This section explains the 678XX message series.
[Cloud Edition]
Description
User authentication failed because the user registered in a directory service does not belong to a user group.
In user, the user ID is displayed.
When this message is displayed during operation, the directory service information may have been modified.
Corrective Action
Check the user information and user group information registered in the directory service, then set the displayed user as a member of an appropriate user group.
[Cloud Edition]
Description
User authentication failed because the user registered in a directory service belongs to multiple user groups.
In user, the user ID is displayed.
In detail, up to two user group names are displayed.
When this message is displayed during operation, the directory service information may have been modified.
Corrective Action
Check the user information and use group information registered in the directory service. Operation with a single user belonging to multiple user groups is not possible. Set the displayed user as a member of an appropriate user group.
[Cloud Edition]
Description
The resource information of a directory service does not match the manager internal information.
In detail, the name of the problematic resource is displayed.
Corrective Action
Execute the rcxadm authctl sync command.
[Cloud Edition]
Description
There is an error in the assignment of the role registered in the directory service. Multiple roles assigned to one user are pointing to the same access scope.
In user, the user ID or the name of the user group that the user belongs to is displayed.
In detail, the access scope is displayed in DN format.
Corrective Action
Check the role of the user registered in the directory service.
Operations using multiple roles that are assigned to one user and pointing to the same access scope cannot be allowed. Set a proper role for the user who is being displayed.
