Purpose of this Guide
This guide explains commands, CSV input/output file formats, and output messages in the following product:
Systemwalker Desktop Patrol V14g(14.2.0)
Intended Readers
This guide is for those responsible for running and managing an asset management system using Systemwalker Desktop Patrol.
To understand the contents of this guide, the following knowledge is essential.
General knowledge regarding Internet Information Services(IIS)
General knowledge regarding personal computers
General knowledge regarding Windows
General knowledge regarding the Internet
Structure of this Guide
This guide consists of Chapter 1~5 and an appendix.
This chapter describes commands used in Systemwalker Desktop Patrol.
This chapter describes CSV files used in Systemwalker Desktop Patrol.
This chapter describes error messages output from Systemwalker Desktop Patrol, causes of those errors, and corresponding correction methods.
This chapter describes port numbers used in Systemwalker Desktop Patrol as well as the procedure for changing them.
This chapter describes how to collect information for investigation by using the log collection tool.
This appendix describes the support center definition of the Software Dictionary, and meanings of instruction files.
Location of This Guide
In Systemwalker Desktop Patrol manual, location of this guide is shown as follows.
Manual Name | Contents |
|---|---|
Systemwalker Desktop Patrol User’s Guide | Basic knowledge of Systemwalker Desktop Patrol, such as overview, features, functions, etc. |
Systemwalker Desktop Patrol Installation Guide | How to perform installation settings, change operation environment, maintain and manage Systemwalker Desktop Patrol. |
Systemwalker Desktop Patrol Operation Guide: for Administrators | How to collect PC information, install security patches, distribute software, license management, management ledger, and environment setup of Systemwalker Desktop Keeper. |
Systemwalker Desktop Patrol Operation Guide: for Clients | How to install, operate and change the settings of the client side. In addition, it explains how to handle error messages output from client side. |
Systemwalker Desktop Patrol Reference Manual (This Guide) | Commands, files and port numbers used in Systemwalker Desktop Patrol. In addition, it explains how to handle error message output from Systemwalker Desktop Patrol. |
Also, the following manuals are enclosed as Systemwalker Live Help manuals. Please refer to them when you use the remote operation function (Systemwalker Live Help Function).
Manual Name | Contents |
|---|---|
Systemwalker Live Help User's Guide | It explains how to install Systemwalker Live Help, how to use the hardware and software and set the support center. In addition, it also explains how to manage by Live Help Connection Manager. |
Systemwalker Live Help Client Guide | It explains how to install, use and set Systemwalker Live Help Client. |
Symbols used in this guide
This guide uses the following names, symbols and abbreviations for explications.
This subsection describes the symbols used in the examples of commands.
Meaning of Symbols
Symbol | Meaning |
|---|---|
[ ] | Indicates that the items enclosed in these brackets can be omitted. |
l | Indicates that one of the items separated by this symbol should be selected. |
The following symbols are used in this guide.
Meaning of Symbols
Symbol | Meaning |
|---|---|
n | Indicates variable value. |
Note
Indicates an item requires special attention.
Point
Indicates useful information.
The directory in which “Systemwalker Desktop Patrol CS”, “Systemwalker Desktop Patrol DS”, “Systemwalker Desktop Patrol AC”, “Systemwalker Desktop Patrol ADT” or “Systemwalker Desktop Patrol CT” is installed is indicated as the DTP installation directory.
In this guide, the product names are abbreviated as follows.
Product Name | Abbreviation |
|---|---|
Systemwalker Desktop Patrol CS | CS |
Systemwalker Desktop Patrol DS | DS |
Systemwalker Desktop Patrol AC | AC |
Systemwalker Desktop Patrol ADT | ADT |
Systemwalker Desktop Patrol CT | CT |
In this guide, the operating system names are abbreviated as follows.
Abbreviation | Full Name |
|---|---|
Windows Server® 2008 | Microsoft® Windows Server® 2008 Foundation |
Windows Server® 2003 | Microsoft® Windows Server® 2003, Standard Edition |
Windows® 7 | Windows® 7 Enterprise |
Windows Vista® | Microsoft® Windows Vista® Ultimate |
Windows® XP | Microsoft® Windows® XP Professional |
Windows | Microsoft® Windows Server® 2008 Foundation |
IIS | Internet Information Services 6.0 |
IE | Microsoft® Internet Explorer® 6.0 |
Export Management Regulations
Our documentation may include special technology based on Foreign Exchange and Foreign Trade Control Law. In such a case, to export the relevant documentation(s) or to provide any overseas resident with the relevant documentation(s), permission based on the above law is necessary.
Trademark
Intel, Intel vPro and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft, Windows, Windows NT, Windows Vista, Windows Server, Active Directory and names or product names of other Microsoft's products are registered trademarks of Microsoft Corporation in the United States and other countries
Oracle is the registered trademark of Oracle Corporation.
Symantec, the Symantec logo, and Norton AntiVirus are registered trademarks of Symantec Corporation in the United States.
VirusBuster is registered trademark of Trendmicro Ltd.
VirusScan and NetShield are trademarks or registered trademarks of Network Associate, Inc. or its affiliates.
QND are trademarks of Quality Ltd.
NETM/DM is trademark of Hitachi Ltd.
Other product names described in this document are trademarks or registered trademarks
Screen shots are used in accordance with Microsoft Corporation's guidelines.
March 2012
First edition, March 2012 |
Copyright 2002 - 2012 FUJITSU LIMITED
