Top
ServerView Resource Orchestrator Cloud Edition V3.1.1 Setup Guide
ServerView

20.2.1 Uninstallation [Windows] [Hyper-V]

This section explains the procedure for uninstallation of agents.

  1. Log on to Windows as the administrator.

    Log on to the system from which the agent is to be uninstalled. Log on using the Administrator account.

  2. Delete agents.

    Open "Add or Remove Programs" from the Windows Control Panel, and if "ServerView Resource Orchestrator Agent" is not displayed on the [Add or Remove Programs] window, delete any remaining resources manually.

    Information

    For Windows Server 2008 or later, select "Programs and Features" from the Windows Control Panel.

  3. The [Confirm Uninstall] dialog will be displayed.

    Click <OK>.

    Information

    The services of Resource Orchestrator are automatically stopped and deleted.

  4. When uninstallation is completed, the confirmation window will be displayed.

    Click <Finish>.

    Note

    • Any updates that have been applied to Resource Orchestrator will be deleted during uninstallation.

      However, if the agent (Dashboard Function) is installed, unapply patches before performing uninstallation.

    • When uninstallation is stopped due to errors (system errors or processing errors such as system failure) or cancellation by users, resolve the causes of any problems, and then attempt uninstallation again.

      If uninstallation fails even when repeated, the executable program used for uninstallation may have become damaged somehow.

      In this case, set the first Resource Orchestrator DVD-ROM, open the command prompt and execute the following command:

      >"DVD-ROM_drive\DISK1\Agent\Windows\agent\win\setup.exe" /z"UNINSTALL" <RETURN>

      Open "Add or Remove Programs" from the Windows Control Panel, and if "ServerView Resource Orchestrator Agent" is not displayed on the [Add or Remove Programs] window, delete any remaining folders manually.

      Information

      For Windows Server 2008 or later, select "Programs and Features" from the Windows Control Panel.