Symfoware Server V12.1.0 Installation and Setup Guide for Server

H.2 Messages output by Uninstall (middleware)

It has already been running in another process.

Description

An attempt was made to start Uninstall (middleware) more than once. Alternatively, an attempt was made to start Uninstall (middleware) while the installer was starting.

Action method

End any Uninstall (middleware) that have already started. Alternatively, start Uninstall (middleware) after the installer has ended.

Specified option is invalid.

Description

An invalid option was specified.

Action method

Specify valid options and run the command again.

Please enter a valid option.

Description

An invalid character was entered. Valid characters are y, n, or item numbers.

Action method

Enter a valid character.

Failed to uninstall of the following software packages:

Description

Failed to uninstall the software listed in this message.

Action method

Confirm the information shown after this message and take the appropriate action.

Unable to uninstall the software as it is referred from more than one software.

Description

Failed to uninstall the software because it is used by other software.

Action method

No specific action is required.

Unable to uninstall the software as the software is mandatory.

Description

Failed to uninstall the software because it is required by another program.

Action method

No specific action is required.

Internal data is broken.

Description

Internal data used by this product is corrupt.

Action method

Collect the files stored in the following directories and contact Fujitsu technical support:

[UNIX]

/var/opt/FJSVCIR/cir/

/etc/opt/FJSVCIR/cir/CIR.properties

[Windows]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\ (except Windows XP/Windows 2003)

%ALLUSERSPROFILE%\Application Data\Fujitsu\FujitsuF4CR\cir\ (Windows XP/Windows 2003)

Unable to uninstall the software you were about to uninstall as the existence of the software is a precondition for the operation of another software.

Description

Failed to uninstall the software because it is required by another program.

Action method

No specific action is required.

The program terminated abnormally.

Description

The program has terminated abnormally.

Action method

Collect the files stored in the following directories and contact Fujitsu technical support:

[UNIX]

/var/opt/FJSVCIR/cir/

/etc/opt/FJSVCIR/cir/CIR.properties

[Windows]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\ (except Windows XP/Windows 2003)

%ALLUSERSPROFILE%\Application Data\Fujitsu\FujitsuF4CR\cir\ (Windows XP/Windows 2003)

An unexpected error has occurred during uninstall.

Description

An error occurred during uninstall.

Action method

Collect the files stored in the following directories and contact Fujitsu technical support:

[UNIX]

/var/opt/FJSVCIR/cir/

/etc/opt/FJSVCIR/cir/CIR.properties

[Windows]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\ (except Windows XP/Windows 2003)

%ALLUSERSPROFILE%\Application Data\Fujitsu\FujitsuF4CR\cir\ (Windows XP/Windows 2003)

It failed to uninstall.See log for details.

Description

An error occurred during uninstall. (silent mode)

Action method

Collect the files stored in the following directories.

[UNIX]

/var/opt/FJSVcir/cir/logs/cirlog0.log.0

[Windows]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\logs\cirlog0.log.0 (except Windows XP/Windows 2003)

%ALLUSERSPROFILE%\Application Data\Fujitsu\FujitsuF4CR\cir\logs\cirlog0.log.0 (Windows XP/Windows 2003)

Failed to initialize the temp directory.

Description

Can not start Uninstall (middleware) because failed to initialize the temp directory.

Action method

Run Uninstall (middleware) again. If the problem persists, check whether other processes have accessed the files in the following directories.

[UNIX]

/var/opt/FJSVcir/cir/temp/meta_db

[Windows]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\temp\meta_db (except Windows XP/Windows 2003)

%ALLUSERSPROFILE%\Application Data\Fujitsu\FujitsuF4CR\cir\temp\meta_db (Windows XP/Windows 2003)

[Notice]Need to restart for uninstall completion.

Description

Uninstallation was completed. (silent mode)

Action method

Restart the system.