A.5 Detail error messages of device information acquisition

This appendix explains in detail the error messages produced when the following events occur during acquisition or display of device information:

Message swstf2121 is displayed and processing failed.
Device information is partially missing.

The messages explained in the appendix are logged to the following locations on the Managed Server.

[Solaris, Linux, HP-UX, and AIX versions]
/var/opt/FJSVswtrc/trc/stgxfwcmdevs.err
[Windows version]
<Work Directory>\var\trc\stgxfwcmdevs.err

Table A.2 Detail error messages on acquisition/reflection of device information
No.	Error message	Explanation	Action to be taken
1	[ERROR]NSP-API call exited abnormally. Volume=[Volume] Error=[STXerrno] Sense(SK SC SS)=[SK SC SS] message	Calling the hardware interface failed.	Depending on the output message, see "A.4 Detail error messages of ETERNUS Disk storage system" and take appropriate action based on the description of action to be taken.
2	[ERROR]The device information file is not consistent with the system devices. Try again with fetching all device information.	Device information file "device.ini" does not match system information.	[Windows version] Execute acquisition/reflection of information on all devices.
3	[ERROR]Writing the inifile failed. Filename=[Filename] Section=[Section] Key=[Key] Value=[Value]	Writing the INI file failed.	[Windows version] Check the status of the INI file.
4	[ERROR]Reading the inifile failed. Filename=[Filename] Section=[Section] Key=[Key]	Reading the INI file failed.	[Windows version] Check the status of the INI file.
5	[ERROR]An API call exited abnormally. API=[API] Device=[Device] Error=[Errno] message	Calling the API failed.	[Solaris, Linux, HP-UX, and AIX versions] Check the device status.
6	[ERROR]An API call exited abnormally. API=[API] Device=[Device] Volume=[Volume] Error=[Value of GetLastError] message	Calling the API failed.	[Windows version] Check the device status.
7	[ERROR]A created process is exited abnormally. Command=[Command] ExitCode=[Code]	An internally executed command ended with an error.	Resolve the error, and re-execute the command if situation allows.
8	[ERROR]There is no result of the command. Command=[Command]	No results were output from the internally executed command.
9	Errors other than those above	A system error occurred.	Collect the information required for troubleshooting and contact a Fujitsu system engineer. (NOTE)

NOTE: Refer to the following manual for information on how to collect the information required for troubleshooting.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operation Guide"