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Systemwalker Desktop Patrol V14g Operation Guide: for Administrators
Systemwalker

Preface

Purpose of this Guide

This guide explains necessary settings and operating procedures to use the following products.

Intended Readers

This guide is for those responsible for operating and managing an assets management system using Systemwalker Desktop Patrol.

To understand the contents of this guide, the following knowledge is essential.

Structure of this Guide

This guide consists of Chapter 1~12.

Chapter 1 How to Use Systemwalker Desktop Patrol

This chapter describes how to use Systemwalker Desktop Patrol.

Chapter 2 Set Operation Environment

This chapter describes how to set Systemwalker Desktop Patrol.

Chapter 3 View PC Information

This chapter describes how to set collected content, timing of collection and how to view the information collected from “Systemwalker Desktop Patrol CT”.

Chapter 4 Audit/Control PC Operational Configuration

This chapter describes how to audit and manage the security settings and power saving settings of PC.

Chapter 5 License Management

This chapter describes the management and application of license.

Chapter 6 Distribute Files

This chapter describes how to distribute files.

Chapter 7 Distribute/Install Security Patches

This chapter describes the distribution/installation of security patches.

Chapter 8 Distribute Software

This chapter describes how to distribute software.

Chapter 9 Assets Management by Ledger

This chapter describes how to manage the asset of device and contract .etc by total account.

Chapter 10 Manage Machine by Layout Diagram

This chapter describes how to manage machines by layout diagram.

Chapter 11 Output Report

This chapter describes how to output report of asset and security.

Chapter 12 Link with Other Products

This chapter describes how to link Systemwalker Desktop Patrol with other products.


Location of This Guide

In Systemwalker Desktop Patrol manual, location of this guide is shown as follows.

Manual Name

Contents

Systemwalker Desktop Patrol User’s Guide

Basic knowledge of Systemwalker Desktop Patrol, such as overview, features, functions, etc.

Systemwalker Desktop Patrol Installation Guide

How to perform installation settings, change operation environment, maintain and manage Systemwalker Desktop Patrol.

Systemwalker Desktop Patrol Operation Guide: for Administrators (This Guide)

How to collect PC information, install security patches, distribute software, license management, management ledger, and environment setup of Systemwalker Desktop Keeper.

Systemwalker Desktop Patrol Operation Guide: for Clients

How to install, operate and change the settings of the client side. In addition, it explains how to handle error messages output from client side.

Systemwalker Desktop Patrol Reference Manual

Commands, files and port numbers used in Systemwalker Desktop Patrol. In addition, it explains how to handle error message output from Systemwalker Desktop Patrol.

Also, the following manuals are enclosed as Systemwalker Live Help manuals. Please refer to them when you use the remote operation function (Systemwalker Live Help Function).

Manual Name

Contents

Systemwalker Live Help User's Guide

It explains how to install Systemwalker Live Help, how to use the hardware and software and set the support center. In addition, it also explains how to manage by Live Help Connection Manager.

Systemwalker Live Help Client Guide

It explains how to install, use and set Systemwalker Live Help Client.

Symbols used in this guide

This guide uses the following names, symbols and abbreviations for explications.


Symbols used in commands

This subsection describes the symbols used in the examples of commands.

Meaning of Symbols

Symbol

Meaning

[ ]

Indicates that the items enclosed in these brackets can be omitted.

l

Indicates that one of the items separated by this symbol should be selected.


Symbols used in this guide

The following symbols are used in this guide.

Meaning of Symbols

Symbol

Meaning

n

Indicates variable value.


Note

Indicates an item requires special attention.

Point

Indicates useful information.


DTP installation directory

The directory in which “Systemwalker Desktop Patrol CS”, “Systemwalker Desktop Patrol DS”, “Systemwalker Desktop Patrol AC”, “Systemwalker Desktop Patrol ADT” or “Systemwalker Desktop Patrol CT” is installed is indicated as the DTP installation directory.


Abbreviations

In this guide, the product names are abbreviated as follows.

Product Name

Abbreviation

Systemwalker Desktop Patrol CS

CS

Systemwalker Desktop Patrol DS

DS

Systemwalker Desktop Patrol AC

AC

Systemwalker Desktop Patrol ADT

ADT

Systemwalker Desktop Patrol CT

CT

In this guide, the operating system names are abbreviated as follows.

Abbreviation

Full Name

Windows Server® 2008

Microsoft® Windows Server® 2008 Foundation
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
Microsoft® Windows Server® 2008 Standard without Hyper-V™
Microsoft® Windows Server® 2008 Enterprise without Hyper-V™
Microsoft® Windows Server® 2008 R2 Foundation
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise

Windows Server® 2003

Microsoft® Windows Server® 2003, Standard Edition
Microsoft® Windows Server® 2003, Enterprise Edition
Microsoft® Windows Server® 2003, Standard x64 Edition
Microsoft® Windows Server® 2003, Enterprise x64 Edition
Microsoft® Windows Server® 2003 R2, Standard Edition
Microsoft® Windows Server® 2003 R2, Enterprise Edition
Microsoft® Windows Server® 2003 R2, Standard x64 Edition
Microsoft® Windows Server® 2003 R2, Enterprise x64 Edition

Windows® 7

Windows® 7 Enterprise
Windows® 7 Ultimate
Windows® 7 Professional
Windows® 7 Home Premium

Windows Vista®

Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Enterprise
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Ultimate 64-bit Edition
Microsoft® Windows Vista® Enterprise 64-bit Edition
Microsoft® Windows Vista® Business 64-bit Edition
Microsoft® Windows Vista® Home Premium 64-bit Edition
Microsoft® Windows Vista® Home Basic 64-bit Edition

Windows® XP

Microsoft® Windows® XP Professional
Microsoft® Windows® XP Home Edition

Windows

Microsoft® Windows Server® 2008 Foundation
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
Microsoft® Windows Server® 2008 Standard without Hyper-V™
Microsoft® Windows Server® 2008 Enterprise without Hyper-V™
Microsoft® Windows Server® 2008 R2 Foundation
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
Microsoft® Windows Server® 2003, Standard Edition
Microsoft® Windows Server® 2003, Enterprise Edition
Microsoft® Windows Server® 2003, Standard x64 Edition
Microsoft® Windows Server® 2003, Enterprise x64 Edition
Microsoft® Windows Server® 2003 R2, Standard Edition
Microsoft® Windows Server® 2003 R2, Enterprise Edition
Microsoft® Windows Server® 2003 R2, Standard x64 Edition
Microsoft® Windows Server® 2003 R2, Enterprise x64 Edition
Windows® 7 Enterprise
Windows® 7 Ultimate
Windows® 7 Professional
Windows® 7 Home Premium
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Enterprise
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Ultimate 64-bit Edition
Microsoft® Windows Vista® Enterprise 64-bit Edition
Microsoft® Windows Vista® Business 64-bit Edition
Microsoft® Windows Vista® Home Premium 64-bit Edition
Microsoft® Windows Vista® Home Basic 64-bit Edition
Microsoft® Windows® XP Professional
Microsoft® Windows® XP Home Edition

IIS

Internet Information Services 6.0
Internet Information Services 7.0
Internet Information Services 7.5

IE

Microsoft® Internet Explorer® 6.0
Windows® Internet Explorer® 7
Windows® Internet Explorer® 8
Windows® Internet Explorer® 9


Export Management Regulations

Our documentation may include special technology based on Foreign Exchange and Foreign Trade Control Law. In such a case, to export the relevant documentation(s) or to provide any overseas resident with the relevant documentation(s), permission based on the above law is necessary.


Trademark

Intel, Intel vPro and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft, Windows, Windows NT, Windows Vista, Windows Server, Active Directory and names or product names of other Microsoft's products are registered trademarks of Microsoft Corporation in the United States and other countries

Oracle is the registered trademark of Oracle Corporation.

Symantec, the Symantec logo, and Norton AntiVirus are registered trademarks of Symantec Corporation in the United States.

VirusBuster is registered trademark of Trendmicro Ltd.

VirusScan and NetShield are trademarks or registered trademarks of Network Associate, Inc. or its affiliates.

QND are trademarks of Quality Ltd.

NETM/DM is trademark of Hitachi Ltd.

Other product names described in this document are trademarks or registered trademarks

Screen shots are used in accordance with Microsoft Corporation's guidelines.


March 2012

First edition, March 2012


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