The procedure to collect the troubleshooting data is as follows:
On the global navigation tab, click [System].
On the System pane, click [Trouble Shootings].
On the Action pane, click the operation to perform.
Selectable operations are as follows:
Download(Initial)
This function collects the information needed for the initial investigation.
Download(All)
This function collects the detailed troubleshooting data.
Note
While the collection of the troubleshooting data is in progress, other processes may be kept waiting.
Therefore, do not execute other operations during the collection of troubleshooting data.
