This section explains messages starting from MGRV20000.
<Exception information>
Description
An exception has been thrown during request processing.
Corrective Action
Contact Fujitsu technical support.
[<User ID>] <Parameter content> not found in request parameter. key=[<Parameter name>]
Description
There is a missing request parameter.
Parameter
<User ID>: ID of the login user
<Parameter name>: Name of the missing parameter
Corrective Action
Contact Fujitsu technical support.
[<User ID>] <Data name> data is change error (String to OMElement).
Description
An error has occurred while XML for the request data was being parsed.
Parameter
<User ID> : ID of the login user
Corrective Action
Contact Fujitsu technical support.
[<User ID>] File download error. <Exception information>
Description
An exception has been thrown during file transmission.
Parameter
<User ID>: ID of the login user
Corrective Action
Contact Fujitsu technical support.
[<User ID>] Unjust access. Referer= [<Referer>]
Description
The referrer information in the HTTP request header is incorrect.
Parameter
<User ID>: ID of the login user
<Referer>: Referrer information for the HTTP request header
Corrective Action
Contact Fujitsu technical support.
[<User ID>] Session not found in request
Description
Session information failed to be obtained.
Parameter
<User ID>: ID of the login user
Corrective Action
Contact Fujitsu technical support.
User ID not found in request header.
Description
The HTTP request header does not contain user ID information.
Corrective Action
Check the following, and correct any problems.
Has the Admin Server been registered on the ServerView Single Sign-On business system?
Has Notify User Information under Linkage with Web applications in the environment settings for the business system been enabled?
Have the Admin Server and "/myportal/" been defined in the protected resources?
[<User ID>] Role not found in request header.
Description
The HTTP request header does not contain role information.
Parameter
<User ID>: ID of the login user
Corrective Action
Check the ssoRoleName attribute in the user definitions for the ServerView Single Sign-On repository, and then set this attribute if it has not been set already.
[<User ID>] Organization ID not found in request header.
Description
The HTTP request header does not contain tenant name information.
Parameter
<User ID>: ID of the login user
Corrective Action
Check whether "o" has been set for the extended user information in the environment settings for the ServerView Single Sign-On repository server, and whether "o" has been selected in the "/myportal/" settings for the protected resources, and correct any problems.
Check the o attribute in the user definitions for the repository, and then set this attribute if it has not been set already.
[<User ID>] No role to use Manager View. role list=[<Role list>]
Description
The role required to use the L-Platform Manager View does not exist.
Parameter
<User ID>: ID of the login user
<Role list>: List of the roles for the login user
Corrective Action
Check the ssoRoleName attribute in the user definitions for the ServerView Single Sign-On repository, and then add any missing role information.