This section gives an overview of operation.
Figure 5.2 Operation overview
The problem occurrence first response template is automatically started as an operation process in response to issued events in accordance with action definitions set in advance to deal with events detected by Systemwalker Centric Manager.
This automatically started template performs isolation tasks automatically and automatically sends mail to the person in charge of operations to notify of the problem content, problem occurrence location, and isolation results. Also, if it is a known problem with established first response procedures, the template requests approval to perform first response actions. Check the notified content and select whether or not to approve the first response actions. If approval is selected, the first response is performed automatically and the first response results are notified by mail.
