This section explains the commands for collecting troubleshooting information of the Manager.
NAME
esfsnap - Collects the troubleshooting information of Manager
SYNOPSIS
$INS_DIR\Common\bin\esfsnap -dir dirname [-all]
($INS_DIR means "Program Directory" specified at the Manager installation.)
DESCRIPTION
Collect information of Storage Cruiser's manager on the Management Server. Only a user of the Administrators group can execute this commad.
The esfsnap is the command used to collect information on the Management Server when a problem occurs.
Submit the information to Fujitsu technical staff.
OPTIONS
Collect the troubleshooting information on dirname directory. Specify the full path name that starts from the drive letter for dirname.
The maximum length that can be specified for dirname is 70 bytes.
The collected information is sotred in the directory that its name starts with "esfsnap_". Before executing this command, confirm that dirname directory has the following free space.
Collected information | Required free space |
|---|---|
Initial investigation information | more than 40MB |
All troubleshooting information | more than "80 + (2 * number of registered device)" MB |
Collects all troubleshooting information on servers. Data includes lots of information, which will increase the size of the data. This option is not necessary for initial investigation.
EXAMPLES
Collecting the troubleshooting information for initial investigation on D:\temp directory.
"C:\ETERNUS_SF\Common\bin\esfsnap -dir D:\temp
