Systemwalker Service Quality Coordinator Installation Guide

Purpose of this manual

This manual explains how to install Systemwalker Service Quality Coordinator, how to collect and store performance information, and how to display information on the Console.

Target audience

This manual is intended for users who will be installing Systemwalker Service Quality Coordinator and persons who will be involved in designing Systemwalker Operation Manager operations.

Readers of this manual should also have a general understanding of basic operating system and GUI operations as well as a working knowledge of communications protocols such as TCP/IP and SMTP.

Organization of Systemwalker Service Quality Coordinator manuals

The Systemwalker Service Quality Coordinator manuals are organized as follows:

• Systemwalker Service Quality Coordinator Technical Guide

  Provides an overview of the functions of Systemwalker Service Quality Coordinator.

• Systemwalker Service Quality Coordinator Installation Guide

  Explains how to install and set up Systemwalker Service Quality Coordinator.

• Systemwalker Service Quality Coordinator User's Guide

  Explains how to use the functions of Systemwalker Service Quality Coordinator.

• Systemwalker Service Quality Coordinator User's Guide (Console Edition)

  Explains how to use those functions related to console windows.

• Systemwalker Service Quality Coordinator User's Guide (Dashboard Edition)

  Explains how to use the dashboard functions.

• Systemwalker Service Quality Coordinator Reference Guide

  Explains commands, data formats, messages and so on.

• Systemwalker Service Quality Coordinator Troubleshooting Guide

  Explains how to handle any problems that may occur.

• Systemwalker Service Quality Coordinator User's Guide (Website Management Functions Edition)

  Explains the Systemwalker Service Quality Coordinator functions that relate to analyzing Web usage and monitoring Web content tampering.

• Systemwalker Service Quality Coordinator User's Guide (Systemwalker User Management and Single Sign-On Edition)

  Explains how to install and use the Systemwalker User Management and Systemwalker Single Sign-On functions when Systemwalker Service Quality Coordinator is to be used.

• Systemwalker User's Guide - Systemwalker User Management and Single Sign-On

  Explains how to install the Systemwalker User Management function and the Systemwalker Single Sign-On function.

• Systemwalker Service Quality Coordinator Glossary

  This manual explains Systemwalker Service Quality Coordinator terminology.

  
  

Positioning of this document

This manual is common to the following Systemwalker Service Quality Coordinator products for Windows, Linux and Oracle Solaris:

• Systemwalker Service Quality Coordinator Enterprise Edition V15.0.0

• Systemwalker Service Quality Coordinator Standard Edition V15.0.0

  
  

Abbreviations

• The term "Windows Server 2008" refers to the following products:

  • Microsoft(R) Windows Server(R) 2008 R2 Foundation

  • Microsoft(R) Windows Server(R) 2008 R2 Standard

  • Microsoft(R) Windows Server(R) 2008 R2 Enterprise

  • Microsoft(R) Windows Server(R) 2008 R2 Datacenter

  • Microsoft(R) Windows Server(R) 2008 Foundation

  • Microsoft(R) Windows Server(R) 2008 Standard

  • Microsoft(R) Windows Server(R) 2008 Enterprise

  • Microsoft(R) Windows Server(R) 2008 Datacenter

  • Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM)

  • Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM)

  • Microsoft(R) Windows Server(R) 2008 Datacenter without Hyper-V(TM)

  • Microsoft(R) Windows Server(R) 2008 Standard Server Core

  • Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM) Server Core

  • Microsoft(R) Windows Server(R) 2008 Enterprise Server Core

  • Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM) Server Core

  • Microsoft(R) Windows Server(R) 2008 Datacenter Server Core

  • Microsoft(R) Windows Server(R) 2008 Datacenter without Hyper-V(TM) Server Core

• The term "Windows Server 2003" refers to the following products:

  • Microsoft(R) Windows Server(R) 2003 R2, Standard Edition

  • Microsoft(R) Windows Server(R) 2003 R2, Enterprise Edition

  • Microsoft(R) Windows Server(R) 2003 R2, Datacenter Edition

  • Microsoft(R) Windows Server(R) 2003, Standard Edition

  • Microsoft(R) Windows Server(R) 2003, Enterprise Edition

  • Microsoft(R) Windows Server(R) 2003, Datacenter Edition

• The term "Windows 7" refers to the following products:

  • Windows(R) 7 Home Premium

  • Windows(R) 7 Professional

  • Windows(R) 7 Enterprise

  • Windows(R) 7 Ultimate

• The term "Windows Vista" refers to the following products:

  • Windows Vista(R) Home Basic

  • Windows Vista(R) Home Premium

  • Windows Vista(R) Business

  • Windows Vista(R) Enterprise

  • Windows Vista(R) Ultimate

• The term "Windows XP" refers to the following products:

  • Microsoft(R) Windows(R) XP Home Edition

  • Microsoft(R) Windows(R) XP Professional Edition

• Microsoft(R) SQL Server(TM) is abbreviated as "SQL Server".

• Microsoft(R) Cluster Server is abbreviated as "MSCS".

• Oracle Solaris might be described as Solaris, Solaris Operating System, or Solaris OS.

• Oracle WebLogic Server is abbreviated as "WebLogic Server".

• Oracle Database is abbreviated as "Oracle".

• Systemwalker Centric Manager is abbreviated as "Centric Manager".

• Systemwalker Resource Coordinator is abbreviated as "Resource Coordinator".

• Interstage Application Server is abbreviated as "Interstage".

• Symfoware Server is abbreviated as "Symfoware".

• VMware(R) ESX(R) is abbreviated as "VMware ESX" or "ESX".

• VMware(R) ESXi(TM) is abbreviated as "VMware ESXi" or "ESXi".

• VMware(R) vCenter(TM) is abbreviated as "VMware vCenter" or "vCenter".

• VMware vSphere(R) is abbreviated as "VMware vSphere".

• Versions of Systemwalker Service Quality Coordinator that operate under Windows are referred to as "Windows versions".

• Versions of Systemwalker Service Quality Coordinator that operate under Solaris are referred to as "Solaris versions".

• Versions of Systemwalker Service Quality Coordinator that operate under Linux are referred to as "Linux versions".

• Solaris and Linux versions of Systemwalker Service Quality Coordinator are referred to collectively as "UNIX versions".

• The term "Agent" is used to refer to articles common to both Agent for Server and Agent for Business.

  
  

Conventions used in this document

• Edition-specific information

  This manual deals mainly with the Standard Edition and Enterprise Edition of Systemwalker Service Quality Coordinator. The following symbols appear in the title or text of an article to distinguish between the Standard Edition (standard specification) and the Enterprise Edition.

  
  

  This indicates that the article relates specifically to Systemwalker Service Quality Coordinator Enterprise Edition.

  This indicates that the article relates specifically to Systemwalker Service Quality Coordinator Standard Edition.

• Information specific to Windows or UNIX versions

  This document contains information common to both Windows versions and UNIX versions of Systemwalker Service Quality Coordinator. Information specific to only the Windows versions and information specific to only the UNIX versions are distinguished from common information by attaching the following symbols:

  
  

  [Windows]

  This indicates that the article relates specifically to Windows versions.

  
  

  [UNIX]

  This indicates that the article relates specifically to UNIX versions.

  
  

  The symbols [Solaris], [Linux], [AIX], and [HP-UX] are used to distinguish Solaris, Linux, AIX, and HP-UX versions of Systemwalker Service Quality Coordinator.

  
  

  If notice should be paid, the information is distinguished from common information by attaching the following symbols:

  This indicates that the article relates specifically to Solaris versions.

Symbols

The symbols used with commands are explained below.

[Entry example]

[PARA={a | b | c |...}]

[Meaning of each symbol]

Symbol	Meaning
[]	Items enclosed in square brackets are optional.
{}	Select one of the items enclosed in braces ( { } ).
__	When all optional items enclosed in square brackets ( [ ] ) are omitted, the default value indicated by an underscore ( _ ) is used.
|	Select one of the items separated by vertical bars.
...	The item immediately before the ellipsis (...) can be repeatedly specified.

Export Restriction

If this document is to be exported or provided overseas, confirm the regulations of Foreign Exchange and Foreign Trade Control laws adhere to all legal requirements according to those laws.

Trademarks

• Adobe, Adobe Reader, and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• Apache and Tomcat are trademarks or registered trademarks of The Apache Software Foundation.

• HP-UX is a registered trademark of the Hewlett-Packard Company.

• IBM, IBM logo, AIX, AIX 5L, HACMP, Power, and PowerHA are trademarks of International Business Machines Corporation in the United States and other countries.

• Intel and Itanium are trademarks or registered trademarks of Intel Corporation in the U.S. and other countries.

• Linux is a trademark or registered trademark of Mr. Linus Torvalds in the United States and other countries.

• Microsoft, Windows, Windows Server and the titles or names of other Microsoft products are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.

• Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

• Oracle Solaris might be described as Solaris, Solaris Operating System, or Solaris OS.

• Red Hat, RPM, and all the trademarks and logos based on Red Hat are trademarks or registered trademarks of Red Hat, Inc. in the United States and other countries.

• UNIX is a registered trademark of The Open Group in the United States and other countries.

• VMware, the VMware logo, Virtual SMP and VMotion are trademarks or registered trademarks of VMware, Inc. in the United States and other countries.

• Other company names and product names are trademarks or registered trademarks of respective companies.

• The company names, system names, product names and other proprietary names that appear in this document are not always accompanied by trademark symbols (TM or (R)).

  
  

This guide uses screenshots in accordance with Microsoft Corporation's guidelines.

Acknowledgement

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)

September 2012

Copyright 2003-2012 FUJITSU LIMITED

Revision History

Details of Revisions	Location	Manual Code
Added coefficient of the resource estimation for the VMware vCenter.	2.1.1.2, 2.4.1.2	J2X1-7658-01ENZ0(01) J2X1-7658-01ENZ2(01)
Added coefficient of the resource estimation for the transaction breakdown analysis of the Interstage Application Server in the Java EE environment.	2.1.1.2
Revised the uninstallation procedure.	9.1