This section presents an overview of operations automated using Systemwalker Runbook Automation by giving a few operation examples.
Operation examples
The following automated operation examples are explained below.
Automating operations for tasks performed daily in a data center
Automating operations for troubleshooting tasks performed when problems occur
Automating operations that include tasks performed by people
Automating operations for application release tasks
Actors
Operator
Operators perform operations on business systems.
Helpdesk
The helpdesk manages problems and investigates problems that operators cannot resolve on their own.
Operation Administrator
System administrators manage operators. They check the results and status of work done by operators.
