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ETERNUS SF Express V16.0 / Storage Cruiser V16.0 / AdvancedCopy Manager V16.0 Installation and Setup Guide
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5.2.3 Silent installation procedure of AdvancedCopy Manager's agent (for Windows Server 2008 or later)

A silent installation is a method of loading the required information for installation from a pre-created install parameter file to install software automatically without requiring user interaction at the time of installation.

Take the following steps for silent installation:

  1. Edit an install parameter file.

  2. Run a silent installation.

Note

Silent installation does not support the version upgrade installation function.
For version upgrade installation, refer to the ETERNUS SF Migration Guide.

5.2.3.1 Editing install parameter file

An install parameter file is a file in which to specify install parameters such as installation destination directory and port number. This file is stored on DVD-ROM and default values are set for respective install parameters. For details on the install parameter file, refer to "D.5 Windows Install parameter file (for AdvancedCopy Manager's agent)".

The install parameter file is stored on the DVD-ROM "ETERNUS SF SC/ACM/Express Mediapack (Agent Program and Manual)" of this version.

Based on the following criteria, select an agent to be installed:

Function to be used

Description

When using online backup function working with Exchange Server:

Select 64-bit agent.
AdvancedCopy Manager (64bit) for Windows Server 2008 / 2012 (x64) is installed.
The Symfoware linkage function is not available (copy and replication functions).

When using Symfoware linkage function:

Select 32-bit agent.
AdvancedCopy Manager (32bit) for Windows Server 2008 / 2012 (x86,x64) is installed.
The function working with Exchange Server is not available.

When using neither of those above:

Select 64-bit agent.
AdvancedCopy Manager (64bit) for Windows Server 2008 / 2012 (x64) is installed.

When installing with default install parameter values, no editing is required.
When changing install parameters, copy the install parameter file on DVD-ROM to an optional location and edit the copied file. For description of each install parameter, refer to "D.6 Windows Install parameters (for AdvancedCopy Manager's agent)".

In this manual, installing using the default install parameter values is referred to as "Default install" and installing with edited install parameters is referred to as "Custom install".

5.2.3.2 Running silent installation

The procedure to silently install AdvancedCopy Manager's agent (for Windows) is as follows:

  1. Log on to the target server as a user with administrator privileges.

  2. Install the DVD-ROM "ETERNUS SF SC/ACM/Express Mediapack (Agent Program and Manual)" of this version into the DVD-ROM drive. If the Installer screen is displayed by autorun, exit the installer.

  3. Start the command prompt with "Run as administrator".

  4. Execute the following silent installation command.

    • For default install:

      For installLogFile, specify the file in which to output installation log with an absolute path. It is optional to specify for installLogFile.

      [For 32-bit agent:]

      dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x86\acmagtsilentinstall.bat [-l installLogFile]

      [For 64-bit agent:]

      dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\acmagtsilentinstall.bat [-l installLogFile]
    • For custom install:

      For installParameterFile, specify with an absolute path. It is mandatory to specify for installParameterFile.
      For installLogFile, specify the file in which to output installation log with an absolute path. It is optional to specify for installLogFile.

      [For 32-bit agent:]

      dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x86\acmagtsilentinstall.bat -s installParameterFile [-l installLogFile]

      [For 64-bit agent:]

      dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\acmagtsilentinstall.bat -s installParameterFile [-l installLogFile]

    Point

    • If nothing is specified for installLogFile, an install log file named "acmagtsilentinstall.log" is created in the working directory specified by the environment variable TEMP.

    • If there is any file of the same name as the specified install log file exists, it is overwritten.

    • It is required to specify an existing directory with write permission for the directory in which to store the install log file. If it has no write permission, no error message is output in the command prompt or screen and the process terminates with error.

    • If the paths to the install parameter file and install log file contain any spaces, they should be surrounded by double quote characters.

    • The characters " | : * ? / . < > % & ^ ; ! are not supported for path name for install parameter file or install log file.

    Note

    • If an invalid option is specified, its corresponding error message is output in the install log file and the process exits. No error message is output in the command prompt or screen.

    • Install using DVD-ROM.
      Copy the content of the DVD-ROM to a local directory but do not install it

    • When reinstalling AdvancedCopy Manager's agent on Windows Server 2012 or later, if you change following port number for service in AdvancedCopy Manager's agent, delete the following service name defined in the %SystemRoot%\system32\drivers\etc\services file before reinstalling:

      • stgxfws

    • Do not execute multiplexly the command for silent installation. If it is multiplexly executed, the command executed after that will terminate abnormally. At this time, an install log file is not created.

  5. On completion of installation, a command prompt is displayed.
    Remove the DVD-ROM media used for installation out of the device.

5.2.3.3 Checking silent installation result

Check the return value from the silent installation command. If necessary, check the install log file. However, if the return value from the silent installation command is 3 or 9, no install log file is created. For details, refer to "E.4 Return values for silent installation (AdvancedCopy Manager's agent for Windows)".

The installation result can be viewed in the install log file, too.
Open the install log file to see "ResultCode" in the ResponseResult section. In "ResultCode" is written the return value from the silent installation command. Refer to "6.2 Setup of AdvancedCopy Manager's agent" and set up AdvancedCopy Manager's agent.