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Systemwalker Service Quality Coordinator User's Guide (Console Edition)
Systemwalker

6.4 Failure to collect server performance information

Server performance information may not be displayed (may not be collected) for the various display functions in the Console window. This is a problem with Windows, and Microsoft has announced a workaround. Refer to the following URL for details.

http://support.microsoft.com/kb/248993/en-us