NAME
agentsnap - Collects the troubleshooting information of Agent
SYNOPSIS
agentsnap -dir dirname [-all]agentsnap [-dir dirname] [-all]COMMAND PATH
$INS_DIR\Agent\sbin\agentsnap
($INS_DIR means "Program Directory" specified at the Storage Cruiser's agent installation.)
/opt/FJSVssage/sys/agentsnap
DESCRIPTION
This command collects the troubleshooting information of the Storage Cruiser's agent.
In the Windows environment, only a user of the Administrators group can execute this commad.
In the Solaris or Linux environment, only OS administrator (root) user can execute this command.
Execute this command to collect the troubleshooting information when a problem occurs on the Storage Cruiser's agent, and submit its information to Fujitsu Technical Support.
OPTIONS
Corrects the troubleshooting information on dirname directory.
In the Windows environment, specify the full path name that starts from the drive letter for dirname. The maximum length that can be specified for dirname is 100 bytes.
In the Solaris environment, specify the full path name for dirname. If this option is omitted, the troubleshooting information is stored on /var/tmp directory.
In the Linux environment, specify the full path name for dirname. If this option is omitted, the troubleshooting information is stored on /tmp directory.
The collected information is gathered in the file that its name starts by "agentsnap_". Before executing this command, confirm that dirname directory has the following free space.
Collected Information | Required Free Space |
|---|---|
Initial investigation information | more than 10MB |
All troubleshooting information | more than 30MB |
Collects all troubleshooting information on servers. Data includes lots of information, which will increase the size of the data. This option is not necessary for initial investigation.
EXAMPLES
Collecting the troubleshooting information for initial investigation on D:\temp directory.
> agentsnap -dir D:\temp
Collecting the troubleshooting information for initial investigation.
> agentsnap