This section explains messages starting from ctchg0000.
Export succeeded.
Description
Export was successful.
Parameter
"result:" accounting information file name
Corrective Action
No action is required.
Import succeeded.
Description
Import was successful.
Parameter
"result:" No. of items processed
Corrective Action
No action is required.
Command succeeded.
Description
The following possible causes exist:
It succeeded in outputting the metering log file.
The change (or reference) of the periodic log registration command schedule was successful.
Corrective Action
No action is required.
Data is not found.
Description
There is no information on the specified metering log.
Corrective Action
In the options, specify an interval that has metering log information and the log type, and then execute the command again.
Unit prices of products whose unit code is specified as "year" are automatically divided by 12 and charged every month as monthly fee in the accounting calculation. It is recommended to use the unit code "month" for monthly fee registration.
Description
This message is output if "year" is specified for unit code. In usage fee calculation, if "year" is specified for the unit code of a product, the monthly fee (unit price/12) is charged every month to tenants that use the resources.
Corrective Action
To register monthly fees, it is recommended to use the unit code "month".
The number of parameters is illegal.
Description
The number of parameters in the command is invalid. Review the parameter.
Parameter
"count:" [No. of parameters]
Corrective Action
Check the parameter used at the time the command started, and re-execute.
The parameter 'Action' specified an unknown value.
Description
Parameter action of the command is invalid. An unknown value is specified.
Parameter
"Action:" [Parameter contents of the action]
Corrective Action
Specify the following values in the first argument of the parameter and re-execute.
"import":Registration function
"export":Output function
It is not an absolute path.
Description
The absolute path is not used for the accounting information file name of the command parameter.
Parameter
"filename:" accounting information file name
Corrective Action
Specify the second argument of the parameter [accounting information file name] using the absolute path and re-execute.
Required parameter is not found.
Description
Required parameter is not found.
Parameter
"param:" [parameter]
Corrective Action
Correct the [parameter], and execute it again.
Invalid parameter exists.
Description
Invalid parameter exists.
Parameter
"param:" [parameter]
Corrective Action
Correct the [parameter], and execute it again.
Date is invalid format.
Description
Date is invalid format.
Parameter
"param:" [parameter]
Corrective Action
Correct the [parameter], and execute it again.
input the required item.
Description
No value is specified in Target column name of the number of row row of Accounting information file name.
Parameter
"filename:" accounting information file name
"row:" No. of rows
"target Name:" Target column name
Corrective Action
Specify a value in the Target column name column of the number of row, and re-execute.
value is too long.
Description
The number of columns in the Target column name and value of the Product ID row in accounting information file name is excessive.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
"target Name:" Target column name
"target Value:" Target column value
Corrective Action
Correct the Target column name column of the Product ID row, and re-execute.
The number of necessary column doesn't suffice.
Description
The required number of columns does not match.
Parameter
"filename:" accounting information file name
"row:" No. of rows
"The number of necessary column" No. of required columns
"The number of column" No. of columns
Corrective Action
Check the column on the No. of rows row, and re-execute.
The number format is illegal.
Description
Numeric value is invalid.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
"target Name: Target column name
"target Value:" Target column value
Corrective Action
Amend the Target column value of the Product ID row to the numerical format, and re-execute.
The CSV file is not found.
Description
The accounting information file cannot be found.
Parameter
"filename:" accounting information file name
Corrective Action
Check if the Accounting information file name exists when the registration function is used, and re-execute.
Check if Accounting information file name can be written to when the output function is used, and re-execute.
The CSV file read failed.
Description
Reading the accounting information file failed.
Parameter
"filename:" accounting information file name
Corrective Action
Open Accounting information file name, check if there is no blank row, and re-execute.
It failed in the acquisition of the value.
Description
Specified value is invalid.
Parameter
"target Name:" Target column name
Corrective Action
Collect the command log and contact Fujitsu technical support.
The CSV file write failed.
Description
Writing to the accounting information file failed.
Parameter
"filename:" accounting information file name
Corrective Action
Disk space in the target disk of Accounting information file name may be insufficient.
Secure disk space, and re-execute.
The start date is the future from the end date.
Description
The start Date is the future from the end Date.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
"start Date:" start date for the application
"end Date:" end date for the application
Corrective Action
Correct the [productId] line [end Date] and execute it again.
The Date is illegal.
Description
The Date is illegal.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
"target Name:" target column name
"target Value:" target column value
Corrective Action
Correct the [productId] line [target Value] and execute it again.
Value did not exist in the category.
Description
Value did not exist in the category.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
"target Value:" target column value
Corrective Action
Correct the [product Id] line category code and execute it again.
Value did not exist in the unit.
Description
Value did not exist in the unit.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
"target Value:" target column value
Corrective Action
Correct the [productId] line unit code and execute it again.
The product Id is illegal.
Description
The Product ID is illegal.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
Corrective Action
Correct the [productId] and execute it again.
Categories of product Id are not united.
Description
Categories of Product ID are not united.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
Corrective Action
Correct the [productId] line category code and execute it again.
Resource Info of product Id are not united.
Description
Resource identifiers of Product ID are not united.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
Corrective Action
Correct the [productId] line resource identifier and execute it again.
Product Ids of resource Info are not united.
Description
Product IDs of resource identifiers are not united.
Parameter
"filename:" accounting information file name
"category Code:" category code
"resource Info:" resource identifier
Corrective Action
Correct the [resource Info] line Product ID and execute it again.
Product Id,priority overlaps.
Description
Product ID,priority overlaps.
Parameter
"filename:" accounting information file name
"product Id:" Product ID
"priority:" priority
Corrective Action
Corrected [productId] or [priority] not for overlap and execute it again.
File already exists.
Description
File already exists.
Parameter
"filename:" metering log file name
Corrective Action
Change the [metering log file name], and execute it again.
Failed to write file.
Description
Failed to write file.
Parameter
"filename:" metering log file name
Corrective Action
The destination of the "metering log file name" writing does not exist or there is a possibility that there is no space in the disk. Check the destination of the "metering log file name", and execute it again.
permission denied.
Description
No authority to execute.
Corrective Action
Re-execute using the super user authorities.
The config file is not found.
Description
The config file cannot be found.
Parameter
"filename:" Config file
Corrective Action
Collect Fujitsu technical support.
The config file read failed.
Description
Reading the config file failed.
Parameter
"filename:" Config file
Corrective Action
Collect the file displayed in the error message and contact Fujitsu technical support.
System error occurred.
Description
System error (cannot continue)
Corrective Action
Collect the command log and contact Fujitsu technical support.
DB error occurred.
Description
Database update error (cannot continue)
Corrective Action
Collect the command log and contact Fujitsu technical support.
It failed in the connection.
Description
Database connection has failed.
Parameter
"JNDI URL:" JNDI URL
"USER ID:" User ID required for database connection
Corrective Action
Check whether the accounting database is running, and execute it again after it starts.
The start method is as follows.
[Windows Manager]
Display the service screen ([control panel] > [management tool] > [service]) by the user who has administrator privileges. And start the [Systemwalker Service Catalog Manager DB Service(Charging)] service.
[Linux Manager]
Execute the following command by super user authority.
/opt/FJSVctchg/bin/ctchgstart
In case not solving it by the above-mentioned, collect the command log and contact Fujitsu technical support.
It failed in the connection because the JDBC driver did not exist.
Description
Database connection failed because no JDBC driver was found.
Parameter
"PROVIDER:" JDBC PROVIDER
Corrective Action
Collect the command log and contact Fujitsu technical support.
It failed in close.
Description
Database disconnection has failed.
Corrective Action
Collect the command log and contact Fujitsu technical support.
It failed in the acquisition of the value.
Description
Specified value is invalid.
Parameter
"target Name:" Target item name
Corrective Action
Collect the command log and contact Fujitsu technical support.
Failed to connect database.
Description
Failed to connect database.
Parameter
"JNDI URL:" JNDI URL
"USER ID:" User ID required for database connection
Corrective Action
Check whether the accounting database is running, and execute it again after it starts.
The start method is as follows.
[Windows Manager]
Display the service screen ([control panel] > [management tool] > [service]) by the user who has the manager authority. And start the [ServerView Resource Orchestrator Resource Service Catalog Manager DB Service (Charging)] service.
[Linux Manager]
Execute the following command by super user authority.
/opt/FJSVctchg/bin/ctchgstart
In case not solving it by the above-mentioned, collect the command log and contact Fujitsu technical support.
Failed to disconnect database.
Description
Failed to disconnect database.
Corrective Action
Collect the command log and contact Fujitsu technical support.
The config file is not found.
Description
The config file was not found.
Parameter
"file name:" [config file name]
Corrective Action
Collect the command log and contact Fujitsu technical support.
The config file read failed.
Description
The config file read failed.
Parameter
"file name:" [config file name]
Corrective Action
Collect the command log and contact Fujitsu technical support.
It failed in the acquisition of the value.
Description
It failed in the acquisition of the value.
Parameter
"key:" [item name]
"value:" [item value]
Corrective Action
Check that there are no problems in the config file format.
It failed in the change in the schedule.
Description
The schedule change failed.
Corrective Action
Collect the command log and contact Fujitsu technical support.
It failed in the output of the schedule.
Description
The schedule reference failed.
Corrective Action
Collect the command log and contact Fujitsu technical support.
Two or more schedules are registered.
Description
Two or more schedules are registered.
Corrective Action
A user has manually registered execution of the periodic log creation command (/opt/FJSVctchg/bin/meteringbatch.sh) in cron without using the relevant command. Delete the manually registered schedule, and then execute the command again.
It failed in the execution of the command that operated the schedule.
Description
It failed in the execution of the command (Windows:schtasks.exe, Linux:crontab) that operated the schedule.
Parameter
"command:" [name of schedule operation command (Windows:schtasks.exe, Linux:crontab) ]
"param:" [parameter of schedule operation command]
Corrective Action
Collect the command log and contact Fujitsu technical support.
