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Systemwalker Desktop Patrol V14g User's Guide
Systemwalker

1.3 Added and Modified Functions in V14.2.0

This section describes the added and modified functions in Systemwalker Desktop Patrol V14.2.0.

Support Mobile PC Operation

When performing mobile operation by connecting from external used VPN (Virtual Private Network) to the internal part of company, the following operating policies can be set for “Systemwalker Desktop Patrol CT” on the mobile PC. Through setting operation policy, even in the mobile PC that does not connect to network in usual time, assets management through Systemwalker Desktop Patrol should also be performed.

The above settings are used for setting “Systemwalker Desktop Patrol DS” for mobile connection and performing settings for “Systemwalker Desktop Patrol DS” as well.

The mobile PC runs through connecting to the “Systemwalker Desktop Patrol DS” according to the operation policy that has been set.

The image diagram of mobile PC operation is shown below.

Enhance Security Auditing

Add the following security auditing item and enable auditing by the [PC Information] - [Security Information] window of “Desktop Patrol Main Menu”.

Detect Prohibited Application

The application that is prohibited to be used can be confirmed through [PC Information] - [Software Auditing] of the Main Menu.

Alternatively, when the prohibited software has been installed, the information can be notified to the administrator through alarm notification function.

Enhance Alarm Notification Function

When software has been added to or deleted from the client, alarm notification of the modification information can be performed.

Patch Setting Function of Policy Group

When it is expected to apply security patches selectively to a particular PC, you can select the security patches to be applied in each policy group and perform settings.

Based on this, for the PC with problem after applying a particular security patch, the exceptional patch can be applied.

When selecting the security patch to be applied, the following settings can be performed.

The above settings can be used in combination.

The operation image diagram for applying security patches selectively to a particular PC is shown below.

For the PC that does not belong to the policy group, patch application can be performed according to the security patch settings selected in the [Distribution] - [Distribute Security Patches] window.

To apply security patches selectively to a particular PC, cancel the selection of security patch not to be applied in the [Environment Setup] - [Policy Group Management] - [Customize Various Policies] - [Patch Application Policy] tab of the Main Menu.

Based on this, for PC that belongs to the policy group, it is possible to apply security patches selectively.

Enhance Contents Execution

The software distribution function has been enhanced.

Output Event Log of CS and DS

When the following events occurred in “Systemwalker Desktop Patrol CS” or “Systemwalker Desktop Patrol DS”, event log will be output. The event occurred in Systemwalker Desktop Patrol can be audited through Systemwalker Centric Manager and other products.

Category

Description

Information

  • Start or stop service

  • Download security patches from the public site of Microsoft

Alarm

When small trouble without any problem will still occur in spite of automatic recovery and continued action

Error

When the exception that affects operation occurred in CS or DS

Collect CS Operation Log

The operation log through the following window (definition modification, registration, deletion) and login/logout for “Systemwalker Desktop Patrol CS” can be collected

Patch Application at Windows Logon

The time of Windows logon has been added to the timing of applying security patches.

Based on this, same as the version of V11.0L10 or earlier, security patches can be applied at the timing of Windows logon.


Auditing/Control of Power Saving and Security

PC can be audited according to the power saving/security policy determined by administrator. If policy is violated, the warning will be displayed in the window of PC and user will be reminded for processing.

In addition, the item that violated policy can be modified by force. (Note)

Note) Modification may not be performed by force due to item.

In the auditing/control of power saving and security, the following functions can be used.

Auditing/Control of Power Saving

The operation summary when performing auditing/control of power saving is shown below.

The auditing and control status of power saving and power consumption can be confirmed in the report.

  • Power Saving Setting Status Report

  • Power Consumption Auditing Report


The diagnosis result window of power saving settings displayed at client is shown below.


Auditing/Control

The operation summary when performing security auditing/control is shown below.

The control status of security policy can be confirmed through security auditing report.

The diagnosis result window of security setting displayed in the client is shown below.


Newly Added Management Ledger Function

The following management can be performed through the information collected using Systemwalker Desktop Patrol or the information managed by ledger.

Device Management

For management target device, there are following operations through confirming and operating the asset status of asset status (PC and devices).

  • Automatic detection of device information

  • Confirmation of device information by section/type/location

  • Registration/Modification/Deletion of device information

  • Save ledger of device information

  • Confirmation of modification history

  • Device management through layout diagram

  • Creation of assets management ledger from other product


Contract Management

There are following operations through the function of managing contract information of management target device.

  • Confirmation of contract information by section/type

  • Registration/Modification/Deletion of contract information

  • Allocation of contract information

  • Save ledger of contract information

  • Extension of contract

  • Alarm notification of contract term


Stocktaking Support

There are following operations in the function for supporting the stocktaking of management target device.

  • Confirmation of stocktaking status by section/type/location

  • Setting of whether stocktaking can be executed

  • Save ledger of stocktaking status


Report Output

It is the function of outputting the asset information managed in Systemwalker Desktop Patrol as file or print in report format (Microsoft(R) Excel format). Graphs and tables can be output at the time of outputting report, so that the current status and problems can be known visually.

The following operations can be performed in the output of report format of asset information.

  • Output file in report format

  • Edit report layout


Device Management by Layout Diagram

For the layout diagram that shows the floor image, it can be managed after confirming the managed device in asset ledger.

In the mean time of confirming the configuration of device visually, the asset information of device can be viewed.

When performing the device management based on the layout diagram, Microsoft® Office Visio® is required.


Support Virtual Desktop Environment

To use and audit the virtual desktop, support the CT, main menu, and management ledger functions in the following ways.

CT

To install the CT on the virtual desktop,

  • Support the link clone environment.

  • Support connecting the remote desktop to the terminal server.

  • Determine the CT running in the virtual PC, and reflect the power saving and security auditing results.

Main Menu

To determine information about the virtual PC, add the following items:

  • General PC list visible column(s) on the inventory information page

  • Searched items that can be screened in the virtual environment when creating a policy group

  • General PC list managed by the policy group

  • Initial option “Domain Name” for starting the basic operation policy PC

Report Output Function

To determine information about the virtual PC, perform the following in the report:

  • Set the auditing item “Hardware” in the security auditing report to “Not Auditing”.

  • List the power saving status report to “Number of Unaudited PCs”.

Improvement of Usability

The improvements of following usability have been performed.

Customization of displayed items of PC list

The items displayed in [PC List] of the [PC Information] - [Inventory Information] of “Desktop Patrol Main Menu”. The modification of displayed item can be set all at once in the system.

Tree view of software list

The software list of the following window of “Desktop Patrol Main Menu” will be displayed in tree view.

Page supporting list view

The page supports the list view of displayed items in each window of “Desktop Patrol Main Menu”.

When there are many displayed items, the number of items displayed in one page can be narrowed down for display.

Integration to Web GUI of MC Window

The functions provided through Management Console before Systemwalker Desktop Patrol V13 has been integrated to Web GUI. The operation performed through MC window will no longer require window switch as before. Instead, everything can be operated through the Web window.

Display Operation Status and Usage Processing

As the Top window of the Main Menu, the “Status Window” that displays the operation status of Systemwalker Desktop Patrol in list has been added, based on which the following operations can be achieved.

Other Improved Functions

The following functions have been improved/enhanced.

Operation Log Collection

Systemwalker Desktop Patrol saves users’ operations as logs in PCs which are running the CT, and adds a function for collecting such log files.

By confirming the operation log file, the following effects can be implemented.

  • Forbid information disclosure

  • Operation trace when a fault occurs in the PC

Improve Distribution Function
CT Operation Status Check Command

The command that can display the CT operation status in the window has been added.

Based on this, whether CT runs according to the settings of policy set in CT can be confirmed through CS and the window on correspondent CT/


Enhance Auditing Items of Security Settings

The auditing items of security settings have been added and modified.

  • Settings that require complex password <Add>

    Whether the complex password has been specified can be audited.

  • The auditing method of Guest account <Modify>

    As the auditing method of Guest account, it is allowed to check the enabling/disabling of account only without checking the password.
    In addition, the auditing result can be confirmed through the Main Menu and report.


Browse PC Information

The following operations can be performed in the system which is running Systemwalker Desktop Keeper V14.2.0.

  • The Systemwalker Desktop Keeper log retrieval page can be invoked by one click on the PC information page of Systemwalker Desktop Patrol.

    Therefore, you can trace the operation that is performed on the faulty PC according to the operation logs managed by Systemwalker Desktop Keeper.

  • You can also browse the inventory information on the log retrieval page of Systemwalker Desktop Keeper by clicking.

    Therefore, the security status of a PC whose files are exported through USB can be easily obtained.


Allowed Character Expanded for User ID

The underscore “_” can be used as a character for the user ID.

Improve Search Function

The function modifies from exact retrieval to fuzzy retrieval.

Improve Input Area for MAC Address

The MAC address input area modifies from an 8-bit unit to one input box.

Collect Inventory Collected through Other Products

When you run InvSend.exe to import inventory information based on Systemwalker Centric Manager or CSV, the Collection Date/Time will be updated.

Therefore, you can confirm the time when the inventory information is imported by viewing the Collection Date/Time.