Top
Systemwalker Service Quality Coordinator Installation Guide
Systemwalker

Chapter 7 Upgrade Installations

This section explains the installation method used to upgrade this product from the previous version to the current version.

Note

  • Upgrade installation from 32-bit version to 64-bit version cannot be done.

  • If an upgrade installation is performed, two-tier Manager operation, redundant Manager operation, and Pull/Push communication mode settings performed after installation will be canceled and will have to be reset after the upgrade installation is complete.

  • To upgrade a Manager in a cluster system, first cancel the cluster settings, perform the upgrade, and then set up a cluster system again.

  • If upgrade has been done from V11 or V12, monitor data which collected before the upgrade cannot be referred after the upgrade.

  • If upgrade has been done from versions from V13.0.0 to V13.4.0, summary data which collected before the upgrade cannot be referred after the upgrade, but the data output as archive files can be referred by restoring.

  • When upgrade installation from V13.4.0 or earlier has been done under the environment that collects SAP NetWeaver performance information, encrypt the password defined in PASSWORD in the connection parameters definition file (sqcGetSAPalertmon.ini) of SAP NetWeaver cooperation.
    Refer to "Connection parameters definition file" in the User's Guide.

  • When upgrade installation from V13.5.0 or earlier has been done under the environment that collects Oracle Database Server performance information, encrypt the password defined in PASS of the [ORA] section in the correction template (template.dat) for management settings for Oracle Database Server.
    Refer to "How to Set up Oracle Database Server" in the User's Guide.

  • Refer to "Chapter 10 Incompatible Items" to check items that are incompatible with the older version.