Systemwalker Desktop Patrol V14g User's Guide

3.2.4 Products That Cannot Coexist

Products that cannot coexist with CS

When installing CS, the following products cannot coexist.

• Systemwalker Desktop Keeper V13.0.0/V13.2.0 (Note 1)

• Systemwalker Desktop Keeper V14.2.0(Note 2)

• Systemwalker Centric Manager (earlier than V12.0) (Note 3)

• Systemwalker Centric Manager V13.0.0 ~ V13.3.1 Application Management Server (Note 1)

• Systemwalker Centric Manager(x86 Edition) V13.4.0 Application Management Server (Note 1)

• Systemwalker Centric Manager(x64 Edition) V13.4.0 ~ V13.5.0 Application Management Server

• Symfoware Server Enterprise Edition (all versions)

• SymfoWARE Programmer's Kit(all versions)

• Products bundled with Symfoware Server Enterprise Edition (x64 Edition)(Note 1)

  
  

Note 1: the conditions that allow coexistence are as follows:

• Coexistence is allowed when it is installed ahead of Systemwalker Desktop Patrol.

Note 2: the conditions that allow coexistence are as follows:

• Coexistence is allowed when it is installed ahead of Systemwalker Desktop Patrol.

• Coexistence is allowed when Symfoware Server that bundle with Systemwalker Desktop Keeper is installed.

Note 3: the conditions that allow coexistence are as follows:

• Coexistence is allowed when “Help Desktop CT (ODBC)” is not installed in the section server or service server of Systemwalker Centric Manager (earlier than V12.0).

• Coexistence is allowed when either of “Help Desktop CT (ODBC)”or “Help Desktop Database” is not installed in the help desktop server of Systemwalker Centric Manager (earlier than V12.0).

Please confirm the installation information of Systemwalker Centric Manager according to the “Product Information Display Command” of Systemwalker Centric Manager. Refer to “Systemwalker Centric Manager Guidebook” for how to apply “Product Information Display Command”.

Products that cannot coexist with AC

When installing AC, the following PCs cannot coexist.

• PC installed with [SymfoWARE Server] with version earlier than V5.0L21

• PC only installed with [Symfoware Server function]

• PC installed with [SymfoWARE Programmer's Kit] with version earlier than V5.0

• PC installed with [Symfoware Server Client function] with version earlier than V5.0

If the above software has been installed, please restore the PC to the previous state with the above software uninstalled or uninstall the above software according to the requirement.