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ServerView Resource Orchestrator V3.1.0 Messages

Chapter 18 Messages Beginning with swsag or ssmgr

This section explains the messages that are output or displayed due to EMC.

Replace the following terms with the expressions given below for each storage model as you read this section.

Term

EMC CLARiiON

EMC Symmetrix DMX or EMC Symmetrix VMAX

HostAffinity

The connection path between the HBA of the host to be registered in Storage Group and SP ports

The connection path between HBA of the host to be registered in device group and SP ports

RAID group

RAID group

disk group

Volume

ALU

Device

AffinityGroup

Storage Group

device group

Port

SP port

DIRECTOR port

swsag0491

syntax error. detail=%DETAIL

[Description]

There is an error in the format of the command. usage is displayed.

One of the following is displayed in %DETAIL:

  • command is not specified.

    The command has not been specified.

  • command[value] is invalid.

    The specified command is incorrect, or was not found.

  • parameter is invalid.

    There is an error in the specified parameter.

  • option[value] is invalid or duplicated.

    The specified option is incorrect, not found, or defined repeatedly.

  • option[value] is invalid value or format.

    The value specified for the option is incorrect, or the format is wrong.

[Corrective Action]

Collect troubleshooting data, and then contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


swsag2320

No access path has been set up.

[Description]

The access path has not been specified.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

  • HostAffinity cannot be registered because the number of HostAffinity that can be registered in the port has reached its limit

    Check the number of HostAffinity registered in the port. To register a new HostAffinity, specify other ports, or delete unnecessary HostAffinity.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3302

Failed to obtain the raidgroup information.

[Description]

Failed to obtain the RAID group.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3305

Failed to obtain the volume.

[Description]

Failed to obtain the volume.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3309

Failed to obtain the affinitygroup.

[Description]

Failed to obtain the AffinityGroup.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3310

Failed to create the affinitygroup.

[Description]

Failed to create the AffinityGroup.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

  • A new AffinityGroup cannot be created because the number of AffinityGroup has reached its upper limit

    To create a new AffinityGroup, delete an existing AffinityGroup, and then perform the operation again.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3311

Failed to delete the affinitygroup.

[Description]

Failed to delete the AffinityGroup.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3312

Failed to modify the affinitygroup.

[Description]

Failed to modify the AffinityGroup.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3320

Failed to obtain the port information.

[Description]

Failed to obtain the port information.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3322

Failed to obtain the device information.

[Description]

Failed to obtain the device information.

[Corrective Action]

The error may be the result of one of the following:

  • The Navisphere CLI security file does not exist

    Create the Navisphere CLI security file, and then perform the operation again.

  • The Navisphere CLI security file does not contain user information

    Register the user information in the Navisphere CLI security file, and then perform the operation again.

If the problem is still not resolved after performing the above actions, collect troubleshooting data, and contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3420

Specified AffinityGroup({0}) doesn't exist.

[Description]

The specified AffinityGroup does not exist.

The AffinityGroup number is displayed in {0}.

[Corrective Action]

Collect troubleshooting data, and then contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3424

As for volume {0} of specified AffinityGroup({1}), the mapping is not done.

[Description]

Mapping is not performed for volume {0} of the specified AffinityGroup {1}.

The AffinityGroup number is displayed in {1}.

The volume number is displayed in {0}.

[Corrective Action]

Collect troubleshooting data, and then contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".


ssmgr3426

All mappings of specified AffinityGroup({0}) cannot be deleted.

[Description]

All mappings of the specified AffinityGroup cannot be deleted.

The AffinityGroup number is displayed in {0}.

[Corrective Action]

Collect troubleshooting data, and then contact Fujitsu technical staff.

For details on how to collect troubleshooting information, refer to "1.2 Collecting Troubleshooting Data (Cloud Edition)" in "Troubleshooting".