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Systemwalker Service Quality Coordinator Installation Guide
Systemwalker

6.9 Deleting Unsent Agent/Proxy Manager Data

The DsaForwarder and DsaForwarder_sum directories are used to temporarily store data that is to be sent from an Agent or Proxy Manager to a Manager.

The DsaForwarder directory contains resource data and the DsaForwarder_sum directory contains summary data. Note that if Manager redundancy is being used, directories named DsaForwarder2 and DsaForwarder_sum2 will also be used.

If communication with a Manager is interrupted, data will accumulate in these directories until communication resumes.

Note

If data transmission remains suspended for a long time, the unsent data can put pressure on disk space. If the amount of free space on the disk becomes too small, warning events and error events will start to occur and the Agent will ultimately stop running.

To reduce the disk usage, once the number of unsent data files exceeds a specified number (approximately 30,000 files), the oldest files will automatically start being deleted at 60-minute intervals. Once files are deleted, all the performance data corresponding to the deleted files will be lost.

If warning messages or error messages occur so frequently that they affect normal business, change the monitored value by referring to "6.10 Monitoring Available Disk Space".


If the accumulated files are no longer necessary, they can be deleted manually using the procedure described below.

Before performing this procedure

If Agent or Proxy Manager resident processes are running, stop the service or daemon by referring to "A.8 How to Start and Stop Resident Processes". Also check that the resident processes have stopped correctly.


Storage location

Windows

<Variable file storage directory>\transfer\DsaForwarder

<Variable file storage directory>\transfer\DsaForwarder_sum

UNIX

/var/opt/FJSVssqc/temp/DsaForwarder

/var/opt/FJSVssqc/temp/DsaForwarder_sum


Procedure

  1. Check the IP address of the Manager recognized by Agents and Proxy Managers

    Refer to "6.4.1 Changing the IP Address/Host Name of the Manager that Is Recognized by Agents and Proxy Managers" for the checking method.


  2. Check the Agent/Proxy Manager service or daemon

    Check that the resident processes of the Agent/Proxy Manager are running.

    Refer to "A.8 How to Start and Stop Resident Processes" section for.details on how to confirm that the processes are stopped.


  3. Delete the files in the DsaFowarder and DsaForwarder_sum directories

    Delete the files in the DsaFowarder and DsaForwarder_sum directories.

    Note

    Do not delete the DsaFowarder and DsaForwarder_sum directories.


  4. Start the Agent or Proxy Manager service or daemon and confirm that it operates normally

    Start the service or daemon by referring to "A.8 How to Start and Stop Resident Processes". Also check that the resident processes have started correctly.