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ETERNUS SF Storage Cruiser V15.3 Operation Guide
ETERNUS

B.2.8 Collecting information on the Managed Server node (AIX)

The method for collecting information is as follows. Submit the information to the Fujitsu technical staff.

Collect information directly by cp command.

  1. Collect trace log files.

    Collect all files from /var/opt/FJSVssage directory. (including sub-directories)

  2. Collecting setting files.

    Collect all files from /etc/opt/FJSVssage directory. (including sub-directories)

  3. Collect core file, if it exists on the root directory "/".

  4. Collect the files specified as a error log file.

    Example: /var/adm/ras/errlog

  5. Collect syslog files when you make settings so that syslog messages are displayed.