The tool dtplook.exe is used for collecting the CS log information.
Storage Directory
The tool dtplook.exe is stored as follows:
The following directory of the CS:
The CS installation directory: \bnserv\bin\dtplook.exe |
Target PC
Start dtplook.exe only on the CS.
How to Use dtplook.exe
Create a directory for saving documents.
For example, c:\log
Select "Run" from the start menu. Take the storage directory as a variable and start dtplook.exe.
For example, "C:\Program Files\DesktopPatrol\bnserv\bin\dtplook.exe" c:\log
Collect files created in the directory for saving documents.
dtplook.exe [/d collection option] Directory for saving collected information |
Specify the collection option as required.
all: Collect detailed information. (Folder)
part: Collect partial detailed information.
no: Do not collect the detailed information.
Specify the absolute path for saving the collected log information with 200 half-angle characters.
Create a file in the format of dtplook.dat.
Cautions When Using dtplook.exe
Specify a folder in the local disk.
Start dtplook.exe as the user with the administrator’s right.
Log in to the Windows as either of the following users:
The user who build or expand the usage environment through the environment maintenance guide.
The user that is added by dtpctlusr.exe.
Do not use the remote desktop. Use dtplook.exe on the local computer where the CS is installed.
