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ServerView Resource Orchestrator V3.1.1 Troubleshooting
ServerView

2.5 Server Switchover and Failback Issues

This section explains the troubleshooting steps to be performed when the server switchover or server failback process fails.

If server switchover or server failback is performed without all the conditions specified in "9.3 Server Switchover Conditions" in the "Setup Guide VE" being satisfied, one of the following error messages may be output:

Switchover:

FJSVrcx:ERROR:61143:switchover:failed
FJSVrcx:ERROR:69122:timeout occurred while executing power control modules

Failback:

FJSVrcx:ERROR:61143:failback:failed
FJSVrcx:ERROR:69122:timeout occurred while executing power control modules

Use the following procedure to confirm and correct the problem.

  1. Recheck the spare server conditions with reference to "9.3 Server Switchover Conditions" in the "Setup Guide VE".
    If any conditions are not satisfied, change the configuration to ensure that all conditions are met.

  2. If HBA address rename is being used and the following error message is output to the managed server console, the WWN may have failed to be set for the server HBA.
    Take the action specified for "Message number 61308" of "Messages". Note that in this case there is no need to set the WWN again.

    FJSVrcx:ERROR:61308:WWN setting failed. code=%1,%2

    An internal error code is displayed in %1.
    One of the following messages is displayed in %2.

    1. HBA adapter not found

    2. command error

    3. TFTP error

  3. Perform the switchover or failback operation again.