For a built-in disk identified as a removable drive by the OS, logs will be collected and prohibition will be performed by considering the disk as a removable drive instead of a local drive.
When multiple logon is enabled on a Windows Server® 2008, the E-mail recipient confirmation window or the E-mail attachment prohibition window will not be displayed during the E-mail sending. The Systemwalker Desktop Keeper performs the following operations during the E-mail sending:
For the E-mail of which the recipient address is only the address of an exclusion domain, the information will not be displayed while the E-mail is sent, so there is no change.
For E-mails of which the recipient address contains addresses apart from the exclusion domain, execute judgment for the E-mail attachment prohibition. Perform the following operations according to the judgment result of the E-mail attachment prohibition:
When the prohibited file has been added, the E-mail sending will be terminated without showing the E-mail attachment prohibition window.
When the prohibited file is not added, the E-mail will be sent without showing the recipient prohibition window.
The policy status when multiple users are logged on at the same time is shown in the table below.
Function | Valid Policy | |
---|---|---|
Log (recording function) | Application startup/termination | Operate according to user policy. |
Window title obtaining log | Operate according to user policy. | |
E-mail sending | Operate according to CT policy. | |
E-mail sending interruption | Operate according to CT policy. | |
Command operation | Operate according to user policy. | |
Device configuration change | Operate according to user policy. | |
Printing operation | Operate according to user policy. | |
File export | Operate according to user policy. | |
PrintScreen key operation | Operate according to user policy. | |
Web operation | Operate according to user policy. | |
FTP operation | Operate according to user policy. | |
File operation | Operate according to CT policy. | |
Logon/Logoff | Operate according to CT policy. | |
Clipboard operation | Operate according to user policy. | |
External application | Operate according to user policy. | |
Prohibition function | Application startup prohibition | Operate according to user policy. |
Printing prohibition | Operate according to user policy. | |
PrintScreen key prohibition | Operate according to user policy. | |
Logon prohibition | Operate according to CT policy. | |
E-mail attachment prohibition | Operate according to CT policy. | |
File export prohibition | Operate according to CT policy. | |
File reading prohibition | Operate according to CT policy. | |
URL access prohibition | Operate according to user policy. | |
FTP server connection prohibition | Operate according to user policy. | |
Web upload and download operation prohibition | Operate according to user policy. | |
Clipboard operation prohibition | Operate according to user policy. |
When the OS of the client (CT) is Windows Vista®, Windows Server® 2008, or Windows® 7 OS, and the command prompt and file export utility are run by an administrator user, the message “Requested resource is in use” will be output sometimes and the application cannot be started. In this case, wait a moment and restart the application.
When using the Web console, please do not click the [Back] button on the browser. If this button is used, errors may occur and it may not display properly.
Please do not allow multiple users to log on the Windows OS at the same time using the same user ID. Otherwise, the logs cannot be differentiated.
About character code that can be processed in Systemwalker Desktop Keeper
There are following two types of character code that can be processed in Systemwalker Desktop Keeper. Other character code will be converted to “?”.
Local Character Code
It will be displayed correctly.
UNICODE
It may be able to be displayed correctly or converted to "?".