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Interstage Studio V11.1 Installation Guide
FUJITSU Software

2.5 Troubleshooting during Installation

If environment variable settings failed

If any of the following messages were displayed when installation ended, the environment variable settings failed:

In the above case, use the procedure below to set the PATH and CLASSPATH system environment variables.

  1. Display the contents (variable values) of PATH and CLASSPATH.

    • Windows XP
      Double-click the [System] icon in [Control Panel], select the [Advanced] tab, and click the [Environment Variables] button. Select "Path" or "CLASSPATH" in [System variables], click the [Edit] button, and the [Edit System Variable] window opens. The current variable value is displayed in the [Variable value] box.

    • Windows Server 2003
      Double-click the [System] icon in [Control Panel], select the [Advanced] tab, and click the [Environment Variables] button. Select "Path" or "CLASSPATH" in [System variables], click the [Edit] button, and the [Edit System Variable] window opens. The current variable value is displayed in the [Variable value] box.

    • Windows Vista, Windows Server 2008
      Select [System and Maintenance] from [Control Panel]. Next, select [System], and click [Change settings]. Select the [Advanced] tab, and click [Environment Variables]. Select "Path" or "CLASSPATH" in [System variables], click the [Edit] button, and the [Edit System Variable] window opens. The current variable value is displayed in the [Variable value] box.

    • Windows 7, Windows 8, Windows Server 2008 R2, Windows Server 2012
      Select [System and Security] from [Control Panel]. Next, select [System], and click [Change settings]. Select the [Advanced] tab, and click [Environment Variables]. Select "Path" or "CLASSPATH" in [System variables], click the [Edit] button, and the [Edit System Variable] window opens. The current variable value is displayed in the [Variable value] box.

  2. Delete unnecessary paths.

  3. Add the variable values specified in each of the following files to the respective environment variables:

    • <Installation folder>\IDE\1101\path.txt
      Values of the PATH variable. Add them to system environment variables.

    • <Installation folder>\IDE\1101\classpath.txt
      Values of the CLASSPATH variable. Add them to user environment variables.

  4. Save the settings.

  5. Restart the computer.

Action to be taken in the event that the installation process hangs

If the installation folder name contains an invalid character or cancellation is performed while the setup status is displayed, a pop-up message indicating a service registration or activation failure may appear, and the installation process may hang.
In such cases, refer to "Appendix B Deleting an Installed Environment", manually delete Interstage Studio resources and information, and then reinstall this product.

If the Java EE function setup fails

If the system outputs the following message during the installation, it may fail to start the Interstage Java EE DAS service and the Interstage Java EE Node Agent service subsequently.

In this case, please execute the ijinit command to initialize the Java EE operating environment after the installation is completed. For more information about the ijinit command, please refer to "Interstage Application Server Java EE Operator's Guide".

If the Java EE 6 function setup fails

When the dialog shows "An error occurred in a setup of Java EE 6" during the installation, please check the f5drinst_1101.log that the system outputs under the environment variable TMP folder.

If a message beginning with IJ6INIT is output to the above file, follow the action advised in it to remove the cause of the error, and then perform installation again.