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ServerView Resource Orchestrator Cloud Edition V3.0.0 Setup Guide

6.4.5 Settings for Email Sent via the Application Process

In order to send email via the application process, the information about the mail server and the mail sender information must be registered in admin Server.

Registering the mail server and sender

Login as the system administrator, and register the mail server and the mail sender information to admin server using the procedure shown below.

  1. Check whether admin server has stated by using the swrba_status command. If it has not, then start it by using the swrba_start command. Refer to the procedure 6 on the command.

    [Windows]

    <Installation directory for this product>\SWRBAM\bin\swrba_status

    [Linux]

    /opt/FJSVswrbam/bin/swrba_status
  2. If SMTP server authentication will be used when the mail is sent, then encrypt the password. This procedure is not necessary if SMTP server authentication will not be used when the mail is sent.

    [Windows]

    > <Installation directory for this product>\IBPM\server\deployment\bin\EncryptPassword.bat -e "password"
    -------ENCRYPTED PASSWORD-------
    encrypted password

    [Linux]

    # /opt/FJSVibpm/client/samples/configuration/EncryptPassword.sh -e "password"
    -------ENCRYPTED PASSWORD-------
    encrypted password
  3. Prepare the mail server and mail sender definition files (they can be created in any location).

    1. SMTP server settings file (smtpserver.conf)

      Set the following items:

      Setting item

      Description

      Default value

      SMTPServerHost

      Host name or IP address of the SMTP server that will be used to send mail.

      localhost

      SMTPServerPort

      Port number of the SMTP server that will be used to send mail.

      25

      SMTPUserName

      User name that will be used in SMTP server authentication when the mail is sent.
      Specify a backslash followed by a space ("\ ") if SMTP server authentication will not be used when the mail is sent.

      None

      SMTPPassword

      Password that will be used in SMTP server authentication when the mail is sent.
      Specify a backslash followed by a space ("\ ") if SMTP server authentication will not be used when the mail is sent.

      None

      Example: showing how to define the settings file so that SMTP server authentication is used when the mail is sent.

      SMTPServerHost=swrba.mail.server
      SMTPServerPort=25
      SMTPUserName=swrbamailuser
      SMTPPassword=encrypted password

      Example: SMTP server authentication will not be used when the mail is sent.

      SMTPServerHost=swrba.mail.server
      SMTPServerPort=25
      SMTPUserName=\ (*)
      SMTPPassword=\ (*)

      *: A space must be specified after the backslash.

    2. Mail sender settings file (emailaddress.conf)

      Set the following items:

      Setting item

      Description

      Default value

      ServerEmailAddress

      Mail sender ('from' address) that will be assigned to the mail in mail address format.

      postmaster@example.com

      An example is shown below.

      ServerEmailAddress=swrbamailuser@swrba.mail.server
  4. Register the mail server information.

    [Windows]

    <Installation directory for this product >\IBPM\server\deployment\bin\importProperties.bat smtpserver.conf [Process Management Database user] [Process Management Database password]

    *: "swrbadb" as Process Management Database user and Process Management Database password is set during installation.

    [Linux]

    /opt/FJSVibpm/server/deployment/bin/importProperties.sh mtpserver.conf [Process Management Database user] [Process Management Database password]

    *: "swrbadb" as Process Management Database user and Process Management Database password is set during installation.

  5. Register the mail sender information.

    [Windows]

    <Installation directory for this product >\IBPM\server\deployment\bin\importProperties.bat emailaddress.conf [Process Management Database user] [Process Management Database password] Default

    *: "swrbadb" as Process Management Database user and Process Management Database password is set during installation.

    [Linux]

    /opt/FJSVibpm/server/deployment/bin/importProperties.sh emailaddress.conf [Process Management Database user] [Process Management Database password] Default

    *: "swrbadb" as Process Management Database user and Process Management Database password is set during installation.

    The "Default" option must be specified at the end.

  6. Restart admin server

    To reflect the information that was set, stop Systemwalker Runbook Automation by issuing the swrba_stop command, then restart it by issuing the swrba_start command.

    1. Stop admin server

      [Windows]

      <Installation directory for this product >\SWRBAM\bin\swrba_stop

      [Linux]

      /opt/FJSVswrbam/bin/swrba_stop
    2. Start admin server

      [Windows]

      <Installation directory for this product >\SWRBAM\bin\swrba_start

      [Linux]

      /opt/FJSVswrbam/bin/swrba_start