Reinstallation or uninstallation of Interstage Studio Client Runtime may fail because of unexpected errors that occur during installation or uninstallation.
In such cases, the original environment can be restored when the procedures described below are used to delete all related resources from the hard disk. If any related products are installed on the same system, uninstall the products before starting the procedures.
Note
The procedure should be done using the administrator account or the account that belongs to the administrator group of the computer.
Depending on whether or not a function is installed, the described registry keys, folders, and environment variables may not exist. In this case, ignore these and continue work.
The explanations below include information related to editing registries. Before editing registries, it is essential to understand recovery methods in case problems occur. Refer to "Restore the Registry" in the Help menu of the registry editor (regedit.exe) for recovery method details.
Registries are extremely important files in a Windows system. If operation fails, Windows may not start. It is therefore important to perform the associated tasks very carefully.
In the example explained here, "C:\Interstage" is used as the product installation destination, and the product is installed in a 32-bit OS. To install the product in a 64-bit OS, substitute as shown in the table below when reading the explanations.
32-bit OS |
64-bit OS |
---|---|
HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu |
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Fujitsu |
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows |
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows |
C:\Program Files |
C:\Program Files (x86) |
If you are unclear about "Another product equipped with ..." described below, contact Fujitsu technical support.
Deleting Product Components
The procedures for uninstalling components of this product are described below.
1. Deleting Registry Keys
Execute the registry editor (REGEDIT.EXE) that is in the Windows system directory. Delete all the keys under the following keys:
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu
- APWORKS_PKG (*1)
- Interstage Studio Client Runtime (*1)
*1: Do not delete if there is a key other than "1101" under the HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\Install\Interstage IDECL key
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\FJQSS
- INTS-STDCLPG1_V11.1.0
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\Install
- Interstage Studio Client Runtime (*2)
*2: Do not delete if there is a key other than "1101" under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\Install\Interstage IDECL key
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\Install\Interstage IDECL
- 1101
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
- {A61F328E-7800-4617-825C-47A3973DABE2}
If another product with Fujitsu Java is installed, then the registry keys below will be shared.
Only delete if the registry keys below still exist after another product equipped with Fujitsu Java has been uninstalled.
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\Java
- 0162
- 0163
- STD
Note
If "HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\Java" does not contain any keys, then also delete the following:
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu
- Java
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\J Business Kit\3.0\Install
- 1101
Note
If "HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\J Business Kit\3.0\Install" does not contain any keys, then also delete the following:
Keys under HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu
- J Business Kit
2. Deleting Icons and Groups
Delete the following folder to delete the corresponding icon and group from the Start menu:
In Windows Vista, Windows 7, Windows 8, Windows Server 2008 and Windows Server 2012
"Interstage Studio Client Runtime V11.1" in
Windows installation drive name:\ProgramData\Microsoft\Windows\Start Menu\Programs
"Interstage Studio Client Runtime V11.1 (Information Collection)" in
Windows installation drive name:\ProgramData\Microsoft\Windows\Start Menu\Programs\FJQSS (Information Collection Tool)
In Windows XP or Windows Server 2003
"Interstage Studio Client Runtime V11.1" in
Windows installation drive name:\Documents and Settings\All Users\Start Menu\Programs
"Interstage Studio Client Runtime V11.1 (Information Collection)" in
Windows installation drive name:\Documents and Settings\All Users\Start Menu\Programs\FJQSS (Information Collection Tool)
3. Deleting Environment Variables
If another product with Fujitsu Java is installed, then the environment variables below will be shared. Only delete if the environment variables below still exist after another product equipped with Fujitsu Java has been uninstalled.
JAVA_HOME
Information
Delete as follows any of the above environment variables that have been set:
In Windows XP
Double-click [Performance and Maintenance] in the Control Panel. Next, click [System] and click the [Environment Variables] button on the Advanced tab. Select the corresponding variable from the list of system variables, and click the [Delete] button.
In Windows Server 2003
Double-click [System] in the Control Panel. Click [Environment Variables] on the Advanced tab. Select the corresponding variable from the list of system variables, and click [Delete] button.
In Windows Vista
Click [System and Maintenance] in the Control Panel. Next, click [System] and then click [Advanced system settings]. Click the [Environment Variables] button on the Advanced tab. Select the corresponding variable from the list of system variables, then click the [Delete] button.
In Windows Server 2008
Click [System and Maintenance] in the Control Panel. Next, click [System] and then click [Change settings]. Click the [Environment Variables] button on the Advanced tab. Select the corresponding variable from the list of system variables, then click the [Delete] button.
In Windows 7, Windows 8, Windows Server 2008 R2 or Windows Server 2012
Click [System and Security] in the Control Panel. Next, click [System] and then click [Change settings]. Click the [Environment Variables] button on the Advanced tab. Select the corresponding variable from the list of system variables, then click the [Delete] button.
4. Deleting Paths in the PATH Environment Variable
If the PATH environment variable contains the folder path below, delete it from the PATH.
If other products equipped with Fujitsu Java are installed, then only delete if the following environment variable PATHs still exist after the products have been uninstalled.
C:\Interstage\IDE
5. Deleting Classpaths in the CLASSPATH Environment Variable
Delete these if the CLASSPATH environment folder contains the paths below.
If other products equipped with or Fujitsu Java are installed, then only delete if the following environment variable CLASSPATHs still exist after the products have been uninstalled.
C:\Interstage\IDE
Additionally, "." might remain in CLASSPATH. Delete it them as required.
6. Deleting Folders
Delete the following folder in C:\Program Files\InstallShield Installation Information (where the System drive is C:):
{A61F328E-7800-4617-825C-47A3973DABE2}
Delete the following folder created under the folder specified during installation (Example: C:\Interstage):
IDE\1101
IDE\JRE6
IDE\JRE7
7. Deleting files
Delete the following files in the C:\Program Files\Fujitsu\FJQSS\product folder. (if the C drive is the system drive):
cnf_INTS-STDCLPG1_V11.1.0.txt
8. Deleting files under the Temp folder
Delete the following file under the folder specified by the environment variable TMP or TEMP:
f5drinst_1101.log
9. Deleting software information from the [Uninstall (middleware)] management DB
When [All Programs] > [Fujitsu] > [Uninstall (middleware)] in the Start menu is started and the information for the uninstalled product is displayed, the information needs to be deleted from the management DB.
Execute the following command to delete the product information:
"C:\Program Files\Fujitsu\FujitsuF4CR\cir\bin\ciope.exe" metadb-remove-entry -i EA2D7E8F012B100000000A7CCCBB03FF -v 1101 -f
10. Restarting the Computer
After completing all the above procedures, restart the computer.