3.6 Message Output with Web Console

[%1] %2 Unable to connect to Server. %3

Variable Information

%1 product name
%2 message code
%3 detail message

Cause

Failed to display the Systemwalker Desktop Patrol due to the following causes:

The Web server with Systemwalker Desktop Patrol installed is not started.
The version of Systemwalker Desktop Patrol is not V14.2.0 or later.
The URL of Systemwalker Desktop Patrol is not specified in the environment setting window.

Resolution

Please take the following actions:

Please confirm whether the Web server with Systemwalker Desktop Patrol installed is operating. If it is not operating, please start this server and execute again.
Please confirm whether the version of Systemwalker Desktop Patrol is not V14.2.0 or later. If it not the V14.2.0 or later, the linkage cannot be performed.
Set the URL of Systemwalker Desktop Patrol in the environment setting window, and then execute again.

[%1] %2 The User ID or password is specified incorrectly. %3

Variable Information

%1 product name
%2 message code
%3 detail message

Cause

Failed to display the Systemwalker Desktop Patrol due to the following causes.

When logining to Systemwalker Desktop Patrol, the specified user does not exist.
The user and password recorded in Systemwalker Desktop Patrol are different from the user and password specified during login.

Resolution

Please take the following actions:

Please confirm whether this user exist in Systemwalker Desktop Patrol. When it does not exist, please add, and then execute again.
Please execute again after modifying the user and password used during logining to Systemwalker Desktop Patrol as the same user and password used during logging on Systemwalker Desktop.

[%1] %2 An exception occurred during login. %3

Variable Information

%1 product name
%2 message code
%3 detail message

Cause

An error occurred when logging on Systemwalker Desktop Patrol.

Resolution

Please execute again after confirming that the database of Systemwalker Desktop Patrol is operating.

[%1] %2 The authority is insufficient. %3

Variable Information

%1 product name
%2 message code
%3 detail message

Cause

The login user cannot use Systemwalker Desktop Patrol.

Resolution

Please confirm the authority of user who logins to Systemwalker Desktop Patrol. If the user does not have authority, please grant authority to him, and then execute again.

[%1] %2 An exception occurred on the server. %3

Variable Information

%1 product name
%2 message code
%3 detail message

Cause

An exception occurred on the server of Systemwalker Desktop Keeper or Systemwalker Desktop Patrol.

Resolution

Please confirm whether the following servers are operating, and then execute again.

SWLevelControl service of Systemwalker Desktop Keeper
SymfoWARE RDB SWDTK service of Systemwalker Desktop Keeper
SymfoWARE RDB SWDTP service of Systemwalker Desktop Patrol

[%1] %2 Communication error occurred. HTTP error %3

Variable Information

%1 product name
%2 message code
%3 detail message

Cause

A HTTP error occurred.

Resolution

Please execute again after confirming whether the following services are operating.

Web server imported by Systemwalker Desktop Keeper
Web server imported by Systemwalker Desktop Patrol

In addition, please execute again after confirming whether the network is connected.

[%1] %2 Data does not exist.

Variable Information

%1 product name
%2 message code

Cause

When shifting from the Log Viewer to the assets management window of Systemwalker Desktop Patrol, the Systemwalker Desktop Patrol does not manage this PC.

Resolution

Please install the client of Systemwalker Desktop Patrol in this PC.

[Desktop Keeper] Failed to access database. Detailed code: %1

Variable Information

%1: detail error code

Cause

Failed to access to the database.

Resolution

Please execute again after confirming whether the database of the Management Server has been started.

[Desktop Keeper] Internal error occurred. Detailed code: %1

Variable Information

%1: detail error code

Cause

Some temporary errors occurred such as insufficient resource and timing error.

Resolution

Please execute again.

[LWCL-ERR001] Failed to communicate with Level Control Service. The processing is cancelled.
The service of Management Server might have been stopped. Please confirm it.

Cause

Probable causes are the following:

The level control services of target servers have been stopped.
An exception occurred in the environment.
As the items of searching results are too much, it takes much more time to get data processing.
As the scope of searching targets is too large or the searching conditions are too complex, it takes too much time.

Resolution

Please execute again after checking the status of level control service of connected target servers and network environment.

When the items of searching results are too much, the LWSV-SEL001 message will be displayed before this message. Please make the searching conditions clear and search again.

When the scope of searching targets is too large, Please make the searching conditions clear and search again.

[LWCL-ERR002] Internal error occurred in Level Control Service. The processing is cancelled.

Cause

The system environment or the database of level control service is not complete.

Resolution

Please contact Fujitsu technical staff.

[LWCOM-ERR001] Exception occurred in the system. Please contact the system administrator.

Cause

Probable causes are the following:

The Web service of connected target server has been stopped.
The level control service of connected target server has been stopped.
An exception occurred in the network environment.
Failed to get the registry.
Failed to write folder/file.

Resolution

Please confirm whether the status of Web service and level control service of connected target server is normal.

When the service has been started, please confirm that no exception has occurred in the network environment.

[LWCOM-ERR002] Not logged in.

Cause

Try to open the processing window of Web Console when the login is not performed.

Resolution

Please log on in the login window.

[LWCOM-ERR003] The User ID or password is specified incorrectly.

Cause

The user ID or password specified in the login window is incorrect, so the login processing failed.

Resolution

Please enter correct user ID and password.

[LWCOM-ERR004] The current password is incorrect. Please enter the correct password.

Cause

The present password specified in the password modifying window is incorrect.

Resolution

Please enter the correct present password.

[LWSC-ERR001] The start date of search is later than the end date.
Please enter the start date of search <= Search Date.

Cause

The search start date has exceeded the search end date.

Resolution

Please enter according to that the search start date <= search end date.

[LWSC-ERR002] The characters not allowed are used in the keywords. The control character and UNICODE specific character are not allowed.

Cause

The limited characters and UNICODE characters are entered in the keyword of searching conditions.

Resolution

Please confirm the value entered in the keyword.

[LWSC-ERR003] The keywords separated by the single-byte space exceed 10 items. Please enter within 10 items.

Cause

The amount of keywords separated by single-byte space, regarded as searching conditions, has exceeded 10 items.

Resolution

Please confirm the value entered in the keyword.

[LWSC-ERR004] The characters not allowed are used in user name. The control character, single-byte space and UNICODE specific character are not allowed.

Cause

The limited characters, single-byte space and UNICODE characters are entered in the user ID of searching conditions.

Resolution

Please confirm the value entered in the user ID.

[LWSC-ERR005] The drive type is not selected. Please select more than 1 item.

Cause

The status of drive type of searching conditions is not selected.

Resolution

Please at least select one item in the drive type of searching conditions.

[LWSC-ERR008] The characters not allowed are used in page number. Please enter the page number with single-byte digits.

Cause

The value excluding the single-byte numerals is entered in the pages of CT operation log list.

Resolution

Please confirm the entered value of pages.

[LWSC-ERR009] The characters not allowed are used in log number. Please enter the log number with single-byte digits.

Cause

The value excluding the single-byte numerals is entered in the log number of log details window.

Resolution

Please confirm the value entered in the log number.

[LWSC-ERR010] The number of days in search range is incorrect.

Cause

In the back trace settings or forward trace settings, the characters excluding the numerals are entered in the “Date Value” item of searching scope.

Resolution

Please confirm the entered value and only numerals can be entered in the date value.

[LWSC-ERR012] The date later than the date to search target logs is specified in back trace. Please specify a date that is earlier than the one for searching target logs.

Cause

The input back trace date has exceeded the date of searching target log.

Resolution

Please confirm the date of searching target log and specify a date smaller than that date. (The same date can be specified)

[LWSC-ERR013] The date earlier than the date to search target logs is specified in Forward trace. Please specify a date that is later than the one for searching target logs.

Cause

A value (past date) smaller than the date of searching target log is entered in the forward trace date.

Resolution

Please confirm the date of searching target log and specify a date larger than that date. (The same date can be specified)

[LWSC-ERR014] Non-numeric characters and decimal point are not allowed in the IP address.

Cause

In the CT/CT group searching window, the value excluding the numerals and period is entered in the IP address (searching conditions).

Resolution

Please confirm the value entered in the IP address.

[LWSC-ERR015] The input format of IP address is incorrect.

Cause

In the CT/CT group searching window, the IP address (searching conditions) is not entered according to the format of XXX.XXX.XXX.XXX.

Resolution

Please confirm the value entered in the IP address.

[LWSC-ERR016] Non-hexadecimal digit and hyphen are not allowed in the MAC address.

Cause

In the CT/CT group searching window, the characters excluding the hexadecimal values and strike are entered in the MAC address.

Resolution

Please confirm the value entered in the MAC address.

[LWSC-ERR017] The input format of MAC address is incorrect. 17 characters must be entered.

Cause

In the CT/CT group searching window, the MAC address (searching conditions) is not entered according to the format of XX-XX-XX-XX-XX-XX.

Resolution

Please confirm the value entered in the MAC address.

[LWSC-ERR018] Non-numeric characters and decimal point are not allowed in CT version.

Cause

In the CT/CT group searching window, the characters excluding the numerals and period are entered in CT version (searching conditions).

Resolution

Please confirm the value entered in the CT version.

[LWSC-ERR019] The input format of CT version is incorrect.

Cause

In the CT/CT group searching window, the CT version (searching conditions) is not entered in the format of X.X.X.X.

Resolution

Please confirm the value entered in the CT version.

[LWSC-ERR020] The input value of last logon date (start) does not exist in the calendar.

Cause

In the CT/CT group searching window, the date that does not exist is entered in last logon start date (searching conditions).

Resolution

Please confirm the value entered in last logon day (start).

[LWSC-ERR021] The input value of last logon date (end) does not exist in the calendar.

Cause

In the CT/CT group searching window, the date that does not exist is entered in last logon end date (searching conditions).

Resolution

Please confirm the value entered in last logon day (end).

[LWSC-ERR022] The input value of client policy update date (start) does not exist in the calendar.

Cause

In the CT/CT group searching window, the date that does not exist is entered in the start date (searching conditions) of updating client policy.

Resolution

Please confirm the value entered in the date (start) of updating client policy.

[LWSC-ERR023] The input value of client policy update date (end) does not exist in the calendar.

Cause

In the CT/CT group searching window, the date that does not exist is entered in the end date (searching conditions) of updating client policy.

Resolution

Please confirm the value entered in the date (end) of updating client policy.

[LWSC-ERR024] The last logon date (start) is later than the last logon date (end).
Please enter the last logon date (start) <=Last Logon Date (End).

Cause

In the value entered in CT/CT group searching window, the last logon start date > last logon end date.

Resolution

Please confirm the value entered in last logon day (start/end).

[LWSC-ERR025] The client policy update date (start) is later than the client policy update date (end).
Please enter the client policy update date (start) <= Client Policy Update Date (End).

Cause

In the value entered in CT/CT group searching window, the start date of updating client policy > end date of updating client policy.

Resolution

Please confirm the value entered in date of updating client policy (start/end).

[LWSC-ERR030] The display target is not selected.

Cause

After the searching configuration change log, the display button is clicked when none of logs is selected in the configuration change log list window.

Resolution

Please select at least one log in the configuration change log list window.

[LWSC-ERR032] Please enter the owner name within 93 bytes.

Cause

In the CT/CT group searching window, the string exceeding 93 bytes has been entered in the owner name (searching conditions).

Resolution

Please confirm the value entered in the owner name.

[LWSC-ERR033] Please enter the name/CT group name within 40 bytes.

Cause

In the CT/CT group searching window, the string exceeding 40 bytes has been entered in the name/CT group name.

Resolution

Please confirm the value entered in the name/CT group name.

[LWSC-ERR034] Please enter DTPID within 41 bytes.

Cause

In the CT/CT group searching window, the string exceeding 41 bytes has been entered in the DTPID (searching conditions).

Resolution

Please confirm the value entered in the DTPID.

[LWSC-ERR035] Please enter the notes within 128 bytes.

Cause

In the CT/CT group searching window, the string exceeding 128 bytes has been entered in the notes (searching conditions).

Resolution

Please confirm the value entered in the notes.

[LWSC-ERR036] When specifying the search date, please make sure to specify year.

Cause

In the search date, the month and day has been selected, but the year is not selected.

Resolution

Please select the year in the search date.

[LWSC-ERR037] The search start time is later than the search end time.
Please enter the search start time <= Search End Time.

Cause

The search start time has exceeded the search end time.

Resolution

Please enter according to the rules that search start time <= search end time.

[LWSC-ERR038] The target group and CT exceed the %1. Please specify the group again.

Variable Information

%1 : limit of target group/CT

Cause

The set number of sets is too much.

Resolution

Please specify the value of target group/CT again.

[LWSC-ERR039] Please enter the computer name within 15 bytes.

Cause

In the CT/CT group searching window, the string exceeding 15 bytes has been entered in the computer name (searching conditions).

Resolution

Please confirm the value entered in the computer name.

[LWSC-ERR040] The characters not allowed are used in the computer name. UNICODE specific character cannot be used.

Cause

In the CT/CT group searching window, the UNICODE characters are entered in the computer name (searching conditions).

Resolution

Please confirm the value entered in the computer name.

[LWSC-ERR041] The characters not allowed are used in the owner name. UNICODE specific character cannot be used.

Cause

In the CT/CT group searching window, the UNICODE characters are entered in the owner name (searching conditions).

Resolution

Please confirm the value entered in the owner name.

[LWSC-ERR042] The characters not allowed are used in the name/CT group name. UNICODE specific character cannot be used.

Cause

In the CT/CT group searching window, the UNICODE characters are entered in the name/CT group name (searching conditions).

Resolution

Please confirm the value entered in the name/CT group name.

[LWSC-ERR043] The characters not allowed are used in the DTPID. UNICODE specific character cannot be used.

Cause

In the CT/CT group searching window, the UNICODE characters are entered in the DTPID.

Resolution

Please confirm the value entered in the DTPID.

[LWSC-ERR044] The characters not allowed are used in the notes. UNICODE specific character cannot be used.

Cause

In the CT/CT group searching window, the UNICODE characters are entered in the notes (searching conditions).

Resolution

Please confirm the value entered in the notes.

[LWSC-ERR045] When specifying the month of last logon date (start), please make sure to specify the year.

Cause

In the CT/CT group searching window, the input method of last logon day (start) is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the last logon day (start).

[LWSC-ERR046] When specifying the month and day of last logon date (start), please make sure to specify the year.

Cause

In the CT/CT group searching window, the input method of last logon day (start) is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the last logon day (start).

[LWSC-ERR047] When specifying the day of last logon date (start), please make sure to specify the month and year.

Cause

In the CT/CT group searching window, the input method of last logon day (start) is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the last logon day (start).

[LWSC-ERR048] When specifying the month of last logon date (end), please make sure to specify the year.

Cause

In the CT/CT group searching window, the input method of last logon day (end) is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the last logon day (end).

[LWSC-ERR049] When specifying the month and day of last logon date (end), please make sure to specify the year.

Cause

In the CT/CT group searching window, the input method of last logon day (end) is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the last logon day (end).

[LWSC-ERR050] When specifying the day of last logon date (start), please make sure to specify the month and year.

Cause

In the CT/CT group searching window, the input method of last logon day (end) is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the last logon day (end).

[LWSC-ERR051] When specifying the month of client policy update date (start), please make sure to specify the year.

Cause

In the CT/CT group searching window, the input method of date (start) of updating client policy is incorrect. When specifying the value of month, it is required to specify the value of year.

Resolution

Please confirm the value entered in the date (start) of updating client policy.

[LWSC-ERR052] When specifying the month and day of client policy update date (start), please make sure to specify the year.

Cause

In the CT/CT group searching window, the input method of date (start) of updating client policy is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the date (start) of updating client policy.

[LWSC-ERR053] When specifying the day of client policy update date (start), please make sure to specify the month and year.

Cause

In the CT/CT group searching window, the input method of date (start) of updating client policy is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the date (start) of updating client policy.

[LWSC-ERR054] When specifying the month of client policy update date (end), please make sure to specify the year.

Cause

In the CT/CT group searching window, the input method of date (end) of updating client policy is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the date (end) of updating client policy.

[LWSC-ERR055] When specifying the month and day of client policy update date (end), please make sure to specify the year.

Cause

In the CT/CT group searching window, the input method of date (end) of updating client policy is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the date (end) of updating client policy.

[LWSC-ERR056] When specifying the day of client policy update date (end), please make sure to specify the month and year.

Cause

In the CT/CT group searching window, the input method of date (end) of updating client policy is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the date (end) of updating client policy.

[LWSC-ERR057] When specifying the month of search range date (start), please make sure to specify the year.

Cause

The input method of searching scope date (start) in the log searching window is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the searching scope date (start).

[LWSC-ERR058] When specifying the month and day of search range date (start), please make sure to specify the year.

Cause

The input method of searching scope date (start) in the log searching window is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the searching scope date (start).

[LWSC-ERR059] When specifying the day of search range date (start), please make sure to specify the month and year.

Cause

The input method of searching scope date (start) in the log searching window is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the searching scope date (start).

[LWSC-ERR060] When specifying the month of search range date (end), please make sure to specify the year.

Cause

The input method of searching scope date (end) in the log searching window is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the searching scope date (end).

[LWSC-ERR061] When specifying the month and day of search range date (end), please make sure to specify the year.

Cause

The input method of searching scope date (end) in the log searching window is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the searching scope date (end).

[LWSC-ERR062] When specifying the day of search range date (end), please make sure to specify the month and year.

Cause

The input method of searching scope date (end) in the log searching window is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the searching scope date (end).

[LWSC-ERR063] When specifying the month of back trace setting and search range date, please make sure to specify the year.

Cause

The input method of back trace settings/searching scope date in the file trace window is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the back trace settings/searching scope.

[LWSC-ERR064] When specifying the month and day of back trace setting and search range date, please make sure to specify the year.

Cause

The input method of back trace settings/searching scope date in the file trace window is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the back trace settings/searching scope.

[LWSC-ERR065] When specifying the day of back trace setting and search range date, please make sure to specify the month and year.

Cause

The input method of back trace settings/searching scope date in the file trace window is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the back trace settings/searching scope.

[LWSC-ERR066] When specifying the month of forward trace setting and search range date, please make sure to specify the year.

Cause

The input method of forward trace settings/searching scope date in the file trace window is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the forward trace settings/searching scope.

[LWSC-ERR067] When specifying the month and day of forward trace setting and search range date, please make sure to specify the year.

Cause

The input method of forward trace settings/searching scope date in the file trace window is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the forward trace settings/searching scope.

[LWSC-ERR068] When specifying the day of forward trace setting and search range date, please make sure to specify the month and year.

Cause

The input method of forward trace settings/searching scope date in the file trace window is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the forward trace settings/searching scope.

[LWSC-ERR069] When specifying the month of search range date, please make sure to specify the year.

Cause

The input method of searching scope date (start) in the configuration change log searching window is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the searching scope date (start).

[LWSC-ERR070] When specifying the month and day of search range date (start), please make sure to specify the year.

Cause

The input method of searching scope date (start) in the configuration change log searching window is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the searching scope date (start).

[LWSC-ERR071] When specifying day of search range date (start), please make sure to specify the month and year.

Cause

The input method of searching scope date (start) in the configuration change log searching window is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the searching scope date (start).

[LWSC-ERR072] When specifying the month of search range date (end), please make sure to specify the year.

Cause

The input method of searching scope date (end) in the configuration change log searching window is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the searching scope date (end).

[LWSC-ERR073] When specifying the month and day of search range date (end), please make sure to specify the year.

Cause

The input method of searching scope date (end) in the configuration change log searching window is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the searching scope date (end).

[LWSC-ERR074] When specifying the day of search range date (end), please make sure to specify the month and year.

Cause

The input method of searching scope date (end) in the configuration change log searching window is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the searching scope date (end).

[LWSC-ERR075] The log type is not selected. Please select more than 1 item.

Cause

Any log type is not selected. Please select at least one log type.

Resolution

Please select at least one log type.

[LWSC-ERR076] When specifying the month of specified date, please make sure to specify the year.

Cause

The input method of specified date in the visible column(s) settings window is incorrect. When specifying the value of month, it is required to enter the value of year.

Resolution

Please confirm the value entered in the specified date.

[LWSC-ERR077] When specifying the month and day of specified date, please make sure to specify the year.

Cause

The input method of specified date in the visible column(s) settings window is incorrect. When specifying the value of month and day, it is required to enter the value of year.

Resolution

Please confirm the value entered in the specified date.

[LWSC-ERR078] When specifying the day of specified date, please make sure to specify the month and year.

Cause

The input method of specified date in the visible column(s) settings window is incorrect. When specifying the value of day, it is required to enter the value of month and year.

Resolution

Please confirm the value entered in the specified date.

[LWSC-ERR079] The name of search condition is not entered. Please enter the name of search condition.

Cause

The searching condition name is not entered.

Resolution

Please enter a searching condition name.

[LWSC-ERR080] The characters not allowed in the name of search condition are used. The control character and UNICODE specific character are not allowed.

Cause

The characters not allowed are used in the searching condition name.

Resolution

Please enter the characters excluding the limited characters and UNICODE characters in the searching condition name.

[LWSC-ERR081] The CT group that can perform the log search does not exist. Please shut down the window by closing the button.

Cause

The CT group that can be used by the department administrator does not exist.

Resolution

Please close the window.

[LWSC-INF001] The search number is different.
Search number of log viewer: %1 / Aggregation number of log analyzer: %2

Variable Information

%1 : items searched from the Log Viewer

%2 : items aggregated in the Log Analyzer

Cause

After they are aggregated in the Log Analyzer, probably the logs have been deleted.

Resolution

[LWSC-SEL001] Delete the search conditions. Execute?

Cause

Prepare to delete the searching conditions.

Resolution

If it is required to delete, please click the [OK] button. If it is required to stop the operation, please click the [Cancel] button.

[LWSET-ERR001] Failed to send data. Please confirm whether the memory of Web Server is insufficient.

Cause

The memory on the Management Server is sufficient.

Resolution

Please execute again after finishing the applications that are not used.

[LWSET-ERR002] Failed to read files. [File=%1][Detailed code=%2]

Variable Information

%1: file name
%2: detail error code

Cause

Failed to read due to the following causes:

The file does not exist.
Do not have the authority to access to the file.
The file is being opened by other applications.

Resolution

Please execute again after confirming the following contents.

Whether the file exists.
Whether it has the authority to access to the file.
Whether the file is being opened by other applications.

[LWSET-ERR003] Failed to get configuration value. Please confirm whether the database is running. [Detailed code=%1]

Variable Information

%1: detail error code

Cause

Failed to access to the database.

Resolution

Please confirm whether the database of (Master) Management Server is operating.

[LWSET-ERR004] Failed to update configuration value. Please confirm whether the database is running. [Detailed code=%1]

Variable Information

%1: detail error code

Cause

Failed to access to the database.

Resolution

Please confirm whether the database of (Master) Management Server is operating.

[LWSET-ERR005] Failed to write file in. [File=%1][Detailed code=%2]

Variable Information

%1: file name
%2: detail error code

Cause

Failed to write the file due to the following causes:

The file does not exist.
Do not have the authority to access to the file.
The file is being opened by other applications.

Resolution

Please execute again after confirming the following contents.

Whether the file exists.
Whether it has the authority to access to the file.
Whether the file is being opened by other applications.

[LWSV-ERR001] Not logon yet.

Cause

Try to display the windows excluding the login window when the login is not performed.

Resolution

Please log on in the login window.

[LWSV-ERR002] Logged off by force due to no operation within a certain amount of time.

Cause

None of operation is executed in a specified time.

Resolution

Please log on in the login window.

[LWSV-ERR003] System error occurred on Management Server. Please contact the system administrator.

Cause

The shortcomings have existed in the system environment of Log Viewer.

Resolution

Please contact Fujitsu technical staff.

[LWSV-ERR004] Number of logs has exceeded 100,000, so search cannot be performed. Please reset conditions and search again.

Cause

As the searching results items of logs have exceeded 100,000, the searching processing is interrupted.

Resolution

Please search again after entering the conditions again.

[LWSV-ERR005] The estimated amount of search target data is %1 items.%2 items exceeded, the processing is cancelled. Please reset the conditions.

Variable Information

%1 : estimated items
%2 : specified upper limit item

Cause

The estimated searching items have exceeded the specified upper limit item, so the searching processing is cancelled.

Resolution

Please search again after entering the conditions again.

[LWSV-ERR006] Log searching or processing cancelling. Please execute it later.

Cause

After the searching of CT operation log or configuration change log is cancelled, the searching processing shall be executed immediately.

Resolution

Please execute again later.

[LWSV-ERR007] Image data has not been transmitted to the server, failed to display.

Cause

As the image data has not been transmitted to the server, it is unable to display.

Resolution

Please execute again after the image data is transmitted to the server. The sending time of screen capture data can be set in [Terminal Operation Settings] of Management Console.

[LWSV-ERR008] Search result has exceeded %d items, interrupt search in the current level.

Variable Information

%d : the maximum value of searching results

Cause

In the searching execution, its results have exceeded 1,000 cases, so the searching processing is interrupted.

Resolution

As the searching scope is too large, please search again after modifying the searching conditions. Or execute the searching after resetting the trace target to modify the searching target.

[LWSV-ERR009] Search result has exceeded 10,000 items, the search is interrupted. Search result is partially displayed. Please reset search conditions and search again.

Cause

The searching results have exceeded 10,000 cases, so the searching processing is interrupted.

Resolution

Please search after entering the conditions again.

[LWSV-ERR010] Original file has not been transmitted to the server, failed to display.

Cause

As the original file has not been transmitted to the server, it is unable to download.
The disk space of server to save the original file may be insufficient.

Resolution

Please execute again after the original data is transmitted to the server. The sending time of original data can be set in [Terminal Operation Settings] of Management Console.
Please increase the disk space of server to save the original file.

[LWSV-SEL001] Amount of target data has exceeded %1, so the processing will take some time. Continue? [Number of acquired logs: %2]

Variable Information

%1 : specified upper limit case
%2 : cases of got logs

Cause

The items of logs to be displayed in the Log Viewer have exceeded the specified upper limit case (10,000 cases).

Resolution

If it is required to continue, please click the [OK] button. If it is required to stop the processing, please click the [Cancel] button.

[LWSV-SEL002] The size of the file has exceeded 10MB, so the processing will take some time. Continue? [Acquired size: %1]

Variable Information

%1 : size of original file backup to be got

Cause

When getting the original file, this will be displayed when the size of this file has exceeded 10MB. %1MB in the message is a numeral displayed in megabytes to show the size of this file, and the numeral is displayed to second after the decimal point.

Resolution

Please confirm the size of displayed file. When the size is too large, it will take much more to get the file. When exporting the file, please click the [OK] button. When stopping the processing, please click the [Cancel] button.

[ERR-DTLAC001] Log Analyzer Server is not constructed. Or, the environment or settings of Log Analyzer Server contains defects.

Cause

The information of the Log Analyzer Server logged on the Management Server is incorrect, or problems have existed in the environment settings (it is not installed correctly, or the administrator information has not logged on, etc.) or status (the server or database stops operating, or it is unable to communicate, etc.) of target Log Analyzer Server.

Resolution

Please confirm whether the information of the Log Analyzer Server logged on the Management Server is incorrect, or problems have existed in the environment settings or status of target Log Analyzer Server.

[ERR-DTLAC002] The environment or configuration of Log Analyzer Server into which the data of Management Server or Master Management Server is moved.

Cause

The environment of the Log Analyzer Server that has imported data to Management Server (it is Master Management Server when there are several sets of the Management Server in the system) is not set correctly or the administrator information is not logged on.
Or the database of the Log Analyzer Server has stopped operating, and it is unable to communicate, etc.
The letters that differ may be entered in the user ID. (The capital and small letters shall be distinguished on the Log Analyzer Server.)

Resolution

Please confirm that the information of the Log Analyzer Server logged on the Management Server (it is Master Management Server when there are several sets of the Management Server in the system) is correct, or problems have not existed in the environment settings or status of the target Log Analyzer Server.
Modify the capital and small letters in the user ID as the same as letters used when creating the user ID, and then please logon to the Web Console again.

[ERR-DTLAC099] Error occurred. (Detail Code: %d).

Cause

The operating environment of Web Console or Log Analyzer Server may be destroyed.

Resolution

Please confirm whether the Web Console and Log Analyzer Server are installed/set correctly, the database is operating normally, the communication environment is OK, etc., and if everything goes all right, please contact Fujitsu technical staff.

[ERR-DTLAC101] Not logged in.

Cause

When it does not logon to the Web Console, access to the aggregate by objective window

Resolution

Please logon to the Web Console.

[ERR-DTLAC102] Another user is performing aggregation processing. Please try again later.

Cause

Try to aggregate in the process when other users are executing the aggregation processing.
Or there is processing that is not finished.

Resolution

Please aggregate again after confirming no other users are using the aggregate by objective function .
Or please aggregate again later.

[ERR-DTLAC103] Another user is performing aggregation, data does not exist. Please try again.

Cause

As other users have executed the aggregation operation, the aggregation results have been given up.

Resolution

Please aggregate again after confirming that no other users are using the aggregate by objective function.

[ERR-DTLAC104] Failed to connect to Log Analyzer Server.

Cause

Probable causes are the following:

The Navigator cannot be connected.
Navigator Server has stopped operating, or there are still operations that are not finished, or the environment has been destroyed.
When the domain account is used for Log Analyzer User, the account with the same name may exist in this location.
Failed to access to Active Directory Server due to some causes the server has stopped operating, or the network is disconnected, etc.
It may be caused because the port used in the Log Analyzer (aggregate by objective) has been blocked by a firewall.

Resolution

Confirm whether Navigator Server has been started on [Start] menu-[Program]-[Interstage Navigator Server]-[Navigator Server Start and Stop], or [Start] menu-[Management Tool]-[Service]-[Interstage Navigator Server]-[Navigator Server Start and Stop].
When importing the data, Navigator Server is in stopped status, so please wait until the data import processing is finished.
Please aggregate again later.
Please reinstall by using the domain name that will be different from accounts existed in this location.
Confirm the Active Directory Server that can be accessed.
Please confirm the settings of firewall, and check whether the port used for Log Analyzer (aggregate by objective ) has been opened.

[ERR-DTLAC105] Detailed display failed. Please perform aggregation again.

Cause

A period of time has passed after the aggregation processing is finished, and the connection between Navigator client and server may be overtime.

Resolution

Please execute again from the aggregation processing.

[ERR-DTLAC199] Error occurred in processing.

Cause

The logs of the Management Server may not be imported.
The space of disk in the path of directory for saving temporary files may be sufficient, or the capacity of log data as aggregation target has exceeded the processing scope (2GB).
When the code is 53, IIS may not be set correctly.
Do not have the authority to access the temporary folder.

Resolution

Please import the log data of the Management Server.
Please execute again after the free capacity of disk in the path of Home directory in the environment variable parameter, TMP, is increased to at least 2GB. Or reduce the items of searching results log by shortening the aggregation unit (group→terminal, etc.), or aggregation time frame (7 days→1 day, etc.) or specifying the keyword to shorten the searching items, etc.
Please set IIS correctly by referring to the related contents of “Create Management Server/Master Management Server” of “Systemwalker Desktop Keeper Installation Guide”.
When the used Web Server is IIS7.0/7.5, and [Read of User Property File] in detail settings of application pool ([DefaultAppPool]) is set to [True], please modify it as [False].

[ERR-DTLAC201] The user ID has not been registered to Log Analyzer Server (Detailed Code: n).

Cause

The user ID now logging on the system has not been found on the connected Log Analyzer Server.

Resolution

Please import the management information that includes this user ID again, or please do not use this user ID.

[ERR-DTLAC202] Failed to connect the database (Detailed Code: n).

Cause

Failed to connect to the database of the Log Analyzer Server.

Resolution

Please confirm whether the database of the Log Analyzer Server is operating or the network is OK.

[ERR-DTLAC299] Errors occurred (Detailed Code: n).

Cause

The operating environment of Web Console or Log Analyzer Server may be destroyed.

Resolution

Please whether the Web Console or Log Analyzer Server is installed/set correctly, the database is operating, the communication environment is OK. When everything goes all right, please contact Fujitsu technical staff.