An infrastructure administrator recognizes an error of a network device in one of following cases.
Report of an error from a tenant administrator or tenant user
Detection of errors when confirming system status using the ROR console
The event logs to show the errors of network devices are output.
Status icons of resources on the network device tree are changed to a status other than normal
An infrastructure administrator checks the status of the network device and takes corrective action if the problem can be solved.
If the problem cannot be solved by the infrastructure administrator, notification of the following information is sent to the network device administrator, requesting solving of the problem.
Network device name in which the error occurred
Network device status
Phenomenon noticed when receiving requests for confirmation from a tenant administrator or tenant user