Explanation
The specified parameter is not correct.
Parameters
PARAM : Parameter
System administrator response
Correct the parameter and try again.
If "No parameter" is displayed in PARAM, specify a parameter for the command and try again.
Explanation
A REC transfer buffer with the specified ID does not exist.
System administrator response
Check the REC transfer buffer definition status and check the ID, and then execute the command again.
Explanation
Snap Data Pool area is insufficient and command cannot be executed.
Parameters
CAPACITY : Capacity
System administrator response
Secure free Snap Data Pool capacity that is larger than the capacity notified by the message and try again.
Explanation
The following possibilities are considered:
Access volume in the ETERNUS Disk storage system is incorrect. (Only when operating with the Copy command via SAN)
The transmission path between the CCM Server and ETERNUS Disk storage system is disconnected. (Only when operating with the Copy command via LAN)
REC path is not set.
ETERNUS Disk storage system has been registered before setting a REC path.
Parameters
VOLNAME : Logical volume name
System administrator response
Perform the following action:
If you operate the system with REC, check that a REC path is set by using the following GUI.
Products in use | GUI for checking |
---|---|
Express | Web Console |
AdvancedCopy Manager |
|
Execute the command again, after the re-registration of ETERNUS Disk storage system by referring to the following manual.
"Changing information other than ETERNUS names or access volumes" of "Changing the registered information for ETERNUS Disk storage system" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
The specified logical volume has already been defined as the copy source or copy destination for another copy session.
System administrator response
Review the specification for the logical volume of the copy source or copy destination and try again.
Explanation
Copying cannot start because the number of sessions simultaneously operable on the ETERNUS Disk storage system has already reached maximum number.
System administrator response
Check the sessions, delete the unneeded ones among them, and try again.
Explanation
For the specified logical volume, a copy operation of another type is already running.
System administrator response
Review the specification for the logical volume name.
Explanation
The specified copy destination logical volume has already been defined as the copy destination for another copy session.
System administrator response
Review the specification for the copy destination logical volume name.
Explanation
The logical volume has already been reserved by another user.
System administrator response
Wait for a few seconds and try again.
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
The logical volume is being used by another user.
System administrator response
Wait for a few seconds and try again.
Explanation
The specified option is invalid.
System administrator response
Correct the processing option setting and try again.
Explanation
The parameter is incorrect.
Parameters
PARAM : Parameter
System administrator response
The parameter value is incorrect. Correct the parameter and try again.
Explanation
Copying cannot execute because the size of the copy destination logical volume is inappropriate.
System administrator response
For the copy destination, specify a logical volume that is equal in size to the copy source logical volume.
Explanation
Copy destination logical volume and copy source logical volume area are overlapped.
System administrator response
Change the copy destination or copy source logical volume setting.
Explanation
Operation cannot be performed because the specified format of the group file is not permitted.
System administrator response
One of the cases indicated below can be assumed. Re-specify the group file, and try again.
A group file which describes copy pairs may have been specified in a logical volume operation.
A group file which describes logical volumes may have been specified in a copy pair operation.
Explanation
An option that cannot be operate a copy session is specified.
System administrator response
One of the cases indicated below can be assumed. Re-specify the option.
The transfer mode specified at the copy operation start is not the same as the transfer mode specified at copy restart (recovery).
Explanation
The copy volume protection function cannot be set for a Snap Data Volume.
System administrator response
Confirm that the specified logical volume is correct, and then execute the command again.
Explanation
A copy session other than EC or REC was specified.
System administrator response
Check the copy pair specified in the parameters and the group file contents, and then execute the command again.
Explanation
The size of the logical volume is incorrect.
System administrator response
Confirm the size of the copy source logical volume and copy destination logical volume.
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
The specified user name or password is incorrect.
System administrator response
Check the user name and password and try again.
Explanation
An error occurred during REC Buffer operation.
System administrator response
Confirm the status of REC Buffer.
Explanation
A restoration copy cannot be performed using the Concurrent OPC function.
System administrator response
Review the target copy session for which the Concurrent OPC function is to be used.
Explanation
The Concurrent OPC function is unable to start due to one of the following reasons:
A session with a protected copy destination volume exists.
A volume with invalid data exists.
A session with an expired license exists.
A session undergoing Concurrent OPC exists.
System administrator response
Resolve the error and try again.
Explanation
The copy source logical volume contains invalid data.
System administrator response
Check the data contents of the relevant copy source logical volume.
Explanation
RAID Migration with capacity expansion is in progress for the specified volume.
System administrator response
Try again after RAID Migration is complete.
Explanation
The Concurrent OPC function is unable to start due to one of the following reasons:
There are deleted sessions.
The same session is specified multiple times.
System administrator response
Resolve the error and try again.
Explanation
The number of copy sessions specified with Concurrent Suspend and Concurrent OPC exceeds the maximum.
System administrator response
Delete the target number of sessions and try again.
Explanation
The restoration copy failed due to one of the following reasons:
The target session phase is in a session definition complete/copy not performed state (Readying).
The target session is a SnapOPC+ session and the latest generation phase is in a session definition complete/copy not performed state (Readying).
System administrator response
Check the status of the target session for restoration copy.
Explanation
The Concurrent OPC function is unable to start due to the following reason:
When adding a new SnapOPC+ generation, the session phase of the previous generation is in a session definition complete/copy not performed state (Readying).
System administrator response
Check the SnapOPC+ session status of the previous generation, and try again.
Explanation
The Concurrent OPC function is unable to start due to the following reason:
When performing a QuickOPC differential copy, a restoration copy is in operation for the target session.
System administrator response
Try again after the restoration copy is complete.
Explanation
There is a possibility that an inconsistency has occurred in the information of ETERNUS Disk storage system.
System administrator response
Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.
Action to confirm using the command:
To display the list of remote ETERNUS Disk storage system, execute the acarray list (ETERNUS Disk storage system information display command) with -remote option.
For details on the command, refer to the "ETERNUS SF Operation Guide for Copy Control Module".
Action to confirm using the Web Console:
On the global navigation tab, click [Storage].
The registered ETERNUS Disk storage systems are displayed on the Main pane.
On the Main pane, click the target ETERNUS Disk storage system.
3. On the Category pane, click [Advanced Copy].
The information related to Advanced Copy is displayed on the Main pane.
On the Main pane, check that "Using as remote partner (REC)" is not displayed in the Copy Control Type field.
When the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system, register the ETERNUS Disk storage system by referring to the following manual again. Then, execute the command again.
"Changing information other than ETERNUS names or access volumes" of "Changing the registration information for ETERNUS Disk storage system" in the "ETERNUS SF Operation Guide for Copy Control Module"
If you still have problem, collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to Collect Data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
There is a possibility that an inconsistency has occurred in the information of ETERNUS Disk storage system.
System administrator response
Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.
Action to confirm using the command:
To display the list of remote ETERNUS Disk storage system, execute the acarray list (ETERNUS Disk storage system information display command) with -remote option.
For details on the command, refer to the "ETERNUS SF Operation Guide for Copy Control Module".
Action to confirm using the Web Console:
On the global navigation tab, click [Storage].
The registered ETERNUS Disk storage systems are displayed on the Main pane.
On the Main pane, click the target ETERNUS Disk storage system.
3. On the Category pane, click [Advanced Copy].
The information related to Advanced Copy is displayed on the Main pane.
On the Main pane, check that "Using as remote partner (REC)" is not displayed in the Copy Control Type field.
When the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system, register the ETERNUS Disk storage system by referring to the following manual again. Then, execute the command again.
"Changing information other than ETERNUS names or access volumes" of "Changing the registration information for ETERNUS Disk storage system" in the "ETERNUS SF Operation Guide for Copy Control Module"
If you still have problem, collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to Collect Data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
The EC copy has already been started in another mode for the specified logical volume.
System administrator response
Check the following information to detect if an EC copy has already started:
The status of TargetProtection setting
Transfer mode, Split mode and Recovery mode (for REC)
Explanation
No session exists between the specified logical volumes.
System administrator response
Check that the logical volume specification is correct and try again.
Explanation
The specification for Snap Data Volume is invalid.
System administrator response
One of the cases indicated below can be assumed. Review the specification for the logical volume and try again.
The copy destination logical volume specified when starting SnapOPC+ copying is not Snap Data Volume.
The copy source logical volume specified when starting SnapOPC+ copying is Snap Data Volume.
Either the copy source logical volume name specified when starting EC/OPC/QuickOPC copying or the copy destination volume is Snap Data Volume.
Explanation
The specified operation cannot be executed in the current status.
System administrator response
Check the copy status for any of the following cases:
Suspend was executed for the session that is not in equivalence status.
Stop was executed for the session in Error Suspend status or Halt status.
Initialization was executed for the Snap Data Volume for which a SnapOPC+ session was running.
Start of SnapOPC+ was executed for the Snap Data Volume being initialized.
Suspend was executed for the session in Suspend status.
Copy stop, copy resume, or copy direction reversal was executed for the session that is not in Suspend status.
Session start/resume was executed for a copy destination logical volume for which the copy volume protection function is set.
Explanation
Memory shortage occurred.
System administrator response
Execute the following and try again.
Shut down unnecessary programs.
Explanation
The ETERNUS Disk storage system alias that is specified as the copy source or copy destination has not been defined.
System administrator response
Register the ETERNUS Disk storage system again then retry the operation.
If the same error occurs again, contact a Fujitsu customer engineer (CE).
Explanation
The specified physical information is incorrect.
System administrator response
One of the cases indicated below can be assumed. Correct the physical information description.
A start location or copy size that exceeds 2TB was specified for a copy operation to an ETERNUS Disk storage system which does not support copy operations over 2TB.
Other than "0" is specified for the start location, but "0" is specified for the copy size.
A size that is larger than actual capacity is specified for the copy size.
Explanation
The ETERNUS Disk storage system specified by alias name cannot be recognized.
System administrator response
One of the cases indicated below can be assumed. Correct the physical information description.
Disk information was reconfigured after the routing information was set.
In this case, retry after setting the routing information.
Connection path between ETERNUS Disk storage systems is not established (for REC).
Explanation
The ETERNUS Disk storage system alias name specified as the copy source is not defined.
System administrator response
Confirm that the ETERNUS Disk storage system alias name specified as the copy source has been registered. If it is not registered, register the routing information, and then execute the command again.
Explanation
The copy volume protection function cannot be set when the logical volume is in its current state.
System administrator response
The error might be caused by the following. Revise the session status.
The specified logical volume has Stack mode as the transfer mode or REC as the Consistency mode, and its status is "Active".
Explanation
An unexpected error occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
An unsupported function was called.
System administrator response
Check the model and firmware version of the ETERNUS Disk storage system.
Explanation
User does not posses required root privilege to perform copy operation.
System administrator response
Perform copy operations with root privilege.
Explanation
An error was detected through the SCSI command.
Parameters
ERROR : Error information
System administrator response
Check the connection status of the device and try again. If this error persists, contact a Fujitsu customer engineer (CE).
Explanation
The specified logical volume is not an ETERNUS Disk storage system.
System administrator response
Specify an ETERNUS Disk storage system logical volume and try again.
Explanation
Not executable due to ETERNUS Disk storage system resource shortage.
System administrator response
Take any of the following measures:
Check/set the Advanced Copy option license.
Check/set the device resources for such errors as "Table size not set" and "Table size not enough".
Explanation
The disk drive is stopped due to the Eco-mode.
System administrator response
Try again when the disk drive is activated.
Explanation
The file system is invalid.
System administrator response
The file system is unsupported. Check the file configuration and try again.
Explanation
The preconditions for the copy operation are not satisfied.
System administrator response
Check for the following causes, and check the copy status.
Tried to start SnapOPC+ session for a copy pair for which a SnapOPC+ session already exists.
Tried to restore SnapOPC+ session that does not exist for the copy pair.
Tried to suspend EC session for a copy pair for which no EC exists.
Tried to suspend EC session without waiting.
A group configuration that cannot be simultaneously operated is specified.
Retried to suspend a copy session without resolving the error.
Explanation
Communication or ETERNUS Disk storage system error occurs and changing session mode failed.
Parameters
DETAIL : Detailed information
System administrator response
When DETAIL is "NOT_CHANGED"
Check the device connection status and try again.
When DETAIL is "CROSS"
Check the device connection status and try again. If this error occurs again, contact a Fujitsu customer engineer (CE).
Explanation
The copy source and copy destination ETERNUS Disk storage systems setting do not match and remote copy cannot be executed.
System administrator response
Check that the bitmap ratio of the ETERNUS Disk storage system advanced copy table size for the copy source and copy destination are not the same.
Explanation
The copy operation with ETERNUS Disk storage system is not correct.
System administrator response
Take any of the following measures:
Check the ETERNUS Disk storage system firmware version between boxes.
Contact Fujitsu system engineer (SE) when ETERNUS Disk storage system firmware version cannot be confirmed.
Check whether the size of the copy source volume and the copy destination volume is the same.
Check the server connects it with the ETERNUS Disk storage system of the copy source volume at the suspend processing by the Concurrent suspend mode operation. Moreover, check the route guidance information setting is executed to the ETERNUS Disk storage system of the copy source volume.
Explanation
Communication error occurred between the ETERNUS Disk storage systems and remote copy operation cannot be performed.
System administrator response
Check the device connection status and try again.
Explanation
The multipath driver environment is incorrect.
System administrator response
Correct the multipath driver settings.
Explanation
The GDS environment is incorrect.
System administrator response
Correct the GDS environment settings.
Explanation
The specified LUN_V number is incorrect.
System administrator response
One of the cases indicated below can be assumed. Check the parameter settings and the status of the ETERNUS Disk storage system, and try again.
A LUN_V number that does not exist or cannot be accessed is specified.
Tried to start copy between an encrypted volume and non-encrypted volume.
Specify the volume which contains bad sector.
Explanation
Operation cannot be performed as operation is not supported.
System administrator response
One of the cases indicated below can be assumed. Correct the parameter settings, and try again.
Tried to execute a copy operation of a size that exceeds 2TB. (For Linux)
Explanation
Timeout was detected while Suspend was being executed.
System administrator response
Try executing the command again.
Or, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.
Explanation
The copy operation was accepted, but the process is not completed.
System administrator response
Check the copy status to confirm whether the copy operation is completed.
If this message appears when the copy operation is suspended, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.
Explanation
Failed to open the file.
Parameters
FILE : File name
CAUSE : Cause code
System administrator response
Check the file status by referring to the cause code and the file name sent by the message.
Explanation
Internal inconsistency occurred.
Parameters
CAUSE : Cause code
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
Parameters
PARAM : Parameter name
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
Parameters
PARAM : Parameter name
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
Parameters
PARAM : Parameter name
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
Parameters
PARAM : Parameter name
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
Parameters
PARAM : Parameter name
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
Parameters
CAUSE : Cause code
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
The ETERNUS Disk storage system has not been registered in the management file.
System administrator response
Register the ETERNUS Disk storage system and try again.
Explanation
An error occurred when the ETERNUS Disk storage system alias management file was accessed.
Parameters
CAUSE : Cause code
System administrator response
The following may be causes. Take an action based on the CAUSE (cause code).
Registry key acquisition, reference
File read/write
File cannot be created
Explanation
The group file does not exist.
System administrator response
Check the group file name specified in the parameter, and try again.
Explanation
There is a syntax error in the group file description.
Parameters
LINE : Line number of the line in which the syntax error was detected
System administrator response
Check the contents of the group file specified in the parameter, and try again.
Explanation
The copy information is not registered in the group file.
System administrator response
Check the contents of the group file specified in the parameter, and try again.
Explanation
An error occurred with the copy operation described in the group file.
Parameters
VOLINFO : Name of the logical volume in which the error occurred. "Source=(copy source logical volume name).Target=(copy destination logical volume name)" is for copy pairs. "Volume=(Logical volume name)" is for logical volumes.
MSG : Message text
System administrator response
Deal with the error according to the MSG.
Explanation
The copy operation cannot be performed, as the number of copy pairs or logical volumes described in the group file exceeds the maximum number possible.
System administrator response
Take any of the following measures:
Divide the group
Change the max_grouping_ses parameter value in the predefinition file.
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
It failed to start the LAN interface management service.
System administrator response
Check that the port number used for the connection between the CCM Server and the ETERNUS Disk storage system is not already used by another service.
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
It failed to log in to the ETERNUS Disk storage system.
System administrator response
The following may be causes.
The maximum number of login sessions for the ETERNUS Disk storage system has been executed. Check the number of login sessions in the ETERNUS Disk storage system.
The SSH communication service of the ETERNUS Disk storage system cannot be used. Check the status of the ETERNUS Disk storage system and try again.
Explanation
Unable to connect to the ETERNUS Disk storage system.
System administrator response
The following may be causes.
An error has occurred in the communication environment. Check the communication environment status.
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
Another session has exclusive rights.
System administrator response
Stop or wait for the session that has priority to complete and try again.
Explanation
Internal inconsistency occurred.
System administrator response
Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
The specified parameter cannot be used for the encryption mode.
System administrator response
Check the encryption mode of the ETERNUS Disk storage system and try again.
Explanation
Try again using the Master CM.
System administrator response
Use the Master CM and try again.
Explanation
There is not enough memory.
System administrator response
Secure sufficient memory and try again.
Explanation
The specified target does not exist.
System administrator response
Check that the specified target exists and try again.
Explanation
An unsupported model is selected as the REC target.
System administrator response
Check that the correct device is selected and try again.
Explanation
The specified value has already been registered.
System administrator response
Specify a value that has not been registered and try again.
Explanation
There are encrypted volumes.
System administrator response
Decrypt the encrypted volumes and try again.
Explanation
Shutdown or startup is currently being performed.
System administrator response
Wait for shutdown or startup to complete and then try again.
Explanation
A Quick Format is currently being performed.
System administrator response
Wait for the Quick Format to complete and then try again.
Explanation
Encryption or decryption is currently being performed.
System administrator response
Wait for encryption or decryption to complete and then try again.
Explanation
An Advanced Copy is currently being performed.
System administrator response
Wait for the Advanced Copy to complete and then try again.
Explanation
RAID Migration is currently being performed.
System administrator response
Wait for RAID Migration to complete and then try again.
Explanation
Logical Device Expansion is currently being performed.
System administrator response
Wait for Logical Device Expansion to complete and then try again.
Explanation
A REC session exists.
System administrator response
Stop the REC session and then try again.
Explanation
The controller firmware is currently being registered.
System administrator response
After the completion of the controller firmware registration, retry the operation.
Explanation
Remote maintenance is currently being performed.
System administrator response
Wait for remote maintenance to complete and then try again.
Explanation
The Thin Provisioning License is not registered.
System administrator response
Register the Thin Provisioning License.
Explanation
There is no copy license.
System administrator response
Register the copy license.
Explanation
The specified session is not currently usable.
System administrator response
Check the specified session status, and retry the operation.
Explanation
A communication error has occurred between storage cabinets.
System administrator response
Check the path information,
Explanation
The executed command is not supported by the other storage cabinet.
System administrator response
Check the other storage cabinet model and firmware version, and retry the operation.
Explanation
The maximum number of logical volumes has been exceeded.
System administrator response
Check the storage device configuration.
Explanation
The logical volume type is neither OLU, SDV or TPPC.
System administrator response
Check the specified logical volume configuration (LU type).
Explanation
The copy session cannot be set under the current status of the logical volume.
System administrator response
Check the specified logical volume configuration (status).
Explanation
The copy source logical volume contains invalid data.
System administrator response
Check the data contents of the specified logical volume.
Explanation
An encryption status does not match between the source logical volume and the destination logical volume.
System administrator response
Check the specified logical volumes configuration (encryption settings).
Explanation
The resource domain number does not match between the copy source logical volume and the copy destination logical volume.
System administrator response
Check the specified logical volumes configuration (domain number).
Explanation
The specified logical volume cannot be used.
System administrator response
Do not use the specified logical volume.
Explanation
A disk failure occurred while in SUSPEND status. The session status changed to error status.
System administrator response
Check the specified logical volume configuration (accessible or not).
Explanation
The parameter error occurred.
System administrator response
In the system configuration is not supported by the ETERNUS Disk storage system, the Advanced Copy may be executed.
Check the system configuration for the ETERNUS Disk storage system by referring to the following manual.
When using Express:
"System configuration" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"System configuration" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
The copy source is a larger logical volume than the copy destination logical volume for the full copy operation.
System administrator response
Check the specified logical volume configuration (size).
Explanation
The specified session could not be reversed.
System administrator response
Check that the session is configured to be reversed.
Explanation
The copy session conflicts with an existing RAID Migration session.
System administrator response
Check the status of the RAID Migration operation.
Explanation
The copy source logical volume scope overlaps with the copy destination logical volume set of an existing copy session.
System administrator response
Check the existing session of the specified logical volumes.
Explanation
The copy destination logical volume scope overlaps with the copy source logical volume set of an existing copy session.
System administrator response
Check the existing session of the specified logical volumes.
Explanation
The range of the cascade copy is invalid.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The restore copy session is already being restored.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The maximum cascade copy linkage number has been exceeded.
System administrator response
Check the logical volumes used in the cascade copy.
Explanation
The restore copy session status became ErrorSuspend.
System administrator response
Check the error status for the existing session of the specified logical volume.
Explanation
The multiple copy sessions in REC Consistency mode are performed in a single cabinet.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The specified operation cannot be executed.
System administrator response
Check the status of the session or the specified parameter.
Explanation
The copy source logical volume or the copy destination logical volume is in RAID blocked condition.
System administrator response
Check the specified logical volume configuration (status).
Explanation
The copy destination logical volume is write-protected.
System administrator response
Check the specified logical volume configuration (volume protection status).
Explanation
The status of the REC Buffer is invalid.
System administrator response
Check the status of the specified REC Buffer, and the status of the specified copy session.
Explanation
Untransferred REC Buffer has been detected. Copy session cannot be reversed.
System administrator response
Check the status of the specified REC Buffer.
Explanation
The session has already been reversed. It cannot be reversed.
System administrator response
Check the status of the specified copy session.
Explanation
The maximum number of copy sessions for this storage device has been exceeded.
System administrator response
Check the current copy sessions for the storage device.
Explanation
The maximum number of copy sessions for the source logical volume has been exceeded.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The maximum number of copy sessions for the destination logical volume has been exceeded.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The maximum number of SnapOPC+ generations for the copy source logical volume has been exceeded.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The copy source logical volume for the monitor session overlaps with the copy source logical volume for other monitor session.
System administrator response
Check the existing session of the specified logical volume.
Explanation
New session and existing sessions are not specified correctly.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The copy destination for the specified session overlaps with the cascade copy destination set.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The specified copy reverse setting is invalid.
System administrator response
Check the existing session of the specified logical volume.
Explanation
The Snap Data Volume is currently being formatted.
System administrator response
Check the specified logical volume configuration (status).
Explanation
A session with the Snap Data Volume as the copy destination already exists,
System administrator response
Check the existing session of the specified logical volume.
Explanation
The copy table is not set.
System administrator response
Set the copy table using ETERNUS Web GUI, and try again.
Explanation
The copy table size is insufficient.
System administrator response
Check the current copy sessions for the storage device.
Explanation
The status of REC Buffer is not "Active".
System administrator response
Check the status of the specified REC Buffer.
Explanation
An incompatibility was detected between the copy source and copy destination connection and the send-receive connection from the REC Buffer after the copy process was resumed.
System administrator response
Check the status of the specified REC Buffer. Or, check the parameters for the specified session.
Explanation
The REC Buffer is currently being used.
System administrator response
Check the status of the specified REC Buffer.
Explanation
An incompatibility was detected between the copy source and copy destination connection and the send-receive connection from the REC Buffer after the copy direction was reversed.
System administrator response
Check the status of the specified REC Buffer.
Explanation
The copy could not proceed because the specified logical volume motor is OFF.
System administrator response
Check the specified logical volume configuration (Eco-mode setting).
Explanation
The specified Box ID cannot be found in the configuration information.
System administrator response
Check the configuration information (path information) and the specified parameter (Box ID).
Explanation
The copy session was deleted from the local storage cabinet, but the session could not be deleted from the remote storage cabinet because of a problem with the path status.
System administrator response
Check the status of the specified session and the path information.
Explanation
The command cannot be executed because a controller firmware is currently being loaded.
System administrator response
Check the status of both the local storage cabinet and the remote storage cabinet,
Explanation
The copy table resolution does not match between the copy source cabinet and the destination cabinet.
System administrator response
Check the storage device configuration (bitmap ratio and resolution of the copy table).
Explanation
On the Advanced Copy function without SnapOPC+, the Snap Data Volume is specified for the copy destination logical volume.
System administrator response
Check the specified parameter and the specified logical volume configuration (LU type).
Explanation
The Snap Data Volume is specified for the copy source of the SnapOPC+.
System administrator response
Check the specified parameter and the specified logical volume configuration (LU type).
Explanation
The OLU is specified for the copy destination of the SnapOPC+.
System administrator response
Check the specified parameter and the specified logical volume configuration (LU type).
Explanation
The operation must be retried.
System administrator response
Try again.
Explanation
The storage device is in NotReady status, or an error occurred in the firmware.
System administrator response
Check the status of storage device, or .contact a Fujitsu system engineer.
Explanation
The RAID Migration could not be performed because a Bind-in-Cache operation was in progress on the specified logical volume.
System administrator response
Check the specified logical volume configuration (status).
Explanation
The Concurrent OPC function is unable to start due to the following reason:
When adding a new SnapOPC+ generation, the session phase of the previous generation is in a session definition complete/copy not performed state (Readying).
System administrator response
Check the SnapOPC+ session status of the previous generation, and try again.
Explanation
A restoration copy cannot be performed using the Concurrent OPC function.
System administrator response
Review the target copy session for which the Concurrent OPC function is to be used.
Explanation
The restoration copy failed due to one of the following reasons:
The target session phase is in a session definition complete/copy not performed state (Readying).
The target session is a SnapOPC+ session and the latest generation phase is in a session definition complete/copy not performed state (Readying).
System administrator response
Check the status of the target session for restoration copy.
Explanation
Copy source logical volumes or copy destination logical volumes are being used by Extended Copy.
System administrator response
The following cases are assumed. Review the target volume for copying.
The session is a cascade session with an existing Extended Copy sessions.
The copy destination of the session overlaps with the copy destination of an existing Extended Copy session.
A restoration copy session for the existing Extended Copy session is started.
Explanation
The copy failed due to one of the following reasons:
An overwrite operation was performed with the Concurrent OPC function for an OPC session in which the phase is in a copying state (Copying).
An overwrite operation was performed with the OPC function for an OPC session in which the phase is in a session definition complete/copy not performed state (Readying).
System administrator response
Re-specify the copy source volume and the copy destination volume, and try again.
Explanation
The Concurrent OPC function is unable to start due to the following reason:
When performing a QuickOPC differential copy, a restoration copy is in operation for the target session.
System administrator response
Try again after the restoration copy is complete.
Explanation
The connected storage system does not support copying via a LAN.
System administrator response
Check whether an appropriate storage system is specified, and try again.
Explanation
Not executable due to ETERNUS Disk storage system resource shortage.
System administrator response
Secure sufficient resource of the ETERNUS Disk storage system, and try again.
Explanation
The copy function that is executed for the copy destination ETERNUS Disk storage system is not supported by the copy source ETERNUS Disk storage system.
System administrator response
Check the firmware version of the copy source ETERNUS Disk storage system.
If you cannot check the firmware version, contact a Fujitsu system engineer.
Explanation
An error occurs for the operation of the Copy command via SAN.
Parameters
DETAIL : Detail error code
System administrator response
If "0x00005372" is output to the detail error code, another Advanced Copy may use the logical volume of the copy source or copy destination. Check that its logical volume is not used by another Advanced Copy, and try again.
If you still have problem, collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.
When using Express:
"Trouble analysis" in the "ETERNUS SF Express Operation Guide"
When using AdvancedCopy Manager:
"How to collect data" in the "ETERNUS SF Operation Guide for Copy Control Module"
Explanation
The status of the specified cascade copy source session is not stopped when Concurrent OPC is performed.
System administrator response
Check the cascade copy source session status and try again.
If the above action fails to eliminate the cause of the error, refer to "Notes on combining cascade copy and Concurrent OPC in operation" in the "ETERNUS SF Operation Guide for Copy Control Module".
Explanation
When the concurrent suspend is performed for REC and the path information for copy destination ETERNUS Disk storage system is registered, the copy sources of the specified session are in multiple ETERNUS Disk storage systems.
System administrator response
Check the target logical volume and try again.
Explanation
The cascade copy sources of the specified session are in multiple ETERNUS Disk storage systems when Concurrent OPC is performed.
System administrator response
Use appropriate target logical volumes for the Concurrent OPC or cascade sessions, and try again.
If the above action fails to eliminate the cause of the error, refer to "Notes on combining cascade copy and Concurrent OPC in operation" in the "ETERNUS SF Operation Guide for Copy Control Module".
Explanation
The specified cascade session is not REC (Consistency or Synchronous) when Concurrent OPC is performed.
System administrator response
Use appropriate target logical volumes for the Concurrent OPC or cascade sessions, and try again.
If the above action fails to eliminate the cause of the error, refer to "Notes on combining cascade copy and Concurrent OPC in operation" in the "ETERNUS SF Operation Guide for Copy Control Module".
Explanation
An Offloaded Data Transfer session has already been performed for the specified logical volume.
The cascade copy session is started for an existing Offloaded Data Transfer session.
An OPC restoration process is performed for a session that configures multiple copies with an existing Offloaded Data Transfer session.
Reverse is performed for a session that configures multiple copies with an existing Offloaded Data Transfer session.
System administrator response
Check the status of copy session for the specified logical volume and try again.