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ServerView Resource Orchestrator Cloud Edition V3.1.1 Setup Guide
ServerView

20.1.3 Uninstallation [Windows Manager]

The procedure for manager uninstallation is given below.

Before uninstalling this product, check that the preparations given in "20.1.1 Preparations" have been performed.

  1. Log on to Windows as the administrator.

    Log on to the system from which the manager is to be uninstalled. Log on using the Administrator account.

  2. Execute the following command.

    Installation_folder\SWRBAM\F4ANswnc\bin\swncctrl stop <RETURN>

  3. Start the uninstaller. Select [Start]-[All Programs]-[Fujitsu]-[Uninstall (middleware)] from the Windows menu. Click the product name then <Remove>, and the uninstallation window will open.

    Information

    The services of Resource Orchestrator are automatically stopped and deleted.

The start-up account created during installation is not automatically deleted.
When the account is not necessary, delete it. However, do not delete the account if it is also used for other purposes.

Information

Deletion Methods for Windows User Accounts
Open "Computer Management" from "Administrative Tools" on the Windows Control Panel, then select [Local Users and Groups]-[Users] on the [Computer Management] window.
Right-click the user account to be deleted, and then select [Delete] from the displayed menu.

Note

  • During uninstallation, certificates are backed up to the following folders. When reinstalling a manager and using the same certificates, copy the backed up certificates to the appropriate folders below.

    • Installation_folder\SVROR\back\site\certificate

    • Installation_folder\SVROR\back\domain\certificate

    If the certificates backed up on uninstallation are not necessary, delete them manually.

  • Any updates that have been applied to Resource Orchestrator will be deleted during uninstallation.

  • Unapply patches applied to this product before performing uninstallation.

  • If a manager is uninstalled and then reinstalled without agents being deleted, it will not be able to communicate with agents used before uninstallation.
    In this case, the certificates to indicate that it is the same manager are necessary.
    After installation, manager certificates are stored in the following folder:

    • Installation_folder\SVROR\Manager\etc\opt\FJSVssmgr\current\certificate

    • Installation_folder\SVROR\Manager\etc\opt\FJSVrcxdm\certificate

    When uninstalling the manager, the certificates are backed up in the following folder. When reinstalling a manager and using the same certificates, copy the backed up certificates to the appropriate folders.

    • Installation_folder\SVROR\back\site\certificate

    • Installation_folder\SVROR\back\domain\certificate

    If the certificates backed up on uninstallation are not necessary, delete them manually.

    When operating managers in cluster environments, back up the certificates as indicated in the preparations for uninstallation.
    When reinstalling a manager in a cluster environment and using the same certificates, copy the backed up certificates from the primary node to the above folders.

  • After uninstallation, folders and files may remain. Delete the following folders (along with contained files and sub-folders) and files.

    • Installation_folder (by default, C:\Fujitsu\ROR or C:\ProgramFiles(x86)\Resource Orchestrator) and its contents

    • IAPS

    • IBPM

    • IBPMA

    • IBPMA_DATA

    • J2EE

    • SQCM

    • SQC_CL

    • SQC_DATA

    • RCXCFMG

    • RCXCFMG-upgradedata (remains when upgrade installation is performed)

    • RCXCTMG

    • RCXCTMG-upgradedata (remains when upgrade installation is performed)

    • ROR_upgradedata (remains when upgrade installation is performed)

    • SVROR

    • SWOMGR

    • SWRBAM

    When Systemwalker Runbook Automation has been installed, delete the following folders and files, after uninstalling Systemwalker Runbook Automation.

    • IAPS

    • IBPM

    • IJEE

    • J2EE

    • SWOMGR

    • SWRBAM

  • Deletion may fail due to locked files. Restart the OS and then delete them.

  • The "%SystemDrive%\ProgramData" folder is not displayed on Explorer as it is a hidden folder.
    To look into the folder, specify the folder name directly, or go to [Organize]-[Folder and search options] of Explorer, select the [View] tab, and enable "Show hidden files, folders, and drives" under [Hidden files and folders].

  • Setting information of the DHCP server modified using Resource Orchestrator will not be initialized after uninstallation. Perform initialization if necessary.

  • After uninstallation of Resource Orchestrator, the automatic startup settings of the DHCP server (dhcpd) become "OFF" and the service is stopped.

  • After uninstallation, when a password has been saved using the rcxlogin command, the password saved in the following folder remains for each OS user account on which the rcxlogin command was executed. When re-installing the manager, delete it.

    Folder_set_for_each_user's_APPDATA_environment_variable\Systemwalker Resource Coordinator\

  • After uninstallation, the following files may remain under the system drive. If they are not necessary, delete them.

    • F4ANsetup.log

    • swinst.err

    • swrba_inst.log

    • swrba_uninst.log

  • If the problem persists, please collect troubleshooting information and contact Fujitsu technical staff.