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Systemwalker Software Configuration Manager Operation Guide
Systemwalker

1.1.3 Fujitsu Middleware Patch Management

Fujitsu middleware patches are managed by linking to the UpdateAdvisor (middleware). The following diagram shows the overall flow of Fujitsu middleware patch management:

Figure 1.3 Overview of Fujitsu middleware patch management


  1. Obtain the latest information (the update application management registry configuration file) [operation by the infrastructure administrator]

    The infrastructure administrator uses the Internet terminal to download the latest update application management registry configuration file from the UpdateSite.

  2. Register the latest information (the update application management registry configuration file) [operation by the infrastructure administrator]

    The infrastructure administrator uses the UpdateAdvisor asset registration command on the admin server to store the latest update application management registry configuration file in the media library.

  3. Collect patch application status information [processing by Systemwalker Software Configuration Manager]

    Systemwalker Software Configuration Manager uses the update application management registry configuration file (that has been registered) to collect patch application status information from each business server.

  4. Obtain the latest patch release information [operation by the infrastructure administrator]

    The infrastructure administrator looks up email notifications from FSC-NEWS (SupportDesk customer notifications) and the UpdateSite (the website for the Fujitsu SupportDesk) to obtain information about the latest patches that have been released.

  5. Obtain patch management information [operation by the infrastructure administrator]

    The infrastructure administrator uses the patch management information acquisition command on the admin server to obtain the patch management information.

    The infrastructure administrator copies the patch management information and released patch acquisition tool obtained from the admin server to the Internet terminal.

  6. Download the latest patches [operation by the infrastructure administrator]

    The infrastructure administrator uses the released patch acquisition tool on the Internet terminal to download newly released patches from the UpdateSite.

  7. Register update files [operation by the infrastructure administrator]

    The infrastructure administrator uses the Fujitsu middleware patch registration command on the admin server to store the downloaded files in the media library.

  8. Send latest patch release notifications by email [processing by Systemwalker Software Configuration Manager]

    The tenant administrator and tenant user receive an email notification from Systemwalker Software Configuration Manager informing them that the latest patches have been released.

  9. Send patch distribution/application requests [operation by the tenant user or the tenant administrator]

    Either the tenant user or the tenant administrator uses the management console to distribute the latest patches to business servers.

    If the patches are to be applied as well, the tenant administrator or tenant user registers an application script.

  10. Distribute/apply patches [processing by Systemwalker Software Configuration Manager]

    Systemwalker Software Configuration Manager distributes the specified patches to the specified business servers.

    If an application script has been specified, Systemwalker Software Configuration Manager also applies the patches by executing the application script.

  11. Collect patch application status information [processing by Systemwalker Software Configuration Manager]

    Systemwalker Software Configuration Manager uses the update application management registry configuration file (that has been registered) to collect patch application status information from each business server.

  12. Confirm patch distribution/application

    The infrastructure administrator, dual-role administrator, tenant administrator and tenant user log in to the management console to check the patch application status.


The following table explains the operation flow for each role.

Operation flow

User roles

Reference

Infrastructure administrator

Dual-role administrator

Tenant administrator

Tenant user

1

Obtain the latest information (the update application management registry configuration file)

Y

Y

-

-

Refer to the UpdateAdvisor (middleware) manuals.

2

Register the latest information (the update application management registry configuration file)

Y

Y

-

-

Refer to "UpdateAdvisor Asset Registration Command" in the Reference Guide.

3

Collect patch application status information

Y

Y

-

-

"Patch Information Update Command" in the Reference Guide

4

Obtain the latest patch release information

Y

Y

-

-

Refer to the email notifications from FSC-NEWS (SupportDesk customer notifications) and the information available from the UpdateSite (the Fujitsu SupportDesk website).

5

Obtain patch management information

Y

Y

-

-

Refer to "Patch Management Information Acquisition Command" in the Reference Guide.

6

Download the latest patches

Y

Y

-

-

Refer to "Released Patch Acquisition Tool" in the Reference Guide.

7

Register update files

Y

Y

-

-

Refer to "Fujitsu Middleware Patch Registration Command" in the Reference Guide.

8

Send latest patch release notifications by email

-

-

-

-

An email is sent automatically when a new patch is acquired.

If email transmission fails, either an infrastructure administrator or a dual-role administrator must resend the email using the email resend command as described in the Reference Guide.

9

Send patch distribution/application) requests

-

Y

Y

Y

"Patch Management" in the Operator's Guide

10

Distribute/apply patches

-

-

-

-

-

11

Collect patch application status information

Y

Y

-

-

"Patch Information Update Command" in the Reference Guide

12

Confirm patch distribution/application

Y

Y

Y

Y

"Patch Management" in the Operator's Guide

Y: Implement the task.

-: Do not implement the task