not exist.	The input file does not exist.
21	The value of @1@ is incorrect,the value is @2@.	The value is incorrect. Specify the correct value. The parameter name is displayed in @1@. The specified value is displayed in @2@.
22	The value same at @1@ and @2@ is specified.	The same value is specified in different parameters. Specify different values. The parameter name is displayed in @1@ and @2@.
23	The @2@ of @1@ already exists.	The path already exists. Specify a different path. he parameter name is displayed in @1@. The specified value is displayed in @2@.
24	Drive @2@ of @1@ does not exist.	he drive does not exist. Specify an existing drive. The parameter name is displayed in @1@. The specified value is displayed in @2@.
28	There is no product for installation.	There is no product to be installed. Specify "Y" for either or both of the following parameters: Client32InstallExecute Client64InstallExecute
29	Windows USAGE : silent.bat inputfile Linux USAGE : silent.sh inputfile	The argument specified in the command is incorrect. Specify the correct argument.

Product installer errors: The following return values are returned when errors occur while the product installer is running.

Windows

Return value	Explanation
0	Completed successfully.
1	Failed to register .NET Data Provider. (*)
2	Failed to register the ODBC drivers.
14	The resources required for installation do not exist on the media.
32	The same version of the same product is already installed.
60	An error occurred in Uninstall (middleware).
64	Failed to install because Uninstall (middleware) is running.
65	Failed to install Uninstall (middleware).
74	Failed to write to the registry.
79	Failed to load the registry.
88	An excluded product is installed.
129	The operating system is not supported.
142	Insufficient disk space at the installation destination.
144	The command was not executed with administrator privileges.
220	Failed to create a directory in the installation directory.
221	Failed to create files in the installation directory.
251	An error occurred when running a system function.
255	An internal inconsistency occurred.

*1: Refer to "2.4 Registering .NET Data Provider", and then register .NET Data Provider.

Linux

Return value	Explanation
0	Completed successfully.
11	A product that cannot coexist with Symfoware has been installed.
12	The operating system is not supported.
13	Processing was interrupted.
14	The resources required for installation do not exist on the media.
15	The resources required for installation do not exist.
16	Unable to change the permission because the directory does not exist.
19	A process is running.
30	Failed to copy the installation resources.
32	The same version of the same product is already installed.
60	An error occurred in Uninstall (middleware).
61	Failed to install Uninstall (middleware).
62	Uninstall (middleware) was started.
99	A system error occurred.
106	The command was not executed with administrator privileges.