3.2.1 Message Output During Installation

[I201-ERR001] Systemwalker Desktop Keeper Management Console cannot be installed. Please confirm the target OS and ServicePack. Stop installation.

Cause

It is installed in ”unsupported OS and Service Pack”.

Resolution

Please installed in “supported OS or Service Pack”.

[I201-ERR006] %s Failed to copy the file.
·The disk capacity is insufficient.
·The corresponding disk denies being written.
·The file with the same name already exists.
This is caused due to the above mentioned causes.
Please install after confirmation.
The installation is cancelled.

Variable Information

%s : name of file that failed to be copied

Cause

Failed to copy the file due to insufficient disk capacity or the corresponding disk denies being written or there already exists a file with the same name.

Resolution

Please confirm whether the disk capacity is insufficient, or the corresponding disk denies being written or the file with the same name already exists, and then install it.

[I201-ERR007] %s Failed to create the folder.
·The disk capacity is insufficient.
·The corresponding disk denies being written.
·The folder with the same name already exists.
This is caused due to the above mentioned causes.
Please install after confirmation.
The installation is cancelled.

Variable Information

%s : name of file that failed to be created

Cause

Failed to create the folder due to insufficient disk capacity or the corresponding disk denies being written or there already exists a folder with the same name.

Resolution

Please confirm whether the disk capacity is insufficient, or the corresponding disk denies being written or the file with the same name already exists, and then install it.

[I201-ERR008] Failed to read the value of registry. Please contact the system administrator. The installation is cancelled.

Cause

Failed to read the value of the registry.

Resolution

This phenomenon is caused by some causes such as the value of the registry is deleted. Please contact Fujitsu technical staff.

[I201-ERR009] Failed to create registry. Please logon as a user that has Administrator authority and install again. Stop installation.

Cause

Failed to create the value of the registry.

Resolution

Please install after logging on as administrator.

[I201-ERR010] The installed user does not have Administrator authority. Please logon as a user that has Administrator authority and install again. Stop installation.

Cause

The user who performs the installation does not have Administrator authority.

Resolution

Please install after logging on as administrator.

[I201-ERR011] The installation or uninstallation of last time has not completed. Please install again after restarting. Stop installation.

Cause

After previous installation and uninstallation, the computer is not rebooted.

Resolution

Please install after rebooting the computer.

[I201-ERR019] %1 Installation has been completed, but an error occurred.
Please confirm the incorrect contents of installation log files.
Installation log file: [%2].
The installation is finished.

Variable Information

%1 : installation function name
%2 : installation log file name

Cause

Installation has been completed, but some errors occurred.

Resolution

Please confirm the incorrect contents of installation log files of path displayed in the message.

[I201-ERR108] It is intended to install the Management Console of Base Edition to the terminal with Management Console of Systemwalker Desktop Keeper Standard Edition installed. It is unable to update the Management Console of Standard Edition through the Management Console of Base Edition. Stop installation.

Cause

In the terminal of Management Console installed with Systemwalker Desktop Keeper Standard Edition, prepare to install the Management Console of Base Edition.

Resolution

The Management Console of Standard Edition cannot be upgraded by Management Console of Base Edition. Please upgrade in the Management Console of Standard Edition.

[I201-ERR109] As the folder to be selected, root director of drive or drive apart from fixed disk cannot be specified. Please specify a correct folder.

Cause

The selected folder has its own specified root directory of drive or drive excluding the fixed disk.

Resolution

Please select a folder excluding the root directory of fixed disk.

[I211-ERR003] Incorrect port number. Please enter a numeric value between 5001 and 60000.

Cause

The input port numbers are numerals excluding the numerals from 5001 to 60000, or characters excluding the numerals.

Resolution

Please enter a value within a range from 5001 to 60000.

[I211-ERR004] Incorrect computer name or IP address. Please enter a correct value.
- The length of computer name or IP address is within 15 bytes.
- Characters that can be used as IP address are single-byte numbers (0-9) and single-byte period (.).
- Characters that can be used as computer name are single-byte alphanumeric characters (A-Z, a-z, 0-9) and single-byte hyphen (-), underscore (_).
- Computer name and IP address cannot be composed by numbers only.

Cause

An error occurred in the format of computer name or IP address.

Resolution

Please enter the computer name or IP address of correct format.

[I211-ERR005] Please enter the computer name, IP address and port number of one server at least.

Cause

The computer name, IP address and port number of server are not entered.

Resolution

Please at least enter the computer name, IP address and port number of one server.

[I211-ERR010] The symbols that cannot be used as directory name has been entered. Symbols except the following can be entered.Symbols not allowed: [#] [%] [/] [:] [*] [?] ["] [<] [>] [|]

Cause

The input content name contains some symbols that are not allowed to be used.

Resolution

Please enter the symbols that are allowed to be used in the content name only.

[I211-ERR021] The path of specified folder is too long. Please specify a path within 96 bytes.

Cause

The path of specified folder is too long.

Resolution

Please specify the path whose length is within 96 bytes.

[I999-ERR999] Please contact the system administrator.

Cause

The installer may be damaged.

Resolution

Please contact Fujitsu technical staff.