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Systemwalker Service Quality Coordinator Installation Guide
Systemwalker

1.1 Determining the Installation Type

Systemwalker Service Quality Coordinator can be used to manage the operation of a wide range of system types and sizes, from small-scale systems through to large-scale systems.

To improve the efficiency of the installation process, Systemwalker Service Quality Coordinator provides the following installation types that are suited to different objectives and roles.


Installation types

Function

Enterprise Manager

Centrally manages the Managers located in each section. It can manage large-scale systems by constructing Managers in two tiers and performing load distribution. (Enterprise Edition only)

Manager

Collectively manages the information collected by Agents and Proxy Manager. Manager can also act as servers for receiving information collected by Browser Agents and monitoring the operational status of services (HTTP/S, DNS, SMTP, or any port).

Proxy Manager

Provides relay functions between Managers and Agents. If Managers and Agents have been separated by a firewall, site security can be enhanced by placing a Proxy Manager (which relays communications between Managers and Agents) on the site where the Agents reside. Proxy Managers also substitute for the role (normally performed by Managers) of the server that receives information collected by Browser Agents and monitors the operational status of services (HTTP/S, DNS, SMTP, any port).

Operation Management Client

Connects to a Manager or Enterprise Manager to provide console functions for management and control. As well as being able to operate from a machine where an operation management client is installed, the person conducting operation management can also use a Web browser to connect to an operation management client from another machine to perform management operations.
Only Windows can be used as the operation platform.
When the Manager or Enterprise Manager platform is Windows, Manager/Enterprise Manager and the operation management client can be installed on the same server.

Agent for Server

Manages resource information within servers.

Agent for Business

Manages resources relating to the following business systems, in addition to the Agent for Server functions:

Web servers

Application servers

Database servers

Browser Agent

Uses information about an end user accessing a Web server to measure the response actually felt by the end user. Only Windows can be used as the operation platform.

Agent for Agentless Monitoring

Information on the OS/kernel and virtual resources can be managed remotely.


Refer to "Configuration Models" in the Technical Guide for information about combining different Systemwalker Service Quality Coordinator products.

If Browser Agents are to be installed, refer to "Managing End User Response" in the User's Guide.

For information on the settings to collect data remotely with an agent for Agentless Monitoring, refer to "Management with an Agent for Agentless Monitoring" in the User's Guide.