ETERNUS SF Express V15.3/ Storage Cruiser V15.3/ AdvancedCopy Manager V15.3 Migration Guide

3.1.1 Preparing for the upgrade

The operational environment must be prepared prior to upgrading Express, as described below.

1. Checking the Symfoware

   The Symfoware product is bundled with this product. If Symfoware is already installed on the server where the upgrade will be performed, check the Symfoware environment before starting the upgrade.

   See

   Refer to "Before installation" under the chapter "Installation of ETERNUS SF Manager" in the ETERNUS SF Installation and Setup Guide for this version for details.

2. Stopping the service of ETERNUS SF Manager

   Execute the following batch file:

   programDir\Common\bin\Stop_ESFservice.bat

   The programDir is the program directory specified at the ETERNUS SF Manager installation.

3. Backing up the Windows system

   Point

   If a failure occurs during the upgrade, you cannot restore the environment to the pre-installation status (rollback). Therefore, back up the Windows system before performing the upgrade.
   If a failure occurs during the upgrade, restore the system from the backup.

Note

If the Windows system cannot be backed up, the upgrade procedure described in the section below cannot be performed.
In this case, perform the following procedure:

1. Uninstall the previous product version.

2. If Symfoware Server included in AdvancedCopy Manager is being used, take the following step:

   From the Control Panel, use the Add or Remove Programs or Programs and Features function to uninstall Symfoware.
   If you have installed both the Symfoware Server and the Symfoware Server Client, uninstall the Symfoware Server Client first.

3. Install this product version.