In Systemwalker Runbook Automation, triggers move data coming from an external system into process instances.
The data comes in as an XML file. This file is also referred to as a Data Event file. The external system stores the XML file in a particular directory configured on the Management Server. In response to the incoming data, a trigger either starts a process instance or makes a choice on a particular activity. It also maps incoming data to User Defined Attributes (UDA) and thus makes it available for further processing.
Depending on what the trigger is supposed to do (start a process instance or make a choice), you define it either
on process definition level for starting a process instance
on node level (Activity Node) for making a choice
The following sections explain how to prepare for triggers and how to define them.
