Information such as Copy direction data and SID data may display as "???" in Advanced Copy status.
Check a cause in the following table and take action.
Cause | Action |
|---|---|
An access volume of registered ETERNUS Disk storage system is incorrect (For operation by Copy command via SAN only) | Execute the acarray detail command to check access volumes. If the access volume is incorrect, refer to "2.2 Access Volume Settings" and set an appropriate access volume. |
A connection route between CCM Server and ETERNUS Disk storage system is disconnected. (For operation by Copy command via LAN only) | Check the connection route between CCM Server and ETERNUS Disk storage system. |
Logical volume sizes of copy-source and copy-destination are different. (For SnapOPC+ only) | Check logical volume sizes of copy-source and copy-destination. If it is different, register the copy pair that the copy-source logical volume size and copy destination logical volume size are same. |
The logical volume used as the access volume is set as a TFOV | Change the access volume to a volume other than a TFOV. Refer to "3.6.2 Changing Registered Information for ETERNUS Disk Storage System" to change the access volume. |
When this occurs while utilizing REC, confirm the following table as well.
Cause | Troubleshooting |
|---|---|
The copy path of REC is not configured with the ETERNUS Disk storage system. | Perform the following actions:
|
The ETERNUS Disk storage system was registered before the copy path of REC was configured with the ETERNUS Disk storage system. | |
There is an internal contradiction in the REC copy path information of the ETERNUS Disk storage system | |
Delete the ETERNUS Disk storage system that is defined to the copy group, and re-register this as a remote ETERNUS Disk storage system. | Execute the acgroup detail command and confirm the ETERNUS Disk storage system that is displayed under "Disk Array Name".
|
