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Systemwalker Desktop Patrol V14g User's Guide
Systemwalker

Glossary

AC

It is the abbreviation of Systemwalker Desktop Patrol Asset Console.

After starting AC, the system administrator and section administrator can output reports, and register/modify asset information.

ADT

It is the abbreviation of Systemwalker Desktop Patrol Auto Detection Terminal

ADT is configured on each network segment. ADT automatically detects device that is connecting to the network on the same network segment. Then the ADT sends the detected device information to the CS.

Agent Mode

It is the mode of automatically collecting latest information and building the IT assets database when the CT is installed on PC.

Application Check

It is selected when the software dictionary code is collected as the object for Inventory collection. It can become the Inventory collection object through application check in the main menu.

Asset Information

It is the information of devices and contracts that are managed with ledger.

Auditing Pointer

It defines evaluation criteria for security auditing. The security policy should ensure that no problem will occur.

Auditing Result Saving Period

It indicates the period when the auditing results can be saved. To ensure that the new auditing result can be checked and compared with the earlier result, set this parameter to 2 months, 6 months, or 1 year.

Auto-processing

The administrator can set that the power saving and security items are processed automatically.

Settings can be modified automatically when power saving and security settings violate the requirement.

Auditing Schedule

It defines the time to perform security auditing. The certain date and start time must be set in every month.

Batch Processing

It modifies settings automatically when power saving and security settings violate the requirement based GUI operations of PC users.

Batch Network Check

It detects the ICMP devices connecting to the network automatically by using the CS server around the network segment where ADT is not installed.

Building Management Information

It records the summary of work area (office) information, which is necessary for management.

Construction of Master Data

It relates to the registration of Master management information such as Inventory and license information that is viewed by user and section unit respectively.

CS

It is the abbreviation of Systemwalker Desktop Patrol Corporate Server (CS).

CS Operation Log

It records operations for the CS such as modification, registration, deletion, login/logout in logs through the following menus:

Main menu

Download menu

Client Policy

It defines the CT operation policy.

Combination Condition

One dictionary code is registered for a group of software according to software definition. Users can manage license details based on the group.

Collection Timing

Specify the timing of Inventory collection. The options are specified timing, power-on, and logon. The information collected at this time will be different from the previous collection of information from CT. When collecting the latest Inventory information, select Start > Systemwalker Desktop Patrol CT > Inventory Collection or use the main menu to re-collect as the administrator.

Collection Unit

The time unit of the CT Inventory collection can be chosen among daily, weekly, or not collect.

Contract Information

It indicates the contract-related information about devices that are managed with ledger, such as contract class company, and date.

Command Mode CT

It is a function of exporting Inventory information on the PC to a file by executing a command. It is used for Inventory collection on a PC disconnected from the network or on networks that are slow.

CT

It is the abbreviation of Systemwalker Desktop Patrol Client Terminal (CT).

CT Operation Status Log

CT operation status will be saved in Systemwalker Desktop Patrol CS as a log. According the CT operation status log, the administrator can check the following operation status of Systemwalker Desktop Patrol CT:

  • Operation record of Systemwalker Desktop Patrol

    • Start/Stop of Systemwalker Desktop Patrol service

    • Policy reception

    • Inventory collection

    • Patch installation

    • Software distribution

    • Application updater

  • Operation record of Windows

    • Windows logon/logoff

    • Windows suspend/suspend recovery

    • Battery application/AC application

    • LAN connection enabled/disabled

Desktop Keeper Information

On the PC which has Systemwalker Desktop Keeper installed, the installation and setting status of this security policy software can be collected as security information.

Device

It indicates PCs and devices that are managed using the management ledger function of Systemwalker Desktop Patrol.

Device

It indicates devices in which CT cannot be installed such as printers and HUBs and furniture such as desks and chairs.

Device Information

It contains model name, manufacturer, and asset classification of devices that are managed with the ledger.

Diagnosis result window of operation settings

It displays the diagnosis results of power saving and security settings.

PC users check the diagnosis results and modify related settings on this GUI.

Dictionary Code

It allocates codes according to software details such as the version, level, and edition and software summary.

It is essential for user definition.

DS

It is the abbreviation of Systemwalker Desktop Patrol Domain Server (DS).

DS Unit

It is the CT configured under the same upstream server as a management unit. The client policy is used based on the management unit.

DS is used to distribute physical load such as hardware performance and bandwidth. The client that is configured as DS is a DS unit.

EXE Information

It refers to the properties information about executable files (file with extension name .exe) on the PC. Through inventory collection function, the properties information of executable files on "Systemwalker Desktop Patrol CT" can be viewed.

Environment Setup

It is the function of performing operational configuration of Systemwalker Desktop Patrol.

Environment setup is required when user management, section management, policy group setting, and Systemwalker Desktop Keeper use the structure information between each other.

File Distribution Function

It distributes files to several CTs according to the distribution settings on CS. The distribution result can be checked on CS.

Hardware Information

It is a kind of Inventory information. The information includes physical memory capacity and hard disk capacity.

ICMP

It is the abbreviation of Internet Control Message Protocol ICMP is a protocol that transfers messages about status of PCs and network connected through TCP/IP.

Inventory Collection Function

It is the function of sending Inventory information collected from CT to CS or DS.

Inventory Information

It is required when managing the actual PC status. The information includes CPU and hard disk capacity, installed software, version management of virus pattern file of anti-virus software, and patch installation.

License Management Function

Administrator manages the license number according to each license dispensed through License management > License Giving menu from the main menu. Only the administrator has such authority.

Using license management, illegal and unused licenses can be identified.

Live Help Client

It is installed on user PCs that require help and servers that require remote operation. When the message “How to do with GUI messages?” or “How to operate application programs?” occurs, users can use Live Help Expert to get remote help.

Live Help Expert

It is a component of Live Help Client. With this software, you can directly connect to the PC of the client user and provide remote assistance.

Main Menu

It provides access to Desktop Patrol service to view Inventory information that is collected from each PC, manage licenses, and perform security auditing.

Management Target

The system administrator can view and set all sections that contain unconfigured items. A section administrator can view and set the home section, while a common user can only view the home section.

The sections that users at each level can view and set are defined as management targets.

Users can log in to the main menu and access the section tree to view and set sections.

Network Segment-based Check

It sets ADT on each network segment. This helps user to automatically detect devices connecting to the network on the same network segment and send the detection result to CS.

Operation Log Collection

It saves user operations in logs and collects the log files on the PC where the CT is installed.

PC Information

Collects Inventory and user information from each PC, registers the collected information to database, and provides centralized management on the CS.

It can manage hardware, software installation, and software operation during use.

Policy

It indicates the assembled functions of Systemwalker Desktop Patrol (DTP) according to certain rules.

The policy contains information about patch installation schedule and action, Inventory collection schedule, and file distribution schedule intended for DS and CT.

Policy Group

It creates a logic group and applies policies to the group as a unit. To distinguish policies, the administrator creates a policy group and registers PCs where clients are installed with the group without being limited by the physical network.

The administrator can manage policies of any PCs for upstream servers.

The operation of the policy group unit can be set in the main menu.

Program Information

It collects information displayed in the Add or Remove Programs menu.

Processing Window

It is the page displayed when you click the status link on the main menu.

On the processing GUI, users can:

  • Message Sending.

  • Inventory Collection.

  • Inventory Delete.

  • Security Patch Installation.

  • Security Settings Modification.

  • Power Saving Settings Modification.

Rectification Period

This indicates the period from knowing to acknowledging the current security status. During this period, security auditing report is generated and security policy of the OK level is implemented

Remote Operation Function

It indicates the Systemwalker Live Help function bound with Systemwalker Desktop Patrol. This function allows users to operate PCs remotely including image receiving, file transfer, file comparison, and clipboard transfer.

Registry Information

It indicates information in the OS registry. Users can check the information when configuring registry information in the main menu.

SNMP

It is the abbreviation of Simple Network Management Protocol. SNMP monitors servers and network devices connected through TCP/IP around the network.

Status Window

It displays the operation condition of Systemwalker Desktop Patrol in a list in the main menu.

User can process according to status displayed in this window.

Status Icon

It displays the bar chart of the status window at the top-left corner, indicating the percentage of the problem PCs.

Section Management Account

It allows logon users to set and view information under their section and the section directory.

Section Management Information

It is the information about the section. It is the necessary information for construction of management information.

Security Auditing

It audits the PCs where correct patches and anti-virus software are installed. This enhances the capability in defending security weakness and virus threats.

Security Auditing Function

It manages security auditing information related to PC security policy.

Security Auditing Report

It indicates the auditing and certificate report for knowing and judging sections and PCs with potential risks. The security policy covers Systemwalker Desktop Patrol, Systemwalker Desktop Keeper.

Software Operation Status

It indicates whether software is operating properly, that is, whether files are operating. Users can obtain such information from the main menu, and view section information from the software operation status.

Software Dictionary

The software dictionary is distributed by Systemwalker randomly.

Software Information

It is a kind of Inventory information. The information includes the name and version of the software that is found by the search dictionary or installed on the PC. The software information can be determined according to the file name, file size, and storage path contained in Windows registry information.

Software License Definition

When managing a License, the search conditions for determining whether the software has been installed must been defined.

In Systemwalker Desktop Patrol, the definition of these search conditions is collectively called software dictionary.

Software Distribution Function

It manages software that is distributed to CT. The management includes registration, update, deletion, and incremental distribution.

Software Distribution

It is registered to CS or DS through the main menu. In Systemwalker Desktop Patrol, registration can be performed from file to software.

Software Group for Distribution

It is created during software distribution and used when software is distinguished by category.

System Account

It is an account that can access set all main menu items on the main menu.

System Security

It can be viewed as the security information of the system. It collects settings status of BIOS and logon status of system from each PC.

Systemwalker Desktop Keeper

It focuses on Record, Prohibit, and Manage to prevent internal information disclosure.

Systemwalker Desktop Patrol Corporate Server (CS)

It is a server that defines operation policies for software distribution and collection policies for Inventory information, and distributes them to each server.

CS uses the Web browser to provide security patch, security auditing, and license management services by saving data on IT assets (IT policies), users, and sections. Generally, a corporation installs Systemwalker Desktop Patrol CS.

It is abbreviated as Desktop Patrol CS or CS.

Systemwalker Desktop Patrol Client Terminal (CT)

It transfers device information to PC that manages assets through Inventory collection. It is used to download distribution software and receive security patches.

It is sometimes called Desktop Patrol CT or CT in short.

Systemwalker Desktop Patrol Domain Server (DS)

It is a server relays or stores operation policies, Inventory information, and distributed software to collect and distribute.

This server is installed for load sharing and so on. It is effective when a client is remote via a low-speed network or an attempt is made to distribute large-capacity contents.

It is sometimes abbreviated as Desktop Patrol DS or DS.

Universal Naming Convention (UNC)

It indicates network resources on the Windows network environment.

Updater

It is an update module distributed from CS to DS/CT. The module is automatically updated with the latest content when the administrator is processing information through the main menu.

Updater Function

It is a function that requires simple operation to apply the update to the client systems.

It can be automatically applied through the update of DS and CT, and the registration on the “MC Window”. Since the application is running automatically, the administrator need not operate the device on DS and CT.

User Memo(DTPA)

It is the information which can be set freely for devices.

User Account

It is the authority to view the login user information and registered user ID/password that is allocated when building the management information using main menu items.

User Management Information

It is the information of assembled users, which is necessary fro construction of management information.

User Asset Software Dictionary

The software dictionary that is created according to user assets management information is called user asset software dictionary.

After executing the user asset software dictionary creation command (dtplocaldic.exe), users can add definitions from the Environment Setup> User definition menu.

User security

It allows users to collect setting status of Screen saver and security level of Internet Explorer from each PC, as the security information for user setting.

User Definition

The administrator creates the criteria for checking the unregistered software in the software dictionary, and defines software use inside enterprises.