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Systemwalker Desktop Patrol V14g Reference Manual
Systemwalker

3.2.1 Messages Output to CS Event Log

The following messages are output to the event logs.

The serial number violation information has been sent to administrator.
Please refer to the
E-mail attachment for details.

Cause

The serial number violation information has existed.

Process

Please perform the action that is instructed in the message.

Information (Network Card Modify) has been sent to the manager.
Please refer to the
E-mail attachment for details.

Cause

The network card change information has existed.

Process

Please perform the action that is instructed in the message.

Information (Memory Modify) has been sent to the manager.
Please refer to the
E-mail attachment for details.

Cause

The memory change information has existed.

Process

Please perform the action that is instructed in the message.

Information (Disk Modify) has been sent to the manager.
Please refer to the
E-mail attachment for details.

Cause

The disk change information has existed.

Process

Please perform the action that is instructed in the message.

Information (Drive Capacity Excess) has been sent to the manager.
Please refer to the
E-mail attachment for details.

Cause

The disk capacity exceeding information has existed.

Process

Please perform the action that is instructed in the message.

The software auditing information has been sent to administrator.
Please refer to the
E-mail attachment for details.

Cause

The software auditing information has existed.

Process

Please perform the action that is instructed in the message.

The user ID information has been sent to administrator.
Please refer to the
E-mail attachment for details.

Cause

The user ID information has existed.

Process

Please perform the action that is instructed in the message.

Information (IP Address Modify) has been sent to the manager.
Please refer to the
E-mail attachment for details.

Cause

The IP address information has existed.

Process

Please perform the action that is instructed in the message.

Information (Registry Modify) has been sent to the manager.
Please refer to the
E-mail attachment for details.

Cause

The registry information has existed.

Process

Please perform the action that is instructed in the message.

Information (Windows Logon Modify) has been sent to the manager.
Please refer to the
E-mail attachment for details.

Cause

The Windows logon change information has existed.

Process

Please perform the action that is instructed in the message.

Information (Lease Period) has been sent to the manager.
Please refer to the
E-mail attachment for details.

Cause

The trace end information has existed.

Process

Please perform the action that is instructed in the message.

The software to be added or deleted information has been sent to administrator.
Please refer to the
E-mail attachment for details.

Cause

The software to be added or deleted information has existed.

Process

Please perform the action that is instructed in the message.

Failed to send the E-mail.
Please refer to dtp_event.log file in Log folder under DesktopPatrol installation folder for details.

Variable Information

%1 file name

Cause

The E-mail server is not found and failed to send the E-mail.

Process

Please confirm the notification target settings and E-mail server.

Please refer to file displayed in %1 in Log folder under Desktop Patrol installation folder for details.

The utilization rate of the Systemwalker standard database exceeds 95%.

Cause

The use rate of Systemwalker standard database has exceeded 95%.

Process

Please extend the operating environment by using operation environment maintenance guide.

DTPServer: Error: 3601: An exception occurred in the processing. (%1, detail=%2)

Variable Information

%1: Error contents

%2: Detailed information related to error

Cause

An exception of system occurred in the processing. The processing will be terminated.

Process

Please confirm that there is no exception in the system or confirm the several following points:

  • Whether the virtual memory of system is insufficient

  • Whether the system is in high load status

  • Whether the available space of disk is insufficient

  • Whether the volume of disk is incorrect

  • Whether an exception does not occur in the database

If the problem is still not solved after confirming the above mentioned contents, please collect the log and contact the technical staff.

DTPServer: Warning: 6601: An exception occurred in the processing. (%1, detail=%2)

Variable Information

%1: Error contents

%2: Detailed information related to error

Cause

An exception of system occurred in the processing. The processing will be terminated.

Process

  • As the detailed information related to error has been “Started and Cannot be Started Repeatedly“, the processing is being performed, so no other processing is required.

  • When the detailed information related to error is not the above mentioned condition, please confirm whether there is an exception existing in the system or confirm the several following points:

    • Whether the virtual memory of system is insufficient

    • Whether the system is in high load status

    • Whether the available space of disk is insufficient

    • Whether the volume of disk is incorrect

If the problem is still not solved after confirming the above mentioned contents, please collect the log and contact the technical staff.

DTPServer: Warning: 10001: CT with repeated user ID and PC name has existed and overwritten the Inventory information. (%1, detail=%2)

Variable Information

%1: Repeated user ID and PC name

%2: Detailed information of overwritten CT overwriting CT

Cause

As CT with repeated user ID and PC name has existed, the Inventory information has been overwritten through Inventory information registration command.

Process

Please modify the user ID and PC name of repeated CT as unrepeated.

DTPServer: Error: 11001: Failed to update the Inventory information. (%1, detail=%2)

Variable Information

%1 User ID and PC name of object CT

%2 Detailed information related to error

Cause

Failed to update the Inventory information through Inventory information registration command.

Process

Please confirm whether an exception occurs in the object CT displayed in 1%.

When “Unsupported Object” is output in %2, errors shall occur in the target server connected to object CT displayed in 1%. Please enter the correct connection target server name according to the environment setup of object CT.

DTPServer: Error: 11001: Failed to update the Inventory information. (%1, detail=%2)

Variable Information

%1 User ID and PC name of object CT

%2 Detailed information related to error

Cause

Failed to update the Inventory information through Inventory information registration command.

Process

Please confirm whether an exception occurs in the object CT displayed in 1%.

When “Unsupported Object” is output in %2, errors shall occur in the target server connected to object CT displayed in 1%. Please enter the correct connection target server name according to the environment setup of object CT.