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ServerView Resource Orchestrator Cloud Edition V3.0.0 Reference Guide for Infrastructure Administrators (Resource Management)

3.1.15 679XX Series

This section explains the 679XX message series.

67992

FJSVrcx:ERROR:67992:timeout error

[Description]

A timeout error occurred during command execution.

[Corrective Action]

When this message is displayed during execution of the backup and restore command for the manager properties of admin server, one of the following may apply:

  • An operation being executed on the admin server remains in the database

  • The manager was stopped or started during command execution

Perform the following corrective actions for each command:

  • When the rcxbackup command, the scwbackup command, or the rcxkeydefbackup is executed

    Start the manager and complete the operation being executed on the admin server, or restore the configuration definition information already collected, then perform the operation again.

    Check that the manager is not stopped or not started, then perform the operation again.

  • When the rcxrestore command, the scwrestore command, or the rcxkeyrestore is executed

    Check that the manager is not stopped or not started, then perform the operation again.

    If the problem is still not resolved after performing the above actions, collect the corresponding message and troubleshooting data, and contact Fujitsu technical staff.

    If this message is displayed during the following operations, collect the corresponding message and troubleshooting data, and contact Fujitsu technical staff.

    • Physical Servers

      • Image Operations

      • Registration

      • Deletion

      • Usage Changes

      • Power Operations

      • Conversion

      • Reversion

    • VM Hosts

      • Registration

      • Release


67999

FJSVrcx:ERROR:67999:internal error, details.

[Description]

An error occurred in the following cases:

  • Either an internal error has occurred or the XML file specified during the following operations has been loaded:

    • L-Server Creation or Configuration Modification

    • Importing an L-Server Template

    • Importing for DR

    • Creating Network Resources

  • When the command for backup and restore for manager properties of an admin server has already been executed

  • When executing reflection of server NIC definition (rcxadm nicdefctl commit)

  • When creating, modifying, or deleting network resources or when creating an L-Platform (including firewalls or modifying its configuration), with auto-configuration for network devices enabled

  • In other cases

    Refer to the explanation in "Message number 67999" in the "Messages VE".

[Corrective Action]

  • When executing the following operations:

    • L-Server Creation or Configuration Modification

    • Importing an L-Server Template

    • Importing for DR

    • Creating Network Resources

    Review the content of the XML specified during operations, then perform the operation again.

  • When the backup and restore for manager properties of an admin server has been executed:

    • There is the possibility that the manager was stopped or started during execution of the command.

      Check that the manager is not stopped or not started, then perform the operation again.

    • There is a possibility that the database could not be accessed.

      Execute the command again.

    • This message may be output after canceling execution of the command by pressing "Ctrl + C".

      Corrective action is not necessary because the execution has been canceled correctly.

  • When executing reflection of server NIC definition (rcxadm nicdefctl commit)

    • The contents of Resource Orchestrator are not correct. Collect the relevant message and troubleshooting data, and contact Fujitsu technical staff.

  • When creating, modifying, or deleting network resources or when creating an L-Platform (including firewalls or modifying its configuration), with auto-configuration for network devices enabled

    • The process which executes the script may have failed to start, or the process being executed may have been aborted.

      Collect the relevant message and troubleshooting data, and contact Fujitsu technical staff.

  • In other cases

    Refer to the explanation in "Message number 67999" in the "Messages VE".

If the problem is still not resolved after performing the above actions, collect the corresponding message and troubleshooting data, and contact Fujitsu technical staff.